The #Apple #iPhone5S is one of the older generation iPhone model, released in September 2013, that is still being used by a lot of people today. It has a solid build quality made that’s made of an Aluminum frame with a 4 inch IPS LCD screen having a resolution of 640 x 1136 pixels protected by Corning Gorilla Glass. At the back you will find the 8MP camera while the front has a 1.2MP selfie camera. Under the hood is an Apple A7 dual core processor which is paired with 1GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Apple iPhone 5S can’t send text messages issue.
How To Fix The Apple iPhone 5S Can’t Send Text Messages Issue
Before doing any of the recommended troubleshooting steps listed below you should first make sure that the phone is running on the latest software version. If an update is available then I suggest that you install it first on your device as this will minimize the possibility of the problem being caused by an outdated software version.
1. Verify that your area has a good network signal
There are certain areas where your carrier will not have any signal. When you are in this area your phone will usually not be able to send or receive any text messages. To verify if this is a coverage related issue you can check if other devices under the same network are also having the same problem in your immediate vicinity.
If you are in an area that is known to have an excellent network coverage but your phone is not getting any signal at all then there’s a possibility that the problem is caused by a network outage. You should contact your carrier to verify if there is an outage and if there is none then proceed with the additional troubleshooting steps listed below.
2. Disable and re-enable iMessage
There are instances when a glitch in the iMessage feature can prevent your phone from sending a text message. If this is what’s causing the problem you will have to toggle the iMessage switch of the phone.
- Go to Settings.
- Tap Messages.
- Disable iMessage.
- Wait for a couple of minutes and enable it back.
Check if the Apple iPhone 5S can’t send text messages issue will occur.
3. Perform a force restart
Sometimes corrupted temporary data stored in the phone can cause this problem. If this is the culprit then a force restart will be able to fix this as it will refresh the phone software. This procedure will also reset the phone connection to the network which usually works in this case.
- Press and hold the Home button.
- While holding the Home button, press and hold the Sleep/Wake button.
- Continue holding both buttons for about 10 seconds until the Apple logo appears.
Check if the Apple iPhone 5S can’t send text messages issue will occur.
4. Check your SIM card
There are cases when the problem can be caused by an issue with the SIM card. If this is a SIM card related problem then you can fix this by turning off the phone and removing the SIM card. Wait for a few minutes before reinserting the SIM card back then turn on the phone. Check if the issue still occurs.
You should also try using a different SIM card in your phone to eliminate the possibility of the problem being caused by a defective SIM card.
Check if the Apple iPhone 5S can’t send text messages issue will occur.
5. Try to reset your phone network settings
There are cases when the problem is caused by an issue with the phone network settings. To fix this it’s best to reset the network settings of your phone.
- Tap Settings.
- Scroll to and touch General
- Scroll to and tap Reset
- Tap Reset Network Settings
- Tap Reset Network Settings.
- Your phone will reboot. When the phone starts the default network settings will be restored.
Check if the Apple iPhone 5S can’t send text messages issue will occur.
6. Perform a factory reset
One last troubleshooting step to consider is a hard reset. This will revert your phone back to its factory condition. Take note that this will erase your phone data so make sure to have a backup copy before proceeding.
- Make sure that the phone is off
- Insert the USB cable then hold the Home button while connecting the phone to a computer with iTunes running.
- On the computer when you are prompted that iTunes has detected the iPhone in recovery mode click on OK.
- Click on Restore iPhone.
- Click on Restore and Update.
- iTunes will begin to restore your iPhone.
If the issue still occurs then this could already be caused by a faulty hardware component. The best thing to do right now is to bring the phone to a service center and have it checked.