iPhone X Not Receiving Calls After iOS 13.2 Update? Here’s How to Fix It

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If your iPhone X suddenly stopped receiving phone calls after updating to iOS 13.2, you’re not alone. Several users have run into the same problem — and it’s often tied to post-update bugs, signal glitches, or messed-up settings. Here’s a quick guide to help you troubleshoot and get your call functionality working again.

1. Soft Reset Your iPhone

A simple reboot clears out temporary glitches.

  1. Press and hold the Side button and either Volume button.
  2. When the power slider appears, drag it to turn off your iPhone.
  3. After 30 seconds, hold the Side button until you see the Apple logo.

Test if you can receive calls again. If not, keep going.

2. Turn Airplane Mode On and Off

Refreshing your phone’s network connections can help resolve signal-related bugs.

  1. Go to Settings > Airplane Mode.
  2. Turn it ON.
  3. While it’s on, restart your iPhone.
  4. After rebooting, go back to Settings > Airplane Mode and turn it OFF.

Let your phone reconnect to the network, then try a test call.

3. Check for Carrier Settings Update

Your carrier might have pushed a silent update to fix network compatibility.

  1. Open Settings > General > About.
  2. Wait a few seconds — if an update is available, you’ll get a prompt.
  3. Tap Update if prompted.

Restart your phone once the update is done.

4. Check Do Not Disturb and Call Forwarding Settings

Do Not Disturb might be blocking incoming calls.

  • Go to Settings > Do Not Disturb and make sure it’s turned OFF.

Call Forwarding could also be redirecting your calls.

  • Go to Settings > Phone > Call Forwarding.
  • If it’s ON, turn it OFF.

After making changes, restart your phone again for good measure.

5. Reset Network Settings

This clears out Wi-Fi, Bluetooth, and cellular settings that may have gotten corrupted.

  1. Go to Settings > General > Transfer or Reset iPhone.
  2. Tap Reset > Reset Network Settings.
  3. Enter your passcode and confirm.

Your iPhone will reboot and reset all network configurations. Reconnect to your carrier and check if calls are coming through.

6. Remove and Reinsert the SIM Card

A misaligned or dirty SIM can mess with call services.

  1. Turn off your iPhone.
  2. Use a SIM ejector tool to remove the SIM tray.
  3. Take out the SIM card, wipe it gently with a clean cloth.
  4. Reinsert the SIM card properly and push the tray back in.
  5. Power your iPhone back on and wait for it to reconnect to the network.

Try a test call afterward.

Still Not Receiving Calls?

If none of the fixes above worked:

  • Contact your carrier to confirm there’s no local outage or issue with your account.
  • Reach out to Apple Support for further help — especially if you think it’s a software bug from iOS 13.2.
  • If urgent, consider backing up and restoring your iPhone, or visiting the nearest Apple Store.

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