iPhone 7 Black Screen, Freezing, or Touchscreen Not Working? Here’s How to Fix It

If your iPhone 7 screen is randomly going black, freezing up, or the touch just isn’t responding — you’re not alone. These are some of the most common problems iPhone 7 users report, especially after a drop, repair, or iOS update. Here’s how to troubleshoot each type of screen issue and what to do if you need a repair.


iPhone 7 Black Screen But Buttons Still Work

Symptoms:

  • Screen goes black randomly
  • You can hear sounds or feel vibrations when pressing buttons
  • Force restart doesn’t consistently work
  • Display sometimes comes back temporarily

What’s happening:
This is likely a hardware issue with the display or LCD — especially if it started suddenly and happens repeatedly. It could be a loose screen connector or a failing display panel.

What to do:
You’ve got two options:

  1. Let Apple fix it – Yes, it costs more, but you’ll get a reliable repair with genuine parts.
  2. Try a DIY screen replacement – If you’re confident and willing to risk it, sites like iFixit offer guides and tools. But be warned: using third-party parts or damaging the device during repair means Apple won’t touch it afterward.

If the screen started acting up after restoring a backup, try erasing your iPhone and setting it up as new before jumping into hardware fixes. A corrupted backup can sometimes bring bugs back.


iPhone 7 Screen Freezes After Repair

Symptoms:

  • You replaced the screen, and now it freezes randomly
  • Hard reset doesn’t help
  • It works briefly, then locks up again

What’s happening:
Two likely reasons:

  • A bad app was reinstalled after the reset
  • There’s a logic board (motherboard) issue affecting screen responsiveness

Try this:

  1. Factory reset your iPhone (no backups, no apps added yet):
    • Go to Settings > General > Reset > Erase All Content and Settings
  2. Use the iPhone with just the default apps for a day or two.

If it keeps freezing with no third-party apps installed, it’s likely a deeper hardware issue. Bring it back to Apple or the repair shop for another look.


iPhone 7 Touchscreen Unresponsive After a Drop

Symptoms:

  • Bottom of the screen doesn’t respond to touch
  • Works for some apps but not others
  • Enlarging icons helps temporarily

What’s happening:
Dropping your phone may have damaged part of the digitizer — the touch-sensitive layer over the display — or loosened the flex cable that connects it.

What to do:
Unfortunately, this isn’t a software issue. You’ll need to bring it in for physical inspection and repair — ideally by Apple or a certified tech. The screen assembly likely needs replacing.


iPhone 7 Home Button Not Working After Drop

Symptoms:

  • iPhone resets itself after a drop
  • Home button stops working
  • Touch ID says “unable to activate”
  • You’re stuck using AssistiveTouch

What’s happening:
You’ve got a damaged Home button assembly, and possibly a damaged Touch ID sensor too. These are extremely sensitive and tightly paired to the iPhone’s logic board.

What to do:
Apple is your only reliable repair option here. Replacing the button yourself will disable Touch ID permanently. If it’s out of warranty, ask Apple if they offer a reduced-cost repair for accidental damage.

Leave a Comment