iPhone 7 Not Ringing or Has No Sound? Here’s How to Fix It

If your iPhone 7 isn’t ringing when someone calls—or you’re getting no sound from notifications, texts, or even music—it can be a major hassle. Whether it’s dead silent or just randomly muted, there are a number of possible reasons behind the issue. The good news? You can usually fix it yourself. Here’s what to check.

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1. Restart or Force Restart Your iPhone

Sometimes the no-sound issue is just a random glitch.

Restart:

• Press and hold the Sleep/Wake (Power) button until the slide to power off appears.
• Slide to power off, wait 30 seconds, then press and hold the Power button again until the Apple logo shows up.

Force Restart:

• Press and hold Power + Volume Down buttons at the same time for about 10 seconds until you see the Apple logo.

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2. Make Sure Do Not Disturb (DND) is Off

When DND is on, your iPhone won’t ring—even if everything else seems fine.

• Go to Settings > Do Not Disturb.
• Make sure both Manual and Scheduled are OFF.

Or: Open Control Center by swiping up from the bottom and make sure the crescent moon icon is not active.

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3. Check the Ring/Silent Switch

Flip the physical Ring/Silent switch on the left side of your iPhone. If you see orange, your phone is in silent mode.

• Flip it toward the screen to turn sound back on.
• Watch for the on-screen confirmation that ringer is enabled.

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4. Turn Up the Ringer Volume

Even if other sounds play fine, your ringtone might be too low or muted.

• Go to Settings > Sounds & Haptics.
• Drag the Ringer and Alerts slider all the way to the right.
• Make sure Change with Buttons is enabled if you want to use volume buttons for this.

Or use Control Center to raise the volume manually.

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5. Turn Off Bluetooth

Your iPhone might be sending audio to a Bluetooth speaker or headset you forgot was connected.

• Go to Settings > Bluetooth and turn it OFF.
• Then test if the sound is now playing through your phone’s speakers.

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6. Inspect the Speakers and Ports

Dust or debris in the speaker grill or Lightning port can mess with sound output.

• Use a soft, dry brush or compressed air to gently clean the speaker, mic, and charging port.
• Avoid using anything sharp or wet.

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7. Try Playing Audio From an App

To rule out ringtone-only issues, try opening Music, YouTube, or any sound-based app. If sound plays there, the problem may be with your ringtone settings, not the speaker.

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8. Reset All Settings

If the issue started after tweaking settings and you don’t know what changed:

• Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
• Enter your passcode and confirm.

This won’t delete your data, but it will reset Wi-Fi passwords, preferences, and system settings.

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9. Test with a Call or Message

Once you’ve done the above, try these quick tests:

• Call your iPhone from another phone.
• Send a text message.
• Play a song or video.

Check if you hear alerts, ringtones, or audio now.

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10. Still No Sound? Contact Apple

If nothing works, you may be dealing with:

• A hardware issue (blown speaker, damaged audio chip)
• Water damage or a failed connection on the logic board

At this point, it’s best to reach out to Apple Support or visit an Apple Store for a hardware inspection. If your iPhone is under warranty or AppleCare+, you may be eligible for repair or replacement.