The iPhone 7 and 7 Plus are known for their solid performance, but like any device, they’re not immune to occasional glitches. From microphone problems to signal drops and messaging bugs, here’s how you can troubleshoot some of the most annoying iPhone 7 issues reported by users.
iPhone 7 Microphone Stopped Working on Calls
Problem:
The iPhone 7 Plus microphone and audio suddenly stopped working across apps like Phone, Voice Memos, FaceTime, and Messenger. Apps freeze or crash when trying to use audio.
Solution:
If basic software troubleshooting (reset, update, downgrade) didn’t help, it’s likely a hardware issue, not software.
- Since you had a screen replacement, hidden damage to the motherboard or audio chip may have developed over time.
- What to do:
- If you haven’t yet, Reset All Settings first to rule out config issues.
- If that fails, visit a professional repair center or Apple Store to run a full hardware diagnostic.
- Motherboard-level repairs may be needed if an audio component is damaged.
iPhone 7 Losing Network Signal Randomly
Problem:
The iPhone 7 constantly drops the Verizon network signal, briefly fixes with Airplane mode toggles, then drops again.
Solution:
- If the issue started right after an iOS update, it could be a firmware bug.
- Here’s what to do:
- Contact Verizon support and request they file a troubleshooting ticket.
- Ask if there’s known network maintenance in your area.
- Avoid a factory reset until Verizon confirms no service issues.
- Keep your phone updated; Apple typically patches network bugs in future updates.
iPhone 7 Plus Camera App Can’t Send Photos, Links in Email Won’t Open
Problem:
You can’t send pictures directly from the Camera app via Messages anymore, and email links open Safari but don’t load until manually refreshed.
Solution:
Both issues point to a potential software bug. Try these steps:
- Restart your iPhone.
- A simple restart can clear glitches.
- Update apps and iOS.
- Open App Store → Updates → Update All.
- Check Settings → General → Software Update for iOS updates.
- Reset All Settings:
- Go to Settings → General → Transfer or Reset iPhone → Reset → Reset All Settings.
- Factory Reset (if needed):
- Backup your data first!
- Go to Settings → General → Transfer or Reset iPhone → Erase All Content and Settings.
- Set up your iPhone as new and test again before restoring from backup.
- Still having issues?
- Contact Apple Support to report the bugs for further assistance.
iPhone 7 Messages App Not Working Properly
Problem:
When opening Messages, the app jumps straight to a “new message” screen. Canceling it leaves you with a blank screen, and sending messages is impossible.
Solution:
Follow these steps:
- Force quit the Messages app:
- Double-press Home button, swipe up on Messages.
- Restart your iPhone.
- Install any pending iOS updates.
- Reset All Settings:
- Go to Settings → General → Transfer or Reset iPhone → Reset → Reset All Settings.
- Contact Apple if none of the above works.
This sounds like a deeper iOS issue needing official attention.