In this post, we will show you what to do if your iPhone not showing up on Windows 10 computer if connected through the lightning cable.
Some users reported that their iPhone not showing up when they connected it to their Windows 10 PC. Normally, you will be prompted once the iPhone is connected to the computer, however, there are times when issues occur. That’s what we need to address in this post, so if you’re one of the users with this kind problem, continue reading.
Connect to a different USB port
The first thing you have to do if your Windows 10 PC cannot detect your iPhone is to connect the latter to a different USB port. It is possible that the port you first connected your device to is defective. Most of the time, this will fix minor connection issues between a computer and a smartphone.
Restart your iPhone and PC
If the first solution fails, then you should take a little time restarting both your PC and your iPhone.
On your computer, save all your works and then reboot it properly. But on your iPhone, do the forced restart.
- Quickly press and release the Volume Up button and then the Volume Down button.
- Immediately after that, press and hold the Power key for 10 seconds. This will trigger your device to shut down and power back up.
- When the Apple logo shows, release the power key and wait until your iPhone has finished rebooting.
Once the reboot is finished for both devices, try to see if your iPhone is now showing up when connected to your Win 10 PC.
Make sure the lightning cable isn’t broken
After doing the first two solutions and your iPhone is still not showing up on Windows 10, then it’s time that you checked the lighting cable you’re using. It can be broken that’s why it’s not bridging your devices properly. Better yet, if you have a different set of chargers or cable, try using it and see if that fixes the problem.
If you only have one lightning cable, then do a physical inspection from one end to another. Just make sure it’s not broken or something, because if it is, then you will have to buy a new charging kit for your iPhone so that it will be detected by your computer.
Check connectors and charging port
Aside from checking the lightning cable, you also have to check the charging port of your iPhone just to make sure that there’s nothing that obstructs the current. Any kind of debris or lint that goes into the charging port may hinder the electric current from flowing from the charger to the circuit board inside your iPhone.
If you see anything that doesn’t belong remove it. You may use a pair of tweezers to do so. Also, make sure the charging port is dry because if it has moisture in it, then that could be the reason why your iPhone can’t be detected by your Windows 10 PC.
Reinstall iTunes
After making sure that the problem isn’t with the USB port or the cable and yet your iPhone is still not showing up when you connect it to your Windows 10 PC, then it’s probably a driver-related problem. That said, the next thing you have to do is to reinstall iTunes as it comes with all necessary drivers for your Apple device.
To be able to do so, uninstall it from your PC and then download a fresh copy from Apple’s website. Then install it before connecting your iPhone to your computer again.
This problem can be very annoying and frustrating but as long as the USB port on your PC as well as the lightning cable you’re using are not damaged, you should be able to fix it.
I hope that we’ve been able to help you one way or the other.
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