Is your iPhone XS constantly dropping WiFi or disconnecting for no reason? You’re not alone—and in most cases, the cause is a simple software or network glitch that can be fixed without a trip to Apple Support.
Here’s a complete guide to troubleshooting an iPhone XS that keeps losing WiFi connection:
🔄 1. Toggle WiFi or Airplane Mode
A quick refresh can often fix minor signal issues.
- Go to Settings > Wi-Fi, turn Wi-Fi off, wait a few seconds, then turn it on again.
- Or swipe down to access Control Center, tap Airplane Mode, wait 10 seconds, and tap it again.
🔌 2. Restart Your Router and iPhone
If the issue happens on all devices, your router may be to blame.
To restart your router:
- Unplug it from power for at least 30 seconds
- Plug it back in and wait for lights to stabilize
To restart your iPhone XS:
- Press and hold the Side button + Volume Up/Down
- Drag the slider to power off
- After 30 seconds, press the Side button to turn it back on
🔁 3. Forget the WiFi Network and Reconnect
If your WiFi profile is corrupted, reconnecting might fix it.
- Go to Settings > Wi-Fi
- Tap the “i” icon next to your network
- Tap Forget This Network, then reconnect and enter the password
🌐 4. Reset Network Settings
This clears WiFi, cellular, and VPN settings—without deleting your data.
- Go to Settings > General > Transfer or Reset iPhone > Reset
- Tap Reset Network Settings
- Enter your passcode and confirm
Your phone will restart. Reconnect to WiFi and test the connection.
⚙️ 5. Reset All Settings
If WiFi problems started after a recent settings tweak or update:
- Go to Settings > General > Transfer or Reset iPhone > Reset
- Tap Reset All Settings
- This will reset preferences (like wallpaper, ringtones) but won’t erase your data
Reconnect to your WiFi afterward and check for improvements.
🧼 6. Restore iPhone to Factory Settings
If nothing else works, start fresh—but back up your data first.
- Go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings
- Follow the onscreen instructions to reset
- Set up your iPhone as new and test WiFi before restoring a backup
🛜 Still Dropping WiFi?
Here are a few more things to try:
- Update your router firmware (check your router’s admin settings)
- Change your WiFi channel if you’re in a crowded area
- Make sure WiFi Assist is turned off:
- Go to Settings > Cellular > WiFi Assist, and toggle it off