Are you trying to send an important message to someone via email but unable to do so because your iPhone won’t send emails? Learn why this error happens and find out how to fix this dreaded problem on your iPhone as you read further.
As technology expands and innovations are everywhere, electronic mail or email has been one of the most useful features that almost everyone is using nowadays. Sending important messages, documents, instructions and a lot more has been made more flexible by using email as a mode of communication.
But some iPhone users are expressing their agony due to a recent reported error where they can’t send email using their phone. Communication error between your iPhone and the email’s server can be one of the main reasons why sending emails will fail. Software glitches and other random bugs on the device can also trigger relevant symptoms to occur.
Tackled below are some common fixes of this email problem. If you’re one of the affected iPhone users, you can refer to these procedures and be guided on how to deal with the issue.
How to fix emails not sending on iPhone
Time Needed : 10 minutes
The solutions written below are designed to cater software-related errors. Prior performing the steps, make sure to contact your Internet service provider and your email provider to check for any possible service outages or system enhancement on their end. Email services can be affected by such instances and may have been the reason for the iPhone email not working problem. If everything is good on their end, you may proceed performing the procedures below.
- First solution: Restart your iPhone.
Restarting the device has been one of the oldest ways to deal with the glitches on smartphone devices. This method follows the simple rule of system refresh that should help in enhancing the phone’s performance. If your iPhone has been used for an extended period, it could easily succumb to errors like emails not sent. u003cbru003eIf you have not yet rebooted your iPhone, you have two ways to try. The first one is a soft reset.u003cbru003eu003cbru003eTo do this, press and hold the u003cstrongu003ePower/Side buttonu003c/strongu003e and either of the u003cstrongu003eVolume buttonsu003c/strongu003e simultaneously for a few seconds. Release both buttons once u003cstrongu003eSlide to Power offu003c/strongu003e prompt appears on the screen. Drag theu003cstrongu003e Power off slider u003c/strongu003eto the right to turn off your phone. After 30 seconds, press and hold the u003cstrongu003ePower/Side button u003c/strongu003eagain until you see the Apple logo. u003cbru003eu003cbru003eThe second option is a force restart. It provides the same benefits as the soft reset but differs on the execution. This is the best alternation method if your phone’s touch screen is not responsive. u003cbru003eu003cbru003eHere’s how it’s done for iPhone 8 and above models: Press and release the u003cstrongu003eVolume Up buttonu003c/strongu003e quickly. Press and release the u003cstrongu003eVolume Down buttonu003c/strongu003e quickly. Lastly, press and hold the u003cstrongu003eSide buttonu003c/strongu003e for a few seconds until you see the Apple logo.u003cbru003eu003cbru003eFor iPhone 7 and iPhone 7 plus: Press and hold both the u003cstrongu003eVolume Downu003c/strongu003e and u003cstrongu003eSleep/Wakeu003c/strongu003e button. Release both buttons once u003cstrongu003eApple Logou003c/strongu003e appears. u003cbru003eu003cbru003eFor iPhone 6s and lower models: Press and hold both the u003cstrongu003eHomeu003c/strongu003e and u003cstrongu003eSleep/Wake u003c/strongu003ebutton.Release both buttons once u003cstrongu003eApple Logou003c/strongu003e appears. u003cbru003eu003cbru003eOnce the reboot process is done, you may try sending an email and check if it is successful.u003cbru003e u003cimg src=u0022https://thecellguide.com/wp-content/uploads/2020/03/restart-iPhone-e1585657474419.jpgu0022 alt=u0022wont send emailsu0022 key=u002247929u0022/u003e
- Refresh the internet connection.
Slow internet or a not working internet service may affect features on your device that use the internet for their functionality. Since email is an internet dependent feature, meaning you’ll need a good internet connection for this service to be usable, it can be easily affected by errors caused by network connectivity issues. Refreshing the internet connection on your iPhone might resolve the email problem instantly. u003cbru003eu003cbru003eIf you’re using Wi-Fi for your internet connection, you can turn it off and on by following these steps: Select u003cstrongu003eSettings u003c/strongu003efrom theu003cstrongu003e Homeu003c/strongu003e screen. Tap on u003cstrongu003eWi-Fiu003c/strongu003e. Toggle the Wi-Fi switch to turn the feature off for a few seconds and then tap the switch again to turn it on. u003cbru003eu003cbru003ePerforming the airplane mode trick might also enhance the possibility of removing network glitches on your device. This simple process has been proven effective in dealing with network connectivity errors that could cause conflicts to the internet connection. To do that, here are the steps: Access u003cstrongu003eSettings u003c/strongu003efrom the u003cstrongu003eHomeu003c/strongu003e screen. Check u003cstrongu003eAirplane modeu003c/strongu003e. If the toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on. While the Airplane mode is enabled, perform a u003cstrongu003esoft resetu003c/strongu003e on your device. Wait for your phone to go back online after the reset then access u003cstrongu003eSettings u003e Airplane modeu003c/strongu003e. Tap the switch to disable the feature. u003cbru003eu003cbru003eAs soon as the connections have been resumed, perform a test by sending an email. If this process did not fix the iPhone email not working issue, proceed to the next one.u003cbru003e u003cimg src=u0022https://thecellguide.com/wp-content/uploads/2020/03/refresh-internet-connection.pngu0022 alt=u0022wont send emailu0022 key=u002247930u0022/u003e
- Reset network settings.
If network connectivity issues are the underlying main cause of this email problem, reverting the network settings to their default values and options should help fix it. If you have altered some settings on your iPhone or recently updated its software version, there might be some invalid or incorrect settings that have been saved. This could cause conflicts with the mail app system, thus, triggers relevant symptoms to occur. u003cbru003ePerforming a reset network settings process could help in resolving the iPhone won’t send emails. To give this a try, here are the steps: Access u003cstrongu003eSettingsu003c/strongu003e from the u003cstrongu003eHomeu003c/strongu003e screen. Tap u003cstrongu003eGeneralu003c/strongu003e. Scroll down to and then select u003cstrongu003eResetu003c/strongu003e. Tap the u003cstrongu003eReset Network Settings u003c/strongu003eoption. Enter your device passcode once prompted. Then tap to confirm network settings reset.u003cbru003eu003cbru003eYour iPhone will restart automatically once the reset process is done. Since this will remove the Wi-Fi networks on your device, set them up again and check if this fixed the email problem. u003cbru003eu003cimg src=u0022https://thecellguide.com/wp-content/uploads/2020/03/reset-network-setting.jpgu0022 alt=u0022wont send emailu0022 key=u002247931u0022/u003e
- Delete and set up the email again.
Corrupted information on your email services can cause email sending failed errors to show up. Since it is hard to determine which information has been corrupted, it might be necessary to delete the email on your iPhone and set it up again to fix the problem. To this procedure, here are the steps: Access u003cstrongu003eSettingsu003c/strongu003e from the u003cstrongu003eHomeu003c/strongu003e screen. Tap on u003cstrongu003eAccounts u0026amp; Passwordsu003c/strongu003e. Select u003cstrongu003eAccountsu003c/strongu003e. Tap the email account you wish to delete then select u003cstrongu003eDelete accountu003c/strongu003e to continue. If prompted, selectu003cstrongu003e Delete account u003c/strongu003eoru003cstrongu003e Delete from my iPhone u003c/strongu003eto confirm.u003cbru003eu003cbru003eAfter deleting your email account, reboot your device then retry setting up your email account with these steps: From the u003cstrongu003eHomeu003c/strongu003e screen, access u003cstrongu003eSettingsu003c/strongu003e. Select u003cstrongu003eAccounts u0026amp; Passwords u003c/strongu003ethen tap on u003cstrongu003eAdd Accountu003c/strongu003e option. Select your email provider. Type in the correct information for your email address and password then select u003cstrongu003eNextu003c/strongu003e to continue. Once verified by the Mail app, select the information from your email account that you want to sync on your iPhone like u003cstrongu003eContactsu003c/strongu003e and u003cstrongu003eCalendarsu003c/strongu003e. Select u003cstrongu003eSaveu003c/strongu003e.u003cbru003eu003cbru003eAfter setting up the email again, enable your internet connection and check if the iPhone won’t send emails problem has been resolved.u003cbru003e u003cimg src=u0022https://thecellguide.com/wp-content/uploads/2020/03/delete-email.jpgu0022 alt=u0022wont send emailu0022 key=u002247933u0022/u003e
- Perform a Factory Reset.
If the previous procedures did not do any good and you still have the iPhone won’t send emails problem, then you can try this method as the last resort. Deleting all contents on your device and restoring the default factory settings could also remove stubborn glitches that might have been causing why your iPhone can’t send email. Since all contents will be removed, it is necessary to create backups of your important files via iTunes or iCloud beforehand. u003cbru003eIf you’re ready, here’s how to factory reset your iPhone: Access u003cstrongu003eSettingsu003c/strongu003e from the u003cstrongu003eHomeu003c/strongu003e screen. Tap u003cstrongu003eGeneralu003c/strongu003e. Scroll down to and then select u003cstrongu003eResetu003c/strongu003e. Tap the u003cstrongu003eErase all contents and settings u003c/strongu003eoption. Enter your device passcode once prompted. Then tap to confirm all settings reset.u003cbru003eu003cbru003eYou’ll see an automatic reboot once this process has been completed on your iPhone. Since it has been restored to the original factory configurations, you’ll need to set it up like a new iPhone. Once email and other set up has been completed, try to check if the email problem has been rectified.u003cbru003e u003cimg src=u0022https://thecellguide.com/wp-content/uploads/2020/03/factory-reset.pngu0022 alt=u0022wont send emailu0022 key=u002247934u0022/u003e
- iOS 13.3
Still having an iPhone that can’t send emails
If the problem persists after performing all of the given procedures above, this might have been due to a complex iOS error or email problem that causes the mail app not working and email sending failed. At this point, you’ll need to contact your email provider or escalate this matter to Apple support for further resolution.