How to fix slow Internet browsing problem on your iPad Pro (2018)

Apple’s 2018 iPad Pro is by far one of the most robust iOS devices ever released. Hence, optimum performance on its overall aspects is the mainstream expectation. But this doesn’t guarantee a totally problem-free experience. In fact, many owners of Apple’s flagship smartphones and tablets have been plagued with different types of issues from software to hardware. Among the widespread problems affecting various iOS devices including the 2018 iPad Pro are network-related from Wi-Fi drops to no Internet connection and slow Internet browsing. Tackled in this post is the problem on slow Internet connection. This is when it takes so long for your browser to load a webpage or online resources. Read on to learn how to deal with slow internet browsing problem on your iPad Pro.

Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar to yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our iPad issues questionnaire.

Troubleshooting slow internet browsing problem on your 2018 iPad Pro

There are many factors to consider ruling out when dealing with slow browsing issue. You need to look into the network equipment (modem/wireless router), your iOS device, network status, and even your account status. Generally, the problem can be attributed to software errors and also, hardware damage. Before setting up a service appointment, try to perform the following procedures to eliminate software-related factors.

First solution: Power cycle the network equipment (modem or wireless router).

The main source of your internet connection is the modem or wireless router (depending on your network setup). Thus, if something goes wrong with the modem or router, internet connectivity issues are expected to transpire. Among the usual symptoms are intermittent connection, no Internet and slow browsing. Often times, these symptoms are triggered by minor firmware crashes on the network equipment. And the easiest way to fix them is by performing the so-called power cycle on the network equipment. Here’s how it’s done:

  1. Press the power button on your modem/router until it powers down.
  2. While it’s turned off, unplug its AC adapter from the power source.
  3. After 30 seconds, plug it back in and then turn it on.
  4. Wait for the Wi-Fi signal indicator to become stable. 

This method is often used to deal with random internet connectivity issues not only in mobile devices but also in computers. 

Second solution: Reboot your iPad Pro to fix slow internet browsing problem.

If the slow internet browsing problem continues after a power cycle on the network equipment, then minor software glitches that might have caused troubles to the network system must be ruled out next. It’s possible that your iPad’s network system is currently glitching and eventually slowed down internet browsing speed. To get rid of these minor flaws, performing a soft reset is recommended. If you haven’t done it yet, then here’s how to soft reset an iPad Pro 2018 device:

  1. Press and hold the Top button and either Volume button until the Power Off slider appears.
  2. Drag the slider to power off your device completely.
  3. After 30 seconds, press and hold the Top button again until the Apple logo appears.

Performing a soft reset also clears out junk files that are stored among other network caches. 

If you’re using Safari to browse websites and online resources, slow Internet browsing problem can also be resolved by clearing the Safari app cache. Just follow these steps:

  1. Tap Settings from the Home screen.
  2. Scroll down the menu options then choose Safari.
  3. Scroll down to the bottom right and tap the option to Clear History and Website Data.
  4. If prompted, tap Clear from the pop-up screen to confirm action.

The aforementioned procedures don’t affect internal data stored on your iPad storage and therefore doesn’t require backup creating beforehand.

Third solution: Disconnect and reconnect to Wi-Fi.

Random problems affecting Wi-Fi internet services including slow browsing symptoms can also be remedied by disconnecting from the Wi-Fi network and then reconnect. This gives a quick restart on your iPad’s Wi-Fi internet connection. So here’s what you should try doing next:

  1. From the Home screen, tap on Settings.
  2. Select Wi-Fi.
  3. Then toggle the switch to turn Wi-Fi off.
  4. After a few seconds, toggle the switch again to turn Wi-Fi back on.

Allow your iPad to establish a secure connection to the Wi-Fi network and once it’s connected, open your browser app and navigate through various websites. If your Internet browsing speed hasn’t changed and the slow internet browsing problem continues, then troubleshoot further and rule out other factors.

Fourth solution: Perform the Airplane mode trick to fix slowing internet browsing problem.

Another simple old trick that has been proven effective in dealing with random Wi-Fi issues in different iOS devices is the so-called Airplane mode trick. It works by simultaneously restarting wireless radios and relevant functions on the device. If you wish to give it a try, then here’s how it’s done:

  1. Go to Settings-> Airplane Mode menu.
  2. Toggle the switch to turn Airplane Mode on. Wireless radios and relevant functions are simultaneously disabled.
  3. While Airplane mode is enabled, reboot/soft reset your iPad Pro.
  4. When the boot-up sequence is complete, go back to Settings-> Airplane Mode menu.
  5. Then toggle the switch to turn Airplane Mode off again.

Your iPhone will then re-establish Wi-Fi signal. Once the signal becomes stable, enable Wi-Fi then reconnect to your Wi-Fi network to get back online.

Fifth solution: Forget Wi-Fi network from the iPad then reconnect.

For Internet problems like slow browsing that are attributed to a corrupted Wi-Fi network in use, forgetting the corrupted network and setting it up as new is usually needed. And this is how it’s done:

  1. Navigate to Settings-> Wi-Fi menu from the Home screen.
  2. Make sure that the Wi-Fi switch is turned on.
  3. Scroll down and select your Wi-Fi network.
  4. Tap the information (i) icon next to the name of your Wi-Fi network (SSID).
  5. Then select the option to Forget this Network.
  6. If prompted, enter your passcode to proceed.
  7. And then tap the option to confirm that you want to forget the Wi-Fi network. The Wi-Fi network will then be removed from your device.

After deleting all saved Wi-Fi networks, reboot your iPad to clear its network cache and then set up your Wi-Fi network as new. Don’t forget to enter the correct network password to ensure a successful connection.

Sixth solution: Reset network settings on your iPad.

Network-related issues that could not be remedied by the prior methods may require a network reset. Thus if the slow internet browsing problem on your iPad Pro continues, proceed to these steps to eliminate network errors tied to invalid network configurations and to restore default network values and options. Here’s how:

  1. From the Home screen, tap Settings.
  2. Select General.
  3. Scroll down to and tap on Reset.
  4. Choose the option to Reset network settings.
  5. Enter your device passcode when asked to proceed.
  6. Then tap the option to confirm that you want to reset network settings on your iPad Pro.

When the reset is finished, your iPad restarts. As soon as it boots up, enable Wi-Fi, set up your Wi-Fi network then join or connect like the first time you did.

Last resort: Erase and restore factory default settings on your iPad.

Complex system errors affecting your iPad’s internet functions must be the next factors to eliminate if the slow internet browsing problem continues after exhausting all possible solutions. This is when a factory reset gets handy. Before you start though, be sure to back up all critical data from your iPad storage to iCloud or iTunes so you’d still be able to recover them later. Once you’re ready, follow these steps to begin wiping your iPad Pro:

  1. Tap Settings from the Home screen.
  2. Select General.
  3. Scroll down to and tap on Reset
  4. Choose the option to Erase all content and settings.
  5. Enter your device passcode when asked to proceed.
  6. Tap the option to confirm that you want to erase and restore factory defaults on your iPad Pro.

You can also use iTunes to manually erase and restore factory iPad Pro to its factory default settings. This also allows iTunes to download and install the latest software version available for your iOS device.

Still having slow Internet browsing problem on your iPad Pro (2018)?

The problem may not be with the iPad given that you still ended up having slow browsing issue after carrying out all the above procedures. To make sure that the problem isn’t due to a defective network equipment, try to browse the internet through your other connected devices. If the slow browsing problem occurs on all your devices, then the network equipment — modem or wireless router is likely to blame. In that case, you can report the issue to your network equipment provider or carrier so that they can run some series of remote test to assess the current condition of your network equipment. If your network equipment is provided by your Internet service provider, you can ask them to reset or reprovision the equipment from their end. Internet service providers usually have a dedicated software that’s designed for remote modem/router provisioning.

For more advanced solutions and official recommendations, you can also report the issue straight to Apple Support. This is a must-do if slow internet browsing only occurs to your iPad Pro.

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