If you’re new to the iPhone XS Max and not sure how to take out or insert the SIM card, don’t worry—it’s a quick and easy process. Whether you’re switching carriers, replacing a SIM, or troubleshooting connection issues, here’s exactly how to do it without damaging your phone or card.
Before You Start: Power Off Your iPhone
Before removing or inserting the SIM card, always turn your iPhone off. This prevents damage to the SIM card or potential system errors when the phone tries to read the card mid-swap.
How to Remove the SIM Card from iPhone XS Max
- Turn off your iPhone by holding the Side button + Volume button and sliding to power off.
- Locate the SIM tray on the right side of the phone.
- Insert the SIM eject tool (included in the box) into the small pinhole on the tray.
- No tool? A small paperclip works just as well.
- Press gently until the tray pops out.
- Pull the tray out and remove the SIM card.
How to Reinsert the SIM Card Properly
- Place the SIM card on the tray with the gold contacts facing up.
- The angled corner should match the tray.
- Carefully slide the tray back into the phone until it clicks into place.
- Turn your iPhone back on and wait a few seconds for it to detect the SIM.
- You should see signal bars once it connects to the network.
Troubleshooting Tips if SIM Isn’t Detected
- Double-check that the SIM card is seated correctly in the tray.
- Make sure the tray is inserted all the way and sits flush with the frame.
- Try restarting your iPhone after reinserting the SIM.
- Test the SIM card in another phone (if available) to rule out SIM damage.
- If your iPhone still says “No SIM” or “Invalid SIM,” contact your carrier for a replacement.
Swapping SIM cards on the iPhone XS Max is simple, but doing it the right way ensures your phone stays protected and your mobile connection stays reliable.