How to fix ghost touch bug on iPhone XR after iOS 13.2 update [Troubleshooting Guide]

A ghost touch bug is an issue with the screen where it acts on its own. It could be triggered by a faulty touch screen sensors especially if the phone has been dropped accidentally.

What you’ll learn from this post are basic workarounds that deals with ghost touch bug issue caused by software glitches. If you own an iPhone XS and experienced a ghost touch bug after updating to iOS 13.2, this post is for you. Find out how with the details below.

Prior getting into the details, we also have our troubleshooting pages that caters different issues on Apple devices. You can visit that page anytime and equip yourself with information on how to fix issues in the future. You can also get a direct interaction from us by answering our iOS issues questionnaire and hit submit to contact us.

Troubleshoot iPhone XR with ghost touch bug after iOS 13.2 update

Bugs from software updates could plague your phone and cause errors to show up. Getting a ghost touch bug after installing iOS 13.2 on your iPhone XR might be a minor glitch and could be fixed in an instant. To help you deal with this matter, follow the instructions listed below and make sure that steps are executed properly.

First solution: Quit all background apps on your iPhone XR.

Software glitches could interact and affect background apps while the update is ongoing. These could cause issues like rogue apps and may trigger ghost touch bug on your iPhone XR. To remove these glitches inflicted by iOS 13.2, close all background apps on the device. Here’s how:

  1. Swipe your finger up and then pause from the Home screen.
  2. Swipe left or right to navigate through the apps preview.
  3. Then swipe up on each app’s preview to close individual background apps.

After closing all background apps, use your phone as usual and monitor if the ghost touch bug shows up.

Second solution: Reboot your iPhone XR to fix ghost touch bug.

If this is the first time that you encountered the issue, it might get fixed by restarting your device. Doing so will remove random bugs that might have been affecting some of the phone’s functions and causing relevant symptoms to occur. This will also provide a quick refresh on the system and implement changes from iOS 13.2 update. It could help fix the ghost touch bug on your iPhone XR.

There are 2 ways on how to reboot your phone. You can start first with a soft reset with these steps:

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds.
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

You can also execute a force restart. These provides the same benefits as a soft reset and could further kill rogue apps on the system. Here’s how it’s done:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

Performing either or both reset process will not affect the phone’s internal memory, so your personal information should remain intact. Allow your phone to boot up completely and check if ghost touch bug has been fixed.

Third solution: Adjust or manage the 3D touch on your iPhone XR.

The 3D touch sensitivity can also affect how the touch screen responds. Adjusting this feature can fix the ghost touch bug. Follow the steps below to manage the sensitivity level of your phone’s touch screen:

  1. Access Settings from the Home screen.
  2. Tap on General.
  3. Select Accessibility.
  4. Select 3D touch.
  5. Drag the slider to choose a sensitivity level.

Setting it to firm from light may resolve the ghost touch bug on your device. Just monitor how your screen behaves after performing this method.

Fourth solution: Check and install pending app updates on your iPhone XR.

Updating app updates could cure several errors that are linked to incompatibility issues from the recent software update. Doing so provide fixes to different in-app errors and might enhance the possibility of removing ghost touch bug on your device. This process could also cure rogue apps that might have been infesting on the phone’s system. To do this, simply follow the steps below:

  1. From the Home screen, tap on App Store to open it.
  2. Tap on Today tab at the bottom.
  3. Then tap on the user profile icon on the top right corner of the screen.
  4. You should see the account details.
  5. Scroll down to the Available Updates section.
  6. Tap on Update next to the app to update individual apps.
  7. Tap on Update All to update all apps simultaneously.

Reboot your device after updating all apps to implement necessary changes and remove dump cache. Then use your phone as normal and see if it fixes the issue.

Fifth solution: Restore your iPhone XR to its default factory configurations.

Complex system errors that cannot be fixed by simple solutions may have been manifesting the phone’s performance and causes the ghost touch bug problem. Software bugs could escalate to stubborn glitches and might not be susceptible to the previous procedures. Performing a factory reset will delete all contents on your device including those tough bugs and revert all options to its default factory settings. This might do the trick in removing the ghost touch bug on your iPhone XR. If you want to give this a shot, creating a backup of your important files via iTunes or iCloud beforehand is recommended. If everything is set, follow the steps below:

  1. Access Settings from the Home screen.
  2. Tap General.
  3. Scroll down to and then select Reset.
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Your phone will reboot automatically after the reset is done. Since your device is restored to the default factory configurations, set it up like a new one to use it again. Enable important features and use it to like you usually do and see if the ghost touch bug is gone.

Still having a ghost touch bug on your iPhone XR?

Fatal errors that might be causing the problem if it persists after performing the procedures above. Advanced solutions like recovery mode restore or DFU mode restore might come in handy and could help you deal with the problem. Feel free to check these methods on our troubleshooting pages.

If you’ve dropped the phone accidentally before updating to iOS 13.2, it might have caused the ghost touch bug and coincidentally occurred after installing the update. For that matter, you’ll need to bring your device to the nearest Apple service center in your area and have it checked by their onsite technician. Contacting Apple Support can also help you as they can provide additional information as well as official recommendations on how to fix a ghost touch bug on iPhone XR after iOS 13.2 update.

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