Having a Whatsapp that keeps crashing after an update might be a simple app malfunction due to random bugs. This is actually normal with third-party applications as they’re vulnerable to software glitches.
What you’ll find in this post are basic troubleshooting guide that will help in fixing an iPhone XR with Whatsapp that keeps crashing after iOS 13.2.3 update. To know more about the details, keep on scrolling.
Also read: Common fixes for different apps that keeps crashing on iPhone XR after iOS 13.2.3 update [An Overview]
Troubleshoot iPhone XR with Whatsapp that keeps crashing after installing iOS 13.2.3
Different factors could trigger a malfunctioning app on your device. Constant crashing on apps might be an indication of a system malfunction or an in-app bug. If you’ve experienced a Whatsapp that keeps crashing after installing iOS 13.2.3, it might have been initiated by software glitches. Find out how you can remedy your iPhone XR that’s experiencing constant crashing with Whatsapp after iOS 13.2.3 update.
First solution: Quit all background apps then reboot your iPhone XR
Removal of minor software glitches that’s attacking the app’s performance and causing relevant symptoms to occur can be done by simply closing those apps that are left suspended in the background. These apps might have gone erratic and causes conflicts with Whatsapp. Closing them will refresh their operation and cure rogue apps. Here are the steps for you to follow:
- Swipe your finger up and then pause from the Home screen.
- Swipe left or right to navigate through the apps preview.
- Then swipe up on each app’s preview to close individual background apps.
Restarting your device can also help in fixing Whatsapp that keeps crashing. This procudure allows your system to be refreshed and enhance its capability in coping up with the changes from the recent software update. This is also one of the oldest methods that could remove software bugs after installing a new update.
One way for you to execute a reboot on your device is via soft reset. Here are the steps:
- Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds.
- Release both buttons once Slide to Power off prompt appears on the screen.
- Drag the Power off slider to the right to turn off your phone.
- After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.
Another way is through a force restart. It should provide same effects as the soft reset but here’s how it’s done:
- Press and release the Volume Up button quickly.
- Press and release the Volume Down button quickly.
- Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
Relaunch your Whatsapp as soon as the device is up and running then check if it still crashes or not anymore.
Second solution: Install pending app updates on your iPhone XR
Updating your apps to their latest version could fortify them from in-app errors and software glitches. Aside from that, this process could also stabilize their performance and improve their functionality. It might just fix the Whatsapp that keeps crashing right away. To execute this process, follow the steps below:
- From the Home screen, tap on App Store to open it.
- Tap on Today tab at the bottom.
- Then tap on the user profile icon on the top right corner of the screen.
- You should see the account details.
- Scroll down to the Available Updates section.
- Tap on Update next to the app to update individual apps.
- Tap on Update All to update all apps simultaneously.
Once updates are installed on all apps, perform a reboot to implement necessary changes then check if Whatsapp is working as intended.
Third solution: Reset all settings to fix Whatsapp that keeps crashing
Incorrect settings on your phone’s system could affect certain functions to work properly. Since the problem occurred after installing iOS 13.2.3, there’s a great chance that it override some information which could invalidate them. To remove these iOS overrides and other customized settings on your device, perform reset all settings. This will revert them to their default values and options. Here’s how it’s done:
- Access Settings from the Home screen.
- Tap General.
- Scroll down to and then select Reset.
- Tap the Reset All Settings option.
- Enter your device passcode once prompted.
- Then tap to confirm all settings reset.
An automatic restart will happen as soon as the reset process is completed. After your phone boots up, relaunch Whatsapp and verify if the issue has been resolved.
Fourth solution: Uninstall then reinstall Whatsapp on your iPhone XR
Removing the whole app from your phone’s system might fix the problem if it has been corrupted already. Bugs might have attacked the core of your app’s system and affected its functionality. Uninstalling and reinstalling Whatsapp will allow you to get the app like a new one. To do that, perform these steps:
- From the Home screen, tap and hold on an app icon until the icons start jiggling.
- Tap the X on the app you want to delete.
- Select Delete to confirm the deletion of the selected app.
- Perform a restart on your iPhone.
- After the reboot process is done, open the App store from the Home screen.
- Tap on your profile icon then tap on Purchased.
- Tap the Not on This iPhone tab.
- Select the app that you want to reinstall on your device.
- If you don’t see the app from the selected tab, try switching to All tab.
Use the app as normal as soon as reinstallation has been completed. Then monitor if it still crashes.
Fifth solution: Factory reset your iPhone XR
Advanced solutions might be needed if the problem has escalated to complex system errors. This might be the case if you’re still having the problem up to this point. Performing a factory reset will revert all values and options to its default factory configurations, deleting stubborn glitches along with the process. Since personal information will be wiped out as well, it is recommended to create backups of your important files via iTunes or iCloud beforehand. If everything is set, follow the steps below:
- Access Settings from the Home screen.
- Tap General.
- Scroll down to and then select Reset.
- Tap the Erase all contents and settings option.
- Enter your device passcode once prompted.
- Then tap to confirm all settings reset.
Your device will restart automatically after the master reset is done. Set up your iPhone XR like a new one to use it again. Install Whatsapp and then check if this issue is gone.
Still having a Whatsapp that keeps crashing on iPhone XR
A simple error could escalate into a fatal system issue if it attacked the phone’s system down to the core. If this is the case why none of the solutions worked in fixing the Whatsapp that keeps crashing, you might need to opt in with in-depth solutions like recovery mode restore and DFU mode restore to fix the issue.
Sending a report to Whatsapp app support might also help in fixing the problem permanently as they can investigate this matter. Follow up updates might be created to fix the app that keeps crashing. Contacting Apple support could be beneficial as well since they can provide you with additional information and official recommendations on how to fix the Whatsapp that keeps crashing on iPhone XR after iOS 13.2.3 update.