If the Facebook app suddenly stopped working on your iPhone 6s Plus after updating to iOS 13 — you’re not alone. Many users have reported issues like app crashes, freezing, or the app simply failing to load after a major system update.
The good news? You can usually fix it with a few straightforward steps. Here’s what to try.
1. Force Close and Reopen the Facebook App
The update may have corrupted the app’s session.
To close Facebook:
- Double-press the Home button to view running apps.
- Swipe up on the Facebook card to close it.
- Reopen the app from your Home screen.
2. Soft Reset Your iPhone
A simple reboot can clear out temporary glitches caused by the update.
To soft reset your iPhone 6s Plus:
- Press and hold the Power button until “Slide to power off” appears.
- Slide to turn it off.
- Wait 30 seconds, then press and hold the Power button again to restart.
3. Update the Facebook App
The app may need an update to stay compatible with iOS 13.
To update:
- Open the App Store.
- Tap your profile icon (top right).
- Scroll to see pending updates.
- Tap Update next to Facebook, or Update All.
After the update, reboot your phone and relaunch Facebook.
4. Uninstall and Reinstall Facebook
If the app is completely corrupted, reinstalling it can fix the issue.
To uninstall:
- Tap and hold the Facebook icon on your Home screen.
- Tap Rearrange Apps.
- Tap the X on the icon, then tap Delete to confirm.
To reinstall:
- Open the App Store, search for Facebook, tap GET, then INSTALL.
After install, sign back into your account and test the app.
5. Disable App Restrictions (Screen Time Settings)
Parental controls or Screen Time restrictions may block Facebook.
To check:
- Go to Settings > Screen Time > Content & Privacy Restrictions.
- Tap Allowed Apps.
- Make sure Facebook is enabled.
Or, toggle Content & Privacy Restrictions off entirely and try again.
6. Reset All Settings
iOS updates sometimes override settings that can affect app performance.
To reset:
- Go to Settings > General > Reset > Reset All Settings.
- Enter your passcode and confirm.
This won’t delete your data but will reset preferences like Wi-Fi, Bluetooth, and display settings.
After the reset, reconnect to Wi-Fi and test the Facebook app again.
Still Not Working?
If the app is still unresponsive after trying all the steps above:
- Report the issue to Facebook Support through another device or browser.
- Contact Apple Support to rule out iOS bugs affecting app performance.
Sometimes, you’ll just need to wait for an app update from Facebook or a bug fix patch from Apple if it’s a deeper compatibility issue with iOS 13.