I’m Stuck on iPhone Black Screen of Death. How do I fix this?

Did you recently open your phone but only see a black screen of death? This might be an indication that your smartphone is suffering from a tremendous error. You might think of rushing to the nearest service center in your area and get your device fixed.

The iOS 13.3 update has been released recently and some iPhone users are experiencing an issue of black screen of death after updating their devices. If you’re one of the iPhone owners who is experiencing the same issue, why not try the methods listed below before rushing to a service center? Read further and equip yourself with some useful information on how to fix an iPhone that is stuck on a black screen of death. 

Troubleshoot black screen of death on iPhone after installing iOS 13.3

To cure reported errors and improve security measures, software updates are being released by smartphone manufacturers like Apple. But these updates may also bring harm to some devices as they’re not programmed to perfection. Random bugs and glitches like black screen of death on iPhone after iOS 13.3 update will always show up after implementing the changes. 

These errors are prevalent due to inconsistencies of the software update or they might be faulty at all. To fix software-initiated glitch that’s causing an iPhone to get stuck on black screen of death after updating to iOS 13.3, this article has been created. Provided below are procedures that should help you deal with the problem. 

First solution: Force restart your iPhone. 

A common yet an effective method in dealing with software glitches, force restart might do the trick in fixing the iPhone that’s stuck on a black screen of death. This process uses the hardware keys/buttons of your device to initiate a reboot. If in any case that the black screen issue has been caused by erratic apps, this should help you out as well. 

Performing a force restart will also help your device in refreshing its system which could result in a more stable performance. To do this, follow the steps below: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

iphone won't turn on force restart

If your device is able to show any signs of progress, allow it to reboot completely. Once rebooted, update all apps to avoid any future complications brought by the rogue apps on your device. Here’s how to update the apps on your iPhone: 

  1. From the Home screen, tap on App Store to open it. 
  2. Tap on Today tab at the bottom. 
  3. Then tap on the user profile icon on the top right corner of the screen. 
  4. You should see the account details. 
  5. Scroll down to the Available Updates section. 
  6. Tap on Update next to the app to update individual apps.
  7. Tap on Update All to update all apps simultaneously. 

Restart your device after installing all app updates to implement necessary changes and remove dump cache on the phone’s system. 

Second solution: Restore previous backups on your iPhone via iTunes. 

Bugs are usually embedded on a software patch and might bring disturbances on the iPhone’s operation after installing the update. This might have caused the black screen of death problem on your device. To deal with this problem, you can restore previous backups that have been created prior updating to iOS 13.3.

This procedure should help in clearing random bugs from iOS 13.3 that might have been causing the black screen error. You’ll need a Mac or Windows computer with the latest iTunes installed to perform this process. Also ensure that your computer is running on its latest version that is compatible with your iPhone. iphone won't turn on itunes restore

If these requirements are met, follow the steps below to restore previous backups on your iPhone: 

  1. Using the Apple-supplied USB/lightning cable, connect your iPhone to the computer. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
  4. Open iTunes on your computer once it’s connected.
  5. From the iTunes main screen, select the Sync option. 
  6. Once prompted, enter your device passcode to unlock your phone. This will backup your iPhone to the computer. 
  7. Click the option to Restore iPhone from the most recent backup.
  8. Then follow the rest of the on-screen prompts to complete the process.

Once done, try to turn on your iPhone and check if the black screen of death problem has been resolved. If not, proceed to the next procedure. 

Third solution: Perform a recovery mode restore on your iPhone via iTunes. 

Recovery mode restore is one of the advanced solutions that’s being used in dealing with complex system error that are not resolvable with basic solutions. This process allows your device to communicate with iTunes even when the boot loader is only activated partially. That should help in clearing stubborn glitches that’s preventing the resolution of the black screen of death error. iphone won't turn on restore via itunes

To carry out this process, use the computer that you used to synced your iPhone before. If all requirements are met, connect your device to the computer using the Apple-supplied USB/lightning cable. Then allow iTunes to sync with your iPhone and backup files, if possible. Once the backup is secured, follow these steps to put your iPhone in recovery mode and then restore iOS in iTunes:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Do not release the button when Apple logo appears as you will need to enter recovery mode state.
  4. Once you enter the recovery mode, you’ll see either Update or Restore option.
  5. Select Restore if you want to reinstall and download iOS on your device without erasing data. 

Do not disconnect your phone and keep it connected until the entire restore process is finished.

Fourth solution: Perform a Device Firmware Update (DFU) mode restore on your iPhone. 

Considered as part of the advanced solutions to deal with fatal system glitches, DFU mode restore or Device Firmware Update is the deepest type of restore that you can perform on your iPhone. This method allows your device to communicate with iTunes even when bootloader is not sync or activated. This is also considered as a last resort to fix the black screen of death issue on your iPhone. iphone won't turn on dfu restore

Though be reminded that you can only perform this method as long as you did not drop the phone accidentally. Doing so might put your device in a permanent brick or damaged iPhone. Just prepare your computer then execute the steps below once you’re ready: 

  1. Connect your iPhone to the computer using the supplied USB/Lightning cable. Once connected, open iTunes on your computer. 
  2. Press and quickly release the Volume up button.
  3. Press and quickly release the Volume down button.
  4. Press and hold the Side/Power button until the screen goes black.
  5. After the screen turns black, press and hold the Volume down button while keep holding down the Power/Side button
  6. Wait for 5 seconds then release the Power/Side button but keep holding the Volume down button until your iPhone shows up in iTunes. 
  7. Release the Volume down button once you see your iPhone in iTunes then follow the rest of the on-screen instructions to start restoring your iPhone through iTunes.

After the process, performing a force restart will allow you to exit DFU mode on your iPhone. 

Still having your iPhone on black screen of death? 

iphone won't turn on black screen of deathIf none of the solutions mentioned above is able to rectify the issue, then it’s time to contact Apple support or visit the nearest Apple service center in your area. This issue might have been caused by an underlying hardware problem that happened right after installing iOS 13.3 update. They should be able to provide you with additional information or official recommendations on how to deal with the black screen of death problem on your iPhone. 


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