How to fix an iPhone 8 that keeps losing signal? [Troubleshooting Guide]

Having an unstable or intermittent signal on your iPhone can be very frustrating. You could miss important calls or fail to reply to urgent messages from important senders. The thing is, network problems are inevitable. Hence you’ve got no choice but to deal with them when they strike. This post highlights some helpful solutions and applicable workarounds to deal with network issues on the iPhone 8, particularly on signal loss or signal drops. Read on for more information.

Network problems like signal drops or intermittent service are attributed to many factors including network outages, inactive account status, incorrect network settings, SIM card problems, software glitches, faulty SIM card, and hardware damage. When troubleshooting, be sure to check on each of these factors as you will likely to find solution by doing so. But before you begin to troubleshoot, check and ensure that there are no outages transpiring in your place. Outages normally disrupt network services. Another thing that you should check is your account status. Make sure your account is in good standing and that all your services are active. Once you have these things verified and yet the problem persists, then it’s time to troubleshoot your iPhone 8. To give you more inputs, I have mapped out some possible solutions for you to try on.

First solution: Reboot your iPhone 8.

Signal issues can occur due to minor software glitches that randomly occur on any device including your new iPhone. And the simplest yet most effective remedy you can try on is a soft reset or device restart. Aside from rectifying minor errors, a soft reset also clears up some space of your iPhone’s internal storage. For starters, here’s how it’s done:

  1. Press the Power button for a few seconds until the Slide to Power Off menu appears.
  2. Drag the slider to power off your device completely.
  3. Wait for about 30 seconds and then press the Power button again for about 10 seconds.
  4. Release the Power button when the Apple logo appears.

Wait until your iPhone boots up completely and see if that results to a better and stable signal.

Second solution: Remove and reinstall SIM card on your iPhone 8.

Sometimes, your device couldn’t get to establish a stable connection to the network simply because of a bad SIM card. The same thing can happen if the SIM card is dislodged or improperly installed. To rule this out from the probable causes, removing and reinstalling the SIM card on your iPhone 8 can help. Here’s how it’s properly done:

  1. Get the SIM eject pin or small paper clip ready.
  2. Power off your iPhone completely.
  3. Locate the SIM tray on the right side of the phone.
  4. Insert the pin into the small hole and push it gently until the SIM tray pops out.
  5. Remove the SIM card from the tray.
  6. Check the SIM card and the SIM tray for any visible sign of damage like scratches or dents.
    • If there’s none, place the SIM card back into the tray with the gold contacts faced down. Make sure that notched corner aligns.
    • If you see any sign of damage to the SIM card or SIM card tray, contact your carrier for official recommendations.

After you reinstall the SIM card and the SIM card tray, turn on your iPhone 8 and see if that fixes the problem.

Third solution: Reset network settings on your iPhone 8.

Another possible reason as to why you may be encountering network problems including signal drops is an incorrect network settings configuration on your iPhone. Sometimes, the selected network option is actually not the right one. Unless you know which from the many options should be corrected, identifying the error is a bit of a challenge. This is where a network settings reset plays its role. All your current network settings and configurations including your Wi-Fi passwords will be erased in the process as they will be restored to defaults. That said, take note of this information before you proceed with the network reset.

To reset network settings on your iPhone 8, head over to Settings-> General-> Reset-> Reset Network Settings menu. If prompted, enter the passcode for your device then confirm network settings reset.

Your iPhone automatically reboots when the reset is finished. Wait until your iPhone boots up completely then see if that fixes the problem.

Fourth solution: Update to the latest iOS version.

Installing the latest iOS version for your iPhone can likewise be a potential solution especially if the problem is triggered by software bugs or system glitches. Aside from the new features and enhanced functions, software updates also entrenched bug fixes to address existing bugs transpiring in various iPhone variants including the new iPhones.

To check for software update on your iPhone 8, head over to Settings-> General-> Software Update.

An update notification will show up if a software update is available. Before you download and install the update file, back up your critical data and personal information for safekeeping.

Fifth solution: Reset or restore iOS.

Problems like this may also be attributed to a complex error in the iPhone system like when a faulty software update or app is installed. Should this be the case, you can consider a full system reset or iOS restore as potential remedies. But it’s also worth to note that these methods result to data loss, which means that all your critical data, customized settings and personal information will be wiped out in the process. If ever you wish to proceed with these procedures, be sure to back up your iPhone data beforehand. Once you’re all set, you may then proceed with a factory reset through the settings menu.

To do so, head over to Settings-> General-> Reset-> Erase All Content and Settings. Then follow the rest of the onscreen prompts to complete the factory reset.

Alternatively, you may attempt to restore your iPhone 8 using iTunes on a computer. If you would prefer it this way, be sure to use the latest version of iTunes software to avoid system conflicts or errors in the process. A comprehensive walkthrough on how to restore an iPhone 8 in iTunes is available on our Tutorials section so feel free to visit the page if ever you need further assistance in the process.

Seek More Help

Contact your carrier or Apple Support for further assistance and other options if none of the given solutions is able to fix signal drop issue on your iPhone 8. Otherwise, take your device to an authorized service center and have it checked by a technician for proper hardware assessment. If you’re iPhone is still under warranty, don’t forget to avail for warranty either for service or replacement.

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