Netflix Not Working on iPad Air 3? Here’s How to Fix It
Is Netflix crashing, freezing, or not opening at all on your iPad Air 3? Whether it’s stuck on the loading screen or closes the moment you open it, this guide has all the fixes you need to get back to binge-watching.
Here’s how to troubleshoot and fix Netflix when it’s not working properly on your iPad Air 3.
1. Force Close Netflix and Restart Your iPad
Sometimes Netflix just needs a fresh start.
To force close the app:
- Swipe up from the bottom of the screen and pause (or double-press the Home button).
- Swipe up on the Netflix app to close it.
- Do the same for any other background apps.
To restart your iPad:
- Hold the Top (Power) button until the slider appears.
- Drag it to turn off.
- After a few seconds, hold the Top button again until you see the Apple logo.
Open Netflix again and see if it works.
2. Update the Netflix App
Outdated apps can cause crashes, especially after an iOS update.
To update Netflix:
- Open the App Store.
- Tap your profile icon in the top right.
- Scroll to see if Netflix is listed under Pending Updates.
- Tap Update next to Netflix — or Update All if multiple apps are listed.
Once updated, launch Netflix and test it.
3. Delete and Reinstall Netflix
If the app is corrupted, reinstalling it is often the fastest fix.
To uninstall Netflix:
- Tap and hold the Netflix icon until it jiggles.
- Tap the X and confirm Delete.
Or via Settings:
- Go to Settings > General > iPad Storage.
- Tap Netflix.
- Tap Delete App.
To reinstall Netflix:
- Go to the App Store.
- Search for Netflix.
- Tap the download icon or GET to reinstall it.
- Open the app and sign in.
4. Update iOS
Bugs in outdated iOS versions can affect how apps behave.
To update your iPad Air 3:
- Go to Settings > General > Software Update.
- Tap Download and Install if an update is available.
Once installed, restart your iPad and try Netflix again.
5. Check for Restrictions
If app restrictions are on, they might be blocking Netflix from working.
To disable or adjust them:
- Go to Settings > Screen Time > Content & Privacy Restrictions.
- Enter your Screen Time passcode if prompted.
- Tap Allowed Apps and make sure Netflix is not restricted.
Alternatively, you can disable restrictions completely from that menu.
6. Reset Network Settings
If Netflix is having trouble connecting, it could be a network config issue.
To reset network settings:
- Go to Settings > General > Transfer or Reset iPad.
- Tap Reset > Reset Network Settings.
- Enter your passcode and confirm.
Reconnect to your Wi-Fi and try streaming again.
7. Reset All Settings (No Data Loss)
If nothing else works, reset all system settings.
Here’s how:
- Go to Settings > General > Transfer or Reset iPad.
- Tap Reset > Reset All Settings.
- Enter your passcode and confirm.
This won’t erase your data, but will reset things like Wi-Fi passwords and preferences.
Still Not Working? Check the Netflix Server
- Open Safari and go to www.netflix.com.
- Log in and try streaming from the browser.
If it works there but not in the app, the app is the issue. If neither works, Netflix might be down — check sites like Downdetector or wait it out.
Contact Netflix Support
If you’ve tried everything and Netflix is still crashing, reach out to Netflix Support directly or try reinstalling one more time after an iOS update.