Snapchat Keeps Crashing on iPhone 8? Here’s How to Fix It

Trying to send a Snap or check stories but the app keeps crashing on your iPhone 8? You’re not alone—this is a common problem for many users, especially after updates. The good news is, you can usually fix it without too much hassle.

Here’s a full guide to troubleshoot Snapchat crashes on your iPhone and get things running smoothly again.


1. Force Close Snapchat and Relaunch It

Temporary glitches can cause apps like Snapchat to freeze or crash. Restarting the app often clears those bugs.

To force close Snapchat:

  1. Double-press the Home button to open the App Switcher.
  2. Swipe up on the Snapchat app card to close it.
  3. Do the same for other background apps, just to be safe.
  4. Wait a few seconds, then reopen Snapchat.

2. Restart Your iPhone 8 (Soft Reset)

A quick reboot helps clean out temporary memory and fixes minor system errors.

To restart your iPhone 8:

  1. Press and hold the Side (Power) button until “slide to power off” appears.
  2. Drag the slider to turn it off.
  3. Wait 30 seconds, then press the Side button again until the Apple logo shows up.

Frozen screen? Do a force restart:

  • Press and quickly release Volume Up.
  • Press and quickly release Volume Down.
  • Then press and hold the Side button until the Apple logo appears.

3. Refresh Your Wi-Fi Connection

A bad internet connection can also crash Snapchat—especially if you’re trying to upload or view media.

To refresh Wi-Fi:

  1. Go to Settings > Wi-Fi.
  2. Toggle the switch Off, wait a few seconds, then turn it On again.

Or try this:

  • Swipe to open Control Center, tap the Airplane Mode icon to turn it on, wait 10 seconds, then turn it off.

Once reconnected, open Snapchat again to see if it’s working.


4. Update Snapchat (and Other Apps)

Running an outdated app can cause all kinds of problems. Updates often contain bug fixes that solve crashing issues.

To check for updates:

  1. Open the App Store.
  2. Tap your profile icon in the top-right corner.
  3. Scroll down to Available Updates.
  4. Tap Update next to Snapchat, or Update All to install all pending updates.

Restart your phone once updates are installed for good measure.


5. Delete and Reinstall Snapchat

If Snapchat is still crashing, the app may be corrupted. Reinstalling it clears all its files and gives you a clean start.

Here’s how:

  1. Tap and hold the Snapchat icon.
  2. Tap X or Remove App, then confirm deletion.
  3. Restart your iPhone.
  4. Open the App Store, search for Snapchat, and reinstall it.
  5. Log in and check if it now works properly.

Still Not Working? Here’s What Else to Try

  • Reset all settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. This won’t delete your data but will restore system defaults.
  • Check storage: Go to Settings > iPhone Storage. Free up space if you’re running low.
  • Contact Snapchat Support: Report the issue at support.snapchat.com.

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