How to Fix iPhone 8 Plus Screen Black After Drop and Other Common Problems

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The iPhone 8 Plus is a powerful device built with glass and aluminum, but accidents happen. Even with the best cases and screen protectors, drops or system glitches can cause serious issues. If your iPhone 8 Plus screen went black after a fall, won’t turn on, or has Bluetooth problems, here’s exactly how to troubleshoot and what you can do next.

iPhone 8 Plus Screen Black After Drop

Problem:
After dropping the iPhone 8 Plus while skateboarding (even with an Otterbox case and screen protector), the screen stays black. The phone still receives calls and notifications, but Siri and the display don’t work.

Solution:
Unfortunately, it sounds like the display assembly or internal connectors were damaged by the impact. Protective cases help but can’t guarantee protection from all types of falls.

Here’s what you should do:

  • Hard Reset the phone again (just to double-check):
    • Quickly press and release Volume Up, then Volume Down, then hold the Side button until you see the Apple logo.
      If nothing changes:
  • Visit an Apple Store or authorized repair center immediately.
    There’s likely a hardware failure (either the display itself or internal components related to power/display).

Since your phone is still receiving calls and sounds, it’s almost definitely a screen-related hardware issue — not a full motherboard failure.

iPhone 8 Plus Not Connecting to Sony Bluetooth Speaker

Problem:
The iPhone 8 Plus connects fine to a Micro Cube speaker but won’t connect to a Sony Bluetooth speaker.

Solution:
Try these steps:

  1. Reset the Sony speaker’s Bluetooth settings:
    • Press and hold the Bluetooth button on the speaker for about 10 seconds until the LED flashes.
  2. Forget the old device pairing:
    • On your iPhone, go to Settings → Bluetooth.
    • Tap the “i” next to your Sony speaker (if it shows up) and select Forget This Device.
  3. Pair again:
    • Put the Sony speaker back into pairing mode.
    • Search for it under Bluetooth settings on your iPhone and reconnect.

If the speaker was previously paired to another device, that connection might still be active, blocking new pairings.

iPhone 8 Plus Will Not Turn On

Problem:
The iPhone 8 Plus shows a black screen and won’t turn on, even though it had a full charge beforehand.

Solution:

  1. Force restart your iPhone:
    • Quickly press and release Volume Up.
    • Quickly press and release Volume Down.
    • Press and hold the Side button until you see the Apple logo.
  2. If the screen stays black, connect your iPhone to a charger:
    • Use the original charging cable and adapter.
    • Let it charge for at least 20 minutes.
  3. Try a different cable and charger if you don’t see any charging response.

If the phone still doesn’t power on after all this, visit an Apple Store or authorized service center. You could be dealing with a hardware failure like a damaged battery, screen, or internal board issue.

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