Spotify Keeps Crashing on iPhone X? Here’s How to Fix It

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You’re jamming to your playlist and suddenly—bam—Spotify crashes on your iPhone X. Maybe it freezes, throws a “Spotify has stopped working” error, or just refuses to open. This issue is more common than you think and is usually tied to software glitches, corrupted cache, or memory issues. The good news? It’s fixable.

Here are all the practical steps you can take to get Spotify running smoothly again.

1. Force Close Spotify and Reopen It

If Spotify glitched mid-use, your first move should be to close and restart it.

Here’s how:

  1. Swipe up from the bottom of the screen and pause to open the App Switcher.
  2. Find Spotify and swipe up to close it.
  3. Wait about 30 seconds, then reopen the app.

This clears temporary bugs and gives the app a fresh launch.

2. Reboot Your iPhone X

Sometimes the issue isn’t the app—it’s your iPhone.

To soft reset:

  1. Hold the Side button + Volume Up or Down until “slide to power off” appears.
  2. Slide to power off.
  3. After 30 seconds, press and hold the Side button again until you see the Apple logo.

Now try opening Spotify again.

3. Update the Spotify App

If you haven’t updated in a while, your Spotify version might be buggy or outdated.

To check for updates:

  1. Open the App Store.
  2. Tap your profile icon at the top right.
  3. Scroll down and tap Update next to Spotify (if available).
  4. Tap Update All if multiple apps have pending updates.

After updating, restart your iPhone and relaunch Spotify.

4. Reset All Settings

If Spotify started crashing after changing some settings (or after an iOS update), reset them without erasing your data.

To do this:

  1. Go to Settings > General > Transfer or Reset iPhone > Reset.
  2. Tap Reset All Settings.
  3. Enter your passcode and confirm.

Your Wi-Fi passwords and other settings will be erased, but your personal data stays untouched.

5. Delete and Reinstall Spotify

If the app is corrupted beyond a simple fix, a clean install is your best move.

To delete and reinstall:

  1. Tap and hold the Spotify icon until it jiggles.
  2. Tap the X or Remove App, then confirm.
  3. Restart your iPhone.
  4. Open the App Store, search for Spotify, then tap Get to reinstall.

Log back into your account and check if the crashing stops.

Need More Help?

If none of these steps work:

  • Contact Spotify Support.
  • Check Downdetector to see if Spotify is down.
  • Report the issue to Apple if it only started after an iOS update.

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