How to fix your iPhone SE that gets stuck on the Apple logo or infinite bootloops after iOS 11.3 update (easy steps)

Among the iOS problems that are considered complex are stuck problems like when an iOS device like your iPhone suddenly crashes and gets stuck on the Apple logo, black screen, red screen, white screen, of infinite boot loops. Often times, these problems are triggered by more intricate bugs and glitches that inflicted some troubles on the operating system or iOS. Faulty updates or software bugs, rogue apps, and corrupted data are most likely the main culprits.

iPhone stuck on Apple logo?

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For these problems to be fixed, a more advanced solution is likewise needed. Highlighted below are some of the recommended solutions you can try on, whenever you need to deal with an issue in which your iPhone suddenly gets stuck on the Apple logo or infinite bootloops. And to make it more specific, we’ll use iPhone SE as the main subject or device to fix. Read on to find out what to do if your iPhone SE is stuck on the Apple logo or infinite boot loops after installing the latest iOS update version 11.3.1. Now, before we proceed with our troubleshooting, if you have other concerns with your new iPhone SE, drop by our troubleshooting page for we have already published some guides and tutorials. You may also contact us by completing our iPhone issues questionnaire. This is a free consultation servicer we offer and all we need is information about the problem. So please give us that so that we can help you better. 

First solution: Force your iPhone to restart.

If something goes wrong and your phone stops working as intended, the first thing and possible solution to try on is a device restart or soft reset. There are two ways to get this done depending on what state your device is in. If the issue occurs but your device is still able to respond to touches, then you can carry out the usual restart. But if your device gets frozen, you will need to perform a force restart instead. It works the same as the soft reset but done using the hardware keys. Here’s how:
  1. Press and hold the Power and Home buttons simultaneously for 10-20 seconds.
  2. Release both buttons when the Apple logo appears.
This is a simulated battery pull process that is primarily used to unfreeze a frozen phone and also in fixing stuck issues including black screen, white screen, Apple logo or bootloops. All these are done without deleting any of your data stored on the internal memory of your device.

Second solution: Restore or reset your iPhone settings to factory defaults in iTunes.

Stuck problems including infinite boot loops usually denote serious trouble. More often than not, these occur due to major system errors inflicted by some tough bugs either from an app or iOS itself. These are the types of problems that typically require more advanced solutions. That said, you can try performing an iOS restore or system reset through iTunes with these steps:
  1. Open iTunes on your computer to get started.
  2. Connect your iPhone to your computer using the supplied a USB data cable or Lightning cable.
  3. Select your iPhone when it appears in iTunes. If you don’t see your iPhone in iTunes, unplug any USB accessories from your computer then restart your computer and reconnect your iPhone. Or if you have extra Lightning cables, try to replace the one you’re using.
  4. Click the option to Restore Backup in iTunes.
  5. Locate the backup file to restore from.
  6. Click Restore and wait for it to finish.
Wait for your iPhone to restart and when it’s done, you’ll know if it fixes the problem or not.

Third solution: Restore your iPhone in recovery mode.

If the standard iOS restore or reset failed to fix the error and your iPhone remains stuck on the Apple logo or infinite boot loops, then it’s time to move on to a tougher solution which is an iOS restore in recovery mode. You will also need to use iTunes on your computer to get this done. And here’s how you do it:
  1. Connect your iPhone to your computer using the supplied USB connector or Lightning cable.
  2. Open iTunes on your computer. Make sure you are using the latest version of iTunes software.
While your iPhone is connected, perform a force restart with these steps:
  1. Press and hold the Power button and Home button simultaneously until you see the Connect to iTunes screen. Do not release the buttons when you see the Apple logo because you will need to enter recovery mode first.
  2. You will then be prompted with the option to Restore or Update. To update your iPhone to the latest iOS version available, tap Update. Otherwise, select the option to Restore.
  3. Wait as iTunes attempts to reinstall iOS without erasing your data, and then download the software for your device. If the download takes more than 15 minutes, your phone will exit recovery mode. If this happens, let the download finish and then put your phone in recovery mode again using the same procedure.
  4. When the Update or Restore completes, set up your iPhone.

Fourth solution: Restore your iPhone in DFU mode.

Your last option to fix the problem, if it persists after performing prior iOS restore procedures is a DFU mode restore. It’s the most in-depth type of system restore you can do on your iPhone. It works by putting your iPhone into the Device Firmware Update or DFU mode and then allows you to manage iOS without activating the bootloader or iOS. Here’s how a DFU mode restore is done your iPhone SE:
  1. Connect your iPhone to your computer using the supplied Lightning cable or USB connector.
  2. Press and hold the Power button and Home button simultaneously for about 10 seconds.
  3. Release the Power button but keep holding the Home button for 10 additional seconds.
  4. If your screen remains black after that, it means you’ve entered DFU mode already. But if you see any logo on the display, it means you haven’t entered DFU mode and that you will have to start all over.
  5. While in DFU mode, you should see a message saying that iTunes has detected an iPhone in recovery mode… At this point, you can proceed with iOS restore through iTunes.
Note that entering DFU mode requires timing so if you don’t get in there on your first attempt, then don’t be afraid to give it another try.

Seek more help

Report the problem to your carrier or Apple Support so they can make further assessments and once it’s confirmed, they can have it included among the next priority issues to fix in the next iOS update version. However, this could denote a need for you to wait until the next update is rolled out. In that case, don’t forget to ask for other options or temporarily resolutions.

Connect with us

Visit our troubleshooting page to view more solutions to other iPhone problems we have addressed in our prior posts. If you wish to reach our iOS support team for further assistance, then you may do so by filling up this form with all the required information. Be sure to provide us with the significant details of the issue that you need help with so we would be able to give you the best possible solutions and recommendations to try on. Posts you may also like to check out: