If the Spotify app keeps crashing, freezing, or won’t stay open on your iPhone 8, 8 Plus, or X, it’s likely a glitch in the app or the iOS system. Fortunately, there are several quick ways to troubleshoot and fix the issue — no tech expertise required.
Force Quit Spotify and Reopen It
A temporary glitch may cause Spotify to misbehave. Try force quitting the app and launching it again:
- Swipe up from the bottom of the screen and pause to open the App Switcher.
- Find Spotify and swipe it up to close it.
- Wait a few seconds, then open Spotify again.
Restart Your iPhone
If closing the app didn’t work, a restart might clear the system-level hiccup affecting Spotify.
To restart normally:
- Press and hold the Side button until the power slider appears.
- Slide to power off, wait 30 seconds, then hold the Side button again until you see the Apple logo.
To force restart (if frozen):
- Quickly press and release Volume Up.
- Quickly press and release Volume Down.
- Then press and hold the Side button until the Apple logo shows.
Clear All Background Apps
Sometimes background apps can conflict with Spotify. Close them all just to be sure:
- Open the App Switcher.
- Swipe up on each app window to close it.
Then do a quick restart before opening Spotify again.
Update Spotify and iOS
App updates often include bug fixes that solve crashing issues.
To update Spotify:
- Open the App Store.
- Tap your profile in the top right corner.
- Scroll down and update Spotify if it appears in the list.
To check for an iOS update:
- Go to Settings > General > Software Update.
- If an update is available, tap Download and Install.
After updating both, restart your iPhone and test Spotify.
Delete and Reinstall Spotify
If the app is still buggy, reinstalling it gives you a fresh start.
- Press and hold the Spotify icon.
- Tap Remove App > Delete App.
- Open the App Store, search for Spotify, and reinstall it.
After reinstalling, log back into your account and see if it works properly.
Still Not Working? Try This
- Check your internet connection — weak Wi-Fi or cellular signal can cause streaming issues.
- Contact Spotify Support if your account has specific problems.
- If other apps are crashing too, contact Apple Support or visit a Genius Bar to rule out a deeper iOS problem.