Having trouble getting Netflix app not working on iPad? You try to watch your favorite show, but the app is frozen or won’t load content. Don’t worry – there are several easy fixes you can try to get Netflix working again.
1. Conduct a Quick iPad Restart
Often a simple restart will clear up minor software glitches that are preventing Netflix from working properly. To restart your iPad, hold down the Power button until you see the “Slide to Power Off” prompt. Swipe to power off your iPad, wait 30 seconds, then press the Power button again to turn your iPad back on. Once it has restarted, open Netflix again and see if that fixed the issue.
2. Force Quit and Reopen the Netflix App
If the Netflix app is frozen or not responding, force quitting it can get things working smoothly again. To force quit an app on iPad, double click the Home button to open the app switcher. Swipe up on the Netflix preview to force quit the app. After about 15 seconds, tap the Netflix app icon to relaunch it.
3. Check Your Internet Connection
Since Netflix relies on an internet connection to stream content, weak Wi-Fi is often the culprit when the app isn’t working right. Go to Settings > Wi-Fi and turn the Wi-Fi off and then on again. This will refresh the connection. If that doesn’t help, forget the network and reconnect to it by tapping the blue “i” and Forget this Network.
4. Update to the Latest Netflix version
Outdated apps and operating systems are prone to bugs and glitches. Make sure you are running the latest versions of Netflix for the best performance. Check the App Store for app updates. Installing pending updates can often resolve app issues.
5. Sign Out and Back In to Netflix
Sometimes your account can become corrupted, preventing Netflix from working. Sign out of the Netflix app by going to your Account and tapping Sign Out. After signing back in with your username and password, Netflix will work again without issues.
6. Delete and Reinstall the Netflix App
If your Netflix app has become corrupted, deleting and reinstalling it is an easy fix. Just tap and hold the Netflix icon until the icons jiggle, then tap delete app. Open the App Store, search for Netflix, and tap Get to reinstall a fresh copy. Logging back in should resolve any software glitches.
7. Check if Netflix Has Service Issues
It’s possible the problem lies with Netflix’s servers if you are unable to get the app working on any device. Visit the Netflix Help Center and check if they have reported any known service outages or disruptions for your area. If so, you’ll just need to wait for Netflix engineers to resolve the problem.
8. Reset Your iPad’s Network Settings
Resetting your network settings can help if you think the problem may be related to connectivity issues, Wi-Fi problems, or improper network configurations. Go to Settings > General > Reset and tap Reset Network Settings. This will erase all network settings so you’ll need to reconnect to Wi-Fi.
9. Update Your iPad to the Latest Version of iOS
Having the latest iPadOS installed ensures compatibility with apps like Netflix and eliminates bugs that cause technical issues. Go to Settings > General > Software Update to check for iOS updates. If one is available, connect to Wi-Fi and tap Download and Install. Allow your iPad to complete the system update.
10. Contact Netflix Customer Support to fix Netflix app not working on ipad
If you still can’t get Netflix to work after trying these troubleshooting tips, reach out to Netflix’s customer service for additional support. They can help diagnose the issue and provide specialized troubleshooting for your account. You can contact them by phone or chat.
Following these 10 troubleshooting steps should get Netflix up and running again on your iPad. A simple restart or reinstall is often all you need to get Netflix working so you can keep binge watching your favorite shows. Be sure to keep the app updated and check for iOS updates too to prevent issues accessing Netflix.