How to fix an iPhone 8 Plus no internet access after iOS 13 update

Having trouble connecting to the Internet on your iPhone 8 Plus after updating to iOS 13? If that is so, then you’re likely dealing with the iOS 13 Wi-Fi bug. Find out how to fix your iPhone 8 Plus that has no internet access on iOS 13.

Wi-Fi is one of the iPhone features that receive a major overhaul from the new iOS 13 platform. In fact, iOS 13 devices will now have shortcut controls to manage Wi-Fi connections straight from the Control Center. This allows you to set up a wireless network and then connect to your preferred Wi-Fi network through the Control Center. Indeed it’s helpful given that you no longer have to access several menu options to manage and change Wi-Fi settings when needed. Nonetheless, not all iPhone owners end up having a flawless Wi-Fi system transition. In fact some owners of the iPhone 8 Plus handset suddenly faced a no internet access dilemma after updating to iOS 13. Find out why this happens and how to deal with no internet access on iOS 13 problem on your iPhone 8 Plus.

Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar to yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our iPhone issues questionnaire.


Troubleshooting a problem on iPhone 8 Plus iOS 13 no internet access

When your iPhone lost internet connection, it means that something went wrong with its connection from the Internet source, which is either a modem or wireless router. Often times, random firmware crashes on the network equipment are the underlying cause. When this happens, all connected devices will experience similar symptoms. But since the problem has instigated from the iOS 13 installation and assuming that only your iPhone 8 Plus is affected, chances are that a faulty update, like an  iOS 13 network bug is to blame. Should this be just a minor post-update problem, carrying out the following procedures will likely be able to fix it. Start whenever you’re all set to troubleshoot your iPhone 8 Plus that has no internet access after the iOS 13 update installation.

Before ruling out iOS factors that might have ruined your iPhone’s internet connection, clear out minor firmware crashes on your network device. To do so, follow these steps to power cycle your network device.  

  1. Turn off the modem/wireless router as you normally do.
  2. While it’s powered off, unplug its AC adapter from the power source and keep it unplugged for about 30 seconds to 1 minute.
  3. After the elapsed time, plug it back in then turn back on.

The above procedures are only applicable if you can access the network device (wireless router/modem) right now. If your internet setup makes it impossible for you to power cycle your network equipment, then you can ask more help from your Internet administrator.

If power-cycling the modem or wireless router doesn’t do any good and your iPhone still got no internet connection, then try these next lined up solutions to eliminate software-related factors.

First solution: Soft reset your iPhone 8 Plus that has no Internet access.

Major system updates can trigger occurrence of various symptoms on the receiving device. And being unable to connect to the Internet is among them. Usually, minor post-update flaws are just transpiring shortly and will likely be gone as soon as all apps and services have settled down after the system transition. For post-update symptoms that don’t disappear on their own, performing a soft reset or restarting the phone is usually needed. Thus if you haven’t already, follow these steps to soft reset your iPhone 8 Plus:

  1. Press and hold the Top or Side button until the Power off slider appears.
  2. Drag the slider to the right to turn your phone off.
  3. After 30 seconds, press and hold the Top or Side button again until the Apple logo appears.

Your phone will then boot up to the Home screen. Retry connecting to your Wi-Fi network and open a browser to test and see if the Internet connection has resumed. If you’re using Safari as your main browser and your iPhone 8 Plus iOS 13 has no internet access, try using other browser apps like Chrome. Doing so will help you determine whether or not the problem is isolated to the browser you’re using.

Second solution: Restart Wi-Fi on your iPhone.

The phone’s wireless functions can also go rogue after a major platform transition. If this is what’s causing your iPhone to lose internet connection after updating to iOS 13, then restarting its Wi-Fi feature can help. Just follow these steps to disable and re-enable Wi-Fi in the new iOS 13 interface:

  1. Pull up the Control Center from any screen of your iphone x, by swiping down from the top-right of the display Be sure to position your finger at the upper-rightmost corner of the screen to show the right of the notch then pull down to open the Control Center.
  2. Then long press on the four icon menu that comprises of Wi-Fi and Bluetooth. 
  3. Long press on the Wi-Fi control/icon to disable or turn Wi-Fi off.
  4. After a few seconds, press and hold the Wi-Fi icon again to turn Wi-Fi back on.

Wait for your device to reconnect to Wi-Fi and once it’s connected, open the browser app to test your internet connection. 

ALSO READ: How to fix an iPad Air 3 that has weak Wi-Fi signal, poor Wi-Fi reception


Third solution: Turn Airplane Mode on and off.

Performing the Airplane Mode trick can also help solve the problem of no internet access if minor glitches on the phone’s Wi-Fi system were triggered by the recent iOS implementation. Just follow these steps if you wish to give it a shot:

  1. Tap to open Settings app from the Home screen.
  2. Scroll to and tap on the Airplane Mode menu. 
  3. Tap the Airplane mode switch to turn it on. Doing so will disable your iPhone’s wireless radios as well as its Wi-Fi features.
  4. Perform a soft reset or reboot your iPhone while Airplane Mode is enabled.
  5. Once the phone is finished booting up, go back to Settings-> Airplane mode then toggle the switch to turn the feature off.

This method is equivalent to a simultaneous restart on your phone’s wireless connections including Wi-Fi. Any associated errors are likewise dumped in the process.

After disabling Airplane mode, enable Wi-Fi to reconnect to the Internet. Browse through various websites using your preferred browser app and then see if all sites are loading up successfully.

Fourth solution: Forget all saved Wi-Fi networks from your iPhone.

Wi-Fi networks that have been corrupted from the recent iOS update will no longer work unless they’re deleted and re-created from scratch. If this is what happened to your Wi-Fi network after installing iOS 13 on your iPhone 8 Plus, follow these steps to delete/forget the network and then add it back:

  1. From your Home screen, navigate to Settings-> Wi-Fi menu.
  2. Make sure that the Wi-Fi switch is turned on.
  3. Scroll down and select your Wi-Fi network.
  4. Tap the information (i) icon next to the name of your Wi-Fi network (SSID).
  5. Then select the option to Forget this Network.
  6. If prompted, enter your passcode to continue.
  7. Finally, tap the option to confirm that you want to forget the Wi-Fi network. The Wi-Fi network will then be removed from your device.

Reboot your iPhone after deleting all saved Wi-Fi networks and then head back to Settings-> Wi-Fi menu to set up your Wi-Fi network and connect. Be sure to enter the correct Wi-Fi network password to ensure connection is successful. 

You can also set up and connect to your preferred Wi-Fi network directly from the Control Center. Just launch the Control Center and enable Wi-Fi using the given procedures above.

Fifth solution: Reset network settings on your iPhone 8 Plus.

Performing resets is often needed to eliminate erratic settings that caused conflicts to the network system and eventually results in getting no internet access on your iPhone after the iOS 13 update installation. This reset won’t affect any saved data on the internal memory, hence doesn’t require back up creation. Just follow these steps if you wish to proceed:

  1. From the Home screen, tap Settings.
  2. Scroll to and tap General.
  3. Tap on Reset
  4. Select the option to Reset network settings.
  5. Enter your passcode if prompted.
  6. Tap to confirm that you want to reset network settings on your iPhone.

All your current network settings, saved Wi-Fi and Bluetooth connections will be deleted afterwards. To get back online, you need to set up your Wi-Fi network and connect to it like the first time.

ALSO READ: How to fix an iPhone 5 that keeps losing Wi-Fi signal


Sixth solution: Erase your iPhone and restore default settings (factory reset).

The recent iOS update might have inflicted major system flaws and completely ruined your phone’s wireless functions. The error is likely very complex that your iPhone 8 Plus still has no internet access after performing the previous solutions. If you wish to troubleshoot further and factory reset your iPhone, back up all your important data to iCloud and then follow these steps to start erasing your iPhone and restoring its factory default settings:

  1. Tap Settings from your Home screen.
  2. Select General.
  3. Scroll down and tap on Reset.
  4. Select the option to Erase all content and settings.
  5. If prompted, enter your passcode to proceed.
  6. Confirm that you want to factory reset your iPhone.

After the reset, your iPhone reboots on its own and then loads up the factory default settings. To use your device again, use the start-up wizard to set it up as new. Use automatic settings to configure your Wi-Fi internet connection and see if the problem is fixed.

Last resort: Restore your iPhone in recovery mode through  iTunes.

When it comes to bricked iPhone, performing a recovery mode is often used as a last resort. This will put your device in a recovery state and allows iTunes to repair damaged system components that might have ruined the phone’s wireless functions after the major iOS transition.

To get started, unplug any other external devices from your computer’s USB port except for the keyboard and mouse (if you’re using them). Then connect your iPhone to the computer using the Lightning cable that came with it. 

  1. While your iPhone is connected, quickly press and release the Volume Up button.
  2. Then press and release the Volume Down button.
  3. Finally, press and hold the Side/Power button until the phone reboots. Continue holding the Side/Power button even when you see the Apple logo.
  4. Then, release the Side/Power button once you see the Connect to iTunes screen. This screen is an indication that your device has entered recovery mode.
  5. Go to iTunes and you should see a message saying that “There is a problem with the iPhone that requires it to be updated or restored.”
  6. Select the option to Restore, then follow the onscreen instructions to restore your iPhone from the recent iOS backup. 

Don’t disconnect your device from the computer unless the entire restore process is complete. When it’s done restoring iOS, restart the phone to switch back to normal mode. Then reconnect to your Wi-Fi network and see if the problem on no internet access has been resolved.

ALSO READ: How to fix an iPad Pro (2018) that won’t connect to Wi-Fi network

Still got no internet access on your iPhone 8 Plus iOS 13?

Perhaps the iOS 13 Internet bug you’re dealing with is too tough that it’s able to withstand the previous workarounds. Or it’s also possible that the problem is with the network itself, like when a temporary network outage is transpiring in your place. To verify the current status of your Internet connection, contact your Internet service provider for further assistance. If you think that the wireless router or modem is at fault, you can ask your service provider to provision or reset it remotely. Updating your iPhone’s carrier settings is also a potential solution. Internet service providers/network carriers usually pushed carrier settings updates that contain security patch and network enhancements. You can ask for more information about how to get carrier updates from your carrier or Internet service provider.

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