Dropping your iPhone 6 is never a good feeling—and even if the screen doesn’t crack, hidden damage can still happen. If your screen stays black but your phone seems to work otherwise (vibrating, getting notifications, Siri responding), you’re likely dealing with internal damage to the display.
Here’s what you need to know and what you can do next.
Problem Summary
The Issue:
After a drop, the iPhone 6 screen stays black—even though you can hear vibrations, notifications, or even activate Siri.
You might even be able to blindly swipe and guess your way around the phone, but no visuals are showing up.
What’s Happening:
The good news is your iPhone’s system (the logic board and other internals) still works.
The bad news is the display assembly (LCD and digitizer) was probably damaged during the fall.
What You Should Do
1. Check for Loose Screen Connections
In rare cases, especially if the screen was already cracked or popped out before, the impact may have loosened the screen connectors inside.
Quick check:
- Firmly—but gently—press along the edges of the screen to see if it reseats.
- If the screen flickers or briefly shows light, it’s a connection issue.
- Important: Don’t press too hard—you don’t want to cause further damage.
If reseating doesn’t help, move to the next step.
2. Force Restart Your iPhone
Just to rule out a software freeze:
- Hold down the Home button and the Power button at the same time.
- Keep holding for about 15–20 seconds.
- If the Apple logo appears (even if only briefly), it’s still a screen problem but not a full system failure.
3. Arrange for a Screen Replacement
Since everything else seems to be working, you likely just need a new screen.
Options:
- Apple Store or Authorized Service Provider: If you want official repairs (and if you have AppleCare+, it could cost less).
- Trusted Third-Party Repair Shops: Often faster and cheaper than Apple, but make sure they use high-quality parts.
Note: If you DIY repair, be cautious. Repairing an iPhone 6 screen isn’t overly complicated, but you must be careful with the delicate cables.
my grand daughter dropped her phone 3 days ago, it was working fine, until today (Sunday) even though her screen was cracked. It just went dead and won’t come on. I tried holding the power and home key down, but nothing happens. please advise. I am using my phone to send this message
My iPhone 6 dropped down from my hand and the screen stopped working for a couple of seconds, please guide me what is the reason?
I dropped my iPhone 6 about 4ft. The screen is not cracked. However, the iPhone won’t respond to touch. It still turns on, Siri still works , I can recieve calls , but It can’t respond because my iPhone won’t work when I touch its screen. Please help. I’m not sure what’s wrong with it especially because I’ve already taken it to go get it fixed and they gave me all different responses.
While in school i dropped my phone from about 5 feet. At first it shown faint purple lines going up and down. Overtime it started to show a bright white and then the lines started to slowly go down in brightness till they were no longer visible. About halfway through the day I dropped the phone (October 10th) was when i noticed that siri and the ringer still were active and could be heard. Near 2:00 i tried to do a complete reset by holding the off and home button after about 10 seconds i try to turn it on again but it just stay black and now siri and the ringer are silent. Please help me with this dilemma
My iPhone 6 dropped down from my hand and then phone stopped working & also not show charge icon on screen ,please guide me what is the reason?