Updating your iOS device using iTunes is usually a smooth process. Sometimes though you might experience some issues wherein errors can occur. These errors are usually caused by iTunes not detecting the phone or iTunes can’t connect to the Apple servers. When this happens the steps that you should perform are listed below.
How To Fix iTunes Update Error
- Make sure you have the latest version of iTunes installed in your computer.
- Make sure that your computer is running on the latest software updates.
- Try connecting your phone to a different USB port in your computer ( make sure not to use a USB hub).
- Restart your phone and your computer.
- Try to temporarily disable your computer security software system.
- Try using a different USB cord to connect your phone to the computer.
- Try using a different computer.
If you get an error 53
- Quit iTunes.
- If your iOS device is plugged into your computer, unplug it.
- Make sure that your device has the latest version of iTunes.
- Connect your iOS device to your computer with a USB cable.
- Open iTunes and select your device.
- When you see the option in iTunes to Restore or Update, click Update. iTunes will try to reinstall iOS and restore your device without erasing your data.1
- If you can’t get past the Apple logo screen, force restart your iOS device. When you see the option to Restore or Update, click Restore.
- When you see your iOS device’s Hello screen, follow the onscreen steps to set up your device.
- If Touch ID on your device didn’t work before you saw error 53, the feature still won’t work after you update or restore your device. Contact Apple Support to ask about service options for Touch ID.
If get an error 9, 4005, 4013, or 4014
- Install the latest version of iTunes.
- Force your device to restart
- Check for updates to your Mac or PC. If you restart your computer for an update, check for updates again after you restart.
- Connect your device to your computer using a USB cable. Try to restore your device using another USB cable if the previous cable does not work.
- Try to restore your device on another computer.
- When iTunes asks you to update or restore, click Update (not Restore) to reinstall iOS and keep your personal data.
If you get an error 2, 4, 6, or 1611
- Make sure that the date, time, and time zone are set correctly on your computer.
- Log in using an administrator account, not a guest account.
- Make sure that you have the latest version of iTunes.
- Update macOS or Windows.
- Update your security software.
Engage with us
If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.