This post will help you deal with a random issue on random app crashes affecting the Twitter app in iOS 15.3.1. Read on to learn what to do if Twitter keeps crashing on iPhone 13 and other newer iPhone variants that are running on the same iOS version.
What triggers iOS app crashes?
App-related issues including random crashes are generally attributed to software errors including malware, data corruption, faulty updates, settings conflicts and memory problems. If the problem is transpiring only among online or internet-based apps, network connectivity issues could be the underlying cause.
In the case where an app was perfectly working fine and then suddenly keeps crashing after installing an update, there’s a higher chance that something from the recent update is causing conflicts with that app and eventually makes it unstable.
An app can crash upon loading or at any time while it’s running. Even notable apps like Twitter are no exception.
If by any chance you will encounter a similar issue when using Twitter on your new iPhone, you can try any of the outlined solutions below to rule out the common culprits.
These potential solutions are likewise applicable when resolving the same issue on Twitter in prior iPhone models. Just ensure that your device is running the latest version of iOS.
Troubleshooting Twitter keeps crashing on iPhone 13
Before you begin, make sure that your phone is sufficiently charged and connected to the internet.
Note that fast and stable internet connection is among the main requisites for the mobile Twitter app to work as intended. Also ensure that your iPhone has ample storage.
You may start and try these workarounds whenever you’re all set to troubleshoot your device.
Solution #1: Terminate all background apps then restart your iPhone.
Keeping apps open and running in the background can benefit users when multitasking with various apps. However, unexpected problems may also arise when any of these apps glitches. If that happens, there’s a tendency that it would affect the app that’s currently in use. Should this be the case, ending all background apps on your iPhone will likely clear out the conflicts and stop Twitter from crashing.
So here’s what you should do first:
- Open the multitasking view by swiping your fingers up from the bottom-left corner of the screen. Different app previews will open. These are the app cards of all apps you recently used and haven’t closed.
- To end individual background apps including Twitter, swipe up on the Twitter app preview and the other app cards until everything is cleared.
After ending all background apps, perform a soft reset or reboot your iPhone. Doing so will help clear app and system cache including any broken residual app data that’s causing irregularities.
To soft reset your iPhone 13, just follow these steps:
- Press and hold either Volume button and the Side button until the Power off slider appears.
- Drag the slider to power off the phone completely.
- After 30 seconds, turn the iPhone back on by pressing the Side button until the Apple logo appears.
Performing the soft reset or iPhone reboot doesn’t affect any saved information from the internal storage. That said, you won’t lose any important data in the process.
After rebooting, reconnect your iPhone to the internet and retry loading up Twitter when the internet connection has stabilized.
Solution #2: Refresh your internet connection.
As explicated earlier, random internet problems can also make online apps unstable. Say for instance, your iPhone is experiencing slow internet, intermittent connection (Wi-Fi drops), or has no internet connection at all, online apps would be the first to be affected.
To clear out minor internet issues that might have triggered Twitter and other online apps to stop working properly, refresh your iPhone’s internet connection. This can be carried out in many ways.
You can do the typical Wi-Fi turn off and on, disconnect and reconnect to the Wi-Fi network, or perform the Airplane mode tweak to simultaneously restart the phone’s wireless connectivity features including Cellular and Wi-Fi networks.
- To turn Wi-Fi off and on, you can go to your iPhone Settings-> Wi-Fi menu and then toggle the Wi-Fi switch OFF for a few seconds and then turn it back on.
- To disconnect and reconnect from/to the Wi-Fi network, go to Settings-> Wi-Fi menu. Forget the Wi-Fi network that you’re currently connected to and then add it back to join to that network like the first time.
- To do the Airplane mode tweak, go to Settings-> Airplane mode menu then toggle the Airplane mode switch ON and OFF.
- When the Airplane mode switch is turned on, reboot/soft reset your iPhone. After rebooting, return to the Airplane mode settings and then toggle to turn the Airplane mode switch OFF again.
Wait for your iOS device to re-establish wireless connections and reconnect to the Wi-Fi network. Once the internet connection has stabilized, retry launching the Twitter app and see if it’s already working properly this time.
Restoring the network defaults through the reset network settings command is also a potential solution if the problem occurs following an iOS update.
Solution #3: Log out from your Twitter account and log in again.
Some people have managed to resolve the same issue by logging out and back into their Twitter accounts. It’s possible that the current login session has expired or some unexpected error occurs while using a certain account.
To clear this out, try to log out or remove your current account from Twitter with these steps:
- Open the Twitter app from the Home screen then go to Settings and privacy, tap Your account then Account information.
- On the Account menu, tap Log out at the bottom to delete the account from and effectively sign it out of the app.
- After removing the account, close and re-open the Twitter app.
- Tap Sign in and enter your Twitter account credentials. Be sure to enter the correct phone/email and password. To continue signing in, tap Done.
Once you’ve successfully signed back into Twitter, use it as you normally do and see how it works.
If you have registered another Twitter account and it’s still active, you can try logging into your other account instead. Doing so will help you determine whether or not the problem is isolated to an account.
If you cannot login to any of your Twitter accounts, continue to troubleshoot and rule out other software-related factors that might have caused conflicts with the Twitter app on your iPhone.
Solution #4: Update Twitter (if new updates are available).
Keeping apps updated is highly recommended as it likewise keeps them secure. Just like system updates, regular updates pushed by app developers also embed essential patches to clear out any existing bugs that might have caused conflicts and made the app unstable.
If you didn’t enable automatic app updates on your device, then you will need to manually update your apps including Twitter on the App store.
Make sure that your phone is sufficiently charged, has stable internet and enough storage space.
Then, follow these steps to check and install pending app updates manually:
- Long press (touch and hold) the App Store icon from the Home screen.
- Tap Updates from the quick menu options. You’ll be routed to the App Store Update menu.
- Tap the Update button next to Twitter or tap Update All to update all apps at once.
After updating apps, reboot your iPhone. This is necessary to ensure that all recent software changes and security patches are properly implemented in every app you update.
After rebooting, test to see if the crashing issue on Twitter has stopped.
Solution #5: Manually Offload Twitter app on your iPhone.
Some apps that exhibit the same performance symptoms were managed to get fixed by manually offloading them. In iOS devices, there’s an option to offload apps automatically and manually.
Since the problem only occurs on Twitter, manually offloading the app might help fix it.
So here’s what you should do then:
- From the Home screen, tap Settings.
- Tap General.
- Tap iPhone Storage.
- Find and select Twitter from the list of apps.
- On the Twitter app menu, tap Offload app.
- Read the warning message then tap Offload app again to confirm.
After offloading Twitter, it will be removed from your device but all relevant files, app data and documents remain. So the next thing you should do is to download and reinstall Twitter on your iPhone.
- To redownload an offloaded application in iOS 15 devices, simply tap the app icon from the Home screen and wait for the app to finish installing. By then you should be able to use the app normally again.
Triggering the offloading command is also found helpful when dealing with memory-related issues in iOS devices.
Solution #6: Uninstall then reinstall Twitter on your iPhone.
A drastic solution to recurring app problems including random to frequent crashes is to uninstall the problematic app from your device. Doing so will completely delete the app with its data and documents.
Any data containing broken fragments will likewise be cleared out in the process. So the next time you download and reinstall the app, it will work like the first time you have it installed on your phone.
To uninstall Twitter from your iPhone 13, just follow these steps:
- Locate the Twitter app icon from the Home screen and then long press (touch and hold) on it to open the quick menu options.
- Tap Remove app then tap Delete App on the pop-up window to confirm.
- Twitter will then be deleted/uninstalled from your iPhone.
After uninstalling, reboot your iPhone then redownload and install Twitter from the App Store.
Wait for the app to finish installing. Once it’s ready, log into your Twitter account and see how the app works this time.
Is Twitter still not working stable on your iPhone 13?
If none of the given solutions worked and Twitter continues to crash, try to check the date and time settings on your iPhone. Make sure that the date and time information is correct.
Online apps like Twitter usually require correct date and time in order to properly sync with the main server and thereby works as intended.
Also care to check the current status of Twitter servers to make sure that the server is available. Internet-based apps including social media platforms won’t be able to work properly if the server is currently experiencing downtime and technical issues.
You can make use of online platforms like down detector apps or Google search to check the Twitter server status and confirm if Twitter is down.
Should this be found to be due to a server downtime, there’s not much that can be done on your end but to wait until the server is back up and running. By then, Twitter should be working properly again.
Contact Twitter Help Desk
If the problem started from an update and it’s not fixed after performing all applicable solutions, you can escalate it to Twitter support. Doing so will let them know that such a post-update problem occurs and thus be able to carry out necessary actions to look into it and come up with a solution.
And that’s it!
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