The #iPhone6 Plus is one of the best smartphone models that #Apple has released recently. And although it comes with superior hardware specs there are instances when an issue or two occurs. In this latest troubleshooting guide we will tackle the iPhone 6 Plus no sound issue which some of our readers are experiencing.
We have selected to similar problems sent our way and will be providing the necessary troubleshooting steps that needs to be done to resolve the issue.
Fixing The iPhone 6 Plus No Sound Issue
Problem: I use youtubekids app a lot for my granddaughter. Today the sound on this app stopped working. I also notice the sound is not working on other apps also. I can still use the phone and it still rings when a call comes in. Please advise. Thanks.
Solution: The first thing you need to check in this case is if the volume of the phone is set to maximum. While using an app press on the volume up hardware key to increase the volume.
Another setting that needs to be checked is the ring/ silent switch on the left side of your phone. While running an app try to flip the switch and see if the sound works.
Other troubleshooting steps that you can try if the above steps fail are listed below.
- Make sure nothing is connected on the audio port of your phone or on its charging port
- Check the audio port and charging port for any signs of dirt or debris. Clean if necessary using a can of compressed air.
- Turn off the Bluetooth service of your phone.
- Restart your phone
- Get the latest iOS software update
- Backup your phone then restore your phone to its original factory condition and set it up as a new device
- If the issue persists you need to contact Apple Support.
iPhone 6 Plus No Sound When At Home
Problem: Got a fun one…yesterday my sound started going nuts. I get ringtone for calls, but no notifications, music, suri. Turned off/on all that fun stuff. As I was standing in line at Sprint playing with it, it all came back on. Yea! Came home, nothing…walked outside in front yard, back on! Came inside, nope went off three times as I walked in the door.. Turned the WiFi off thinking that was the issue with being inside. Nope. Still won’t work inside the house, but fine outside. Help!
Solution: Your phone may be connecting to a Bluetooth speaker inside your home. Since the range of a Bluetooth connection is typically 10 meters which means that when inside your home the sound will be routed to the Bluetooth speaker while if you are outside its range then the sound goes back to your phone. Try turning off your phone’s Bluetooth connection and see if this fixes the problem.