Apple iPhone XR no Internet when connected to WiFi after iOS 13

While trying to optimize your phone’s features, you always see to it that it runs with the latest software version available. Which in result, will provide you better phone performance, enhanced features, and correct current phone issues. However, weird things can always happen. Recently, a lot of iPhone XR users complained that they lost internet access after installing the latest iOS 13 version on their phones. So we have come up with this article to address this kind of network connectivity issue.

Software bugs, firmware issues on wireless router/modem, bad updates, and misconfigured network settings are deemed to be the possible triggers when the internet connection doesn’t work right after installing an iOS update. When your iPhone XR shows connected to Wi-Fi but still no internet, below are potential workarounds that can possibly help fix this post-update error. 

Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us. 

First solution: Reboot your wireless router/modem. 

Though the problem started right after installing the latest software version to your phone, there is still a chance that the problem lies from the internet source. To rule this out, we will troubleshoot first your wireless router/modem using the following steps:

  1. On your router/modem, locate the Power button then press to turn it off.
  2. While it is off, unplug the AC adapter from the power/wall outlet for at least 1 minute.
  3. Then plug the AC adapter back into the outlet and then press the Power button again to turn the router/modem back on.

Wait until the signal lights on the router/modem become stable, particularly the Wi-Fi indicator. Then reconnect your iPhone XR to your Wi-Fi. Once connected, launch your browser or any online apps and services to check if you are already able to connect. If not, start troubleshooting your phone.

ALSO READ: How to fix Apple iPhone XR alarm system that is not working, sound alerts for alarm doesn’t work [Troubleshooting Guide]

Second solution: Reboot (soft reset) your iPhone XR.

Minor software glitches affecting your phone’s Wi-Fi system can also be the underlying cause. And the simplest way to eliminate such glitches is by doing a soft reset on your phone. Cache files from corrupted apps should be likewise cleared out after the process. Should you wish to try this solution, follow these steps:

  1. Press and hold the Side/Power button and either Volume buttons simultaneously for a few seconds.
  2. Release both buttons when the Slide to Power off command appears.
  3. Drag the power off slider to turn off your iPhone.
  4. After 30 seconds, press and hold the Side/Power button again until the Apple logo appears.

Giving your phone a quick restart will also refresh its operating system. Doing this procedure will likewise ensure that the recently installed iOS will be properly implemented.

Whenever your iPhone XR is completely back on, re-establish your internet connection and browse the web. If happens that you still have no internet while your phone shows it’s connected to Wi-Fi, troubleshoot your phone further.

ALSO READ: How to fix an Apple iPhone XR that won’t send MMS or picture messages [Troubleshooting Guide]

Third solution: Turn your Wi-Fi off and on again.

Turning your Wi-Fi off shortly then turning it back on can also clear out random Wi-Fi errors affecting your Wi-Fi system. It is also an alternative way of refreshing your phone’s wireless internet connection. Here is how you do it: 

  1. From Home, go to Settings.
  2. Select Wi-Fi menu.
  3. Toggle the switch to disable the Wi-Fi feature.
  4. While Wi-Fi is off, reboot (soft reset) your iPhone XR.
  5. Then head back to Settings->Wi-Fi menu and toggle the switch to enable the feature again.

Alternatively, you can also refresh your iPhone’s wireless services including Wi-Fi by turning the Airplane Mode on and then off again. Minor software glitches and corrupted network data that trigger the Wi-Fi service to fail should be ruled out by this trick. Here’s how it’s done:

  1. From Home, go to Settings.
  2. Select Airplane Mode menu.
  3. Toggle the switch to enable the Airplane mode. Doing so will disable your phone’s wireless radios including Wi-Fi.
  4. While the Airplane mode is on, reboot (soft reset) your iPhone XR.
  5. Then head back to Settings->Airplane Mode menu and toggle the switch to turn the feature off. Your phone will then start to re-establish its connection. 

Once it has acquired cellular network connection, proceed to re-enable your Wi-Fi then connect to your wireless network. Once it is already connected, try to access the internet and see if the problem has been corrected. If your phone continues to have no internet while connected to Wi-Fi, try to delete your wireless network from your iPhone’s Wi-Fi directory. Check out the next solution to be guided.

ALSO READ: How to fix an Apple iPhone XR that won’t send MMS or picture messages [Troubleshooting Guide]

Fourth solution: Forget Wi-Fi network then reconnect.

Internet connection issues inflicted by corrupted Wi-Fi network can also be remedied by removing the network from your phone’s system and then reconnect afterwards. Follow these steps to remove or forget a wireless network from your phone: 

  1. From Home, go to Settings.
  2. Select Wi-Fi menu.
  3. Locate your Wi-Fi network and tap the information “i” icon next to the SSID or your Wi-Fi network’s name.
  4. Then select Forget this Network option.
  5. If prompted, tap Forget to confirm the deletion of your Wi-Fi network. If you see multiple saved networks, delete them all to prevent any of them from causing conflict with your currently used Wi-Fi network.

Reboot (soft reset) your iPhone XR after you have successfully deleted the Wi-Fi networks from your phone’s directory. Doing so will also eliminate errant network caches and refresh your phone’s operating system. Then go back to Settings->Wi-Fi menu, search for your Wi-Fi network, select, and then reconnect.

To make sure that your internet is already working, open your browser or any online apps. If you’re already connected to your Wi-Fi but still no internet access, then continue troubleshooting your phone.

ALSO READ: How to fix an Apple iPhone XR that is stuck on Recovery Mode, cannot restore through iTunes [Troubleshooting Guide]

Fifth solution: Reset network settings on your iPhone XR.

Some updates can automatically override your phone’s current settings. If this network connectivity issue is inflicted by misconfigured network settings, performing a network settings reset will eventually help fix the problem. All saved networks on your phone will be deleted after the reset, so make sure to take note of your Wi-Fi’s password as you will be needing this information afterwards. In addition, current network settings will also be deleted and default network values and options will be restored.  If you are ready to get started, here are the steps:

  1. From Home, go to Settings.
  2. Select General.
  3. Scroll down to and tap on Reset.
  4. Then select Reset Network settings from the options.
  5. If prompted, enter your device passcode to continue.
  6. Then select the option to confirm the network settings reset.

After the reset, your phone will reboot automatically and loads up the default values and options. With that being said, you would need to head back to Settings->Wi-Fi menu and toggle the switch to enable the feature. Wait for your phone to search for available wireless networks, select your network, enter your Wi-Fi password then reconnect.

Try to open any internet-based apps or open your browser to check if you already have internet access.

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