Spotify crashing, freezing, or refusing to play music on your iPhone XR? Whether it started after an iOS update or out of nowhere, you’re not alone. Here are the best fixes to try when Spotify stops working on your iPhone.
1. Force Close Spotify and Restart Your iPhone
Start with a quick refresh:
- Swipe up from the bottom and pause in the middle.
- Swipe left or right to find Spotify, then swipe up to close it.
- Restart your iPhone by holding Side + Volume button, then slide to power off.
After rebooting, launch Spotify again.
2. Check for Spotify Updates
Outdated apps can easily break with new iOS versions.
- Open the App Store > Updates tab.
- If Spotify is listed, tap Update.
- Or tap Update All to refresh everything.
After updating, restart your phone again for good measure.
3. Delete and Reinstall Spotify
Corrupted files may be stopping Spotify from working.
To uninstall:
- Hold the Spotify icon on your Home screen until it jiggles.
- Tap the X, then confirm Delete.
To reinstall:
- Open the App Store, search for Spotify, and download the latest version.
- Sign in again after reinstalling.
4. Reset Network Settings
Spotify requires a stable internet connection. If it’s not loading content:
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- Reconnect to your Wi-Fi network afterward and try Spotify again.
5. Reset All Settings
If a settings conflict is interfering with Spotify:
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
- This won’t delete data, but you’ll lose saved Wi-Fi networks and custom settings.
6. Try Spotify on Another Device
Check if Spotify works on your computer or another phone using the same account:
- If it’s not working anywhere, there may be a Spotify server issue or account problem.
- Visit Spotify Status to check for outages.
If your account has been compromised, go to Spotify’s support page and reset your password.
Still Not Working?
- Try a full factory reset or restore via iTunes/Finder (back up your data first).
- Contact Apple Support if the issue appeared after an iOS update.
- Reach out to Spotify Support if you believe the problem is on their end.