How to fix iPhone 11 Pro apps that won’t update via App Store

Keeping apps updated is recommended to ensure every app’s security and stability. In iOS devices, installing app updates can be done manually and automatically. Manually updating apps is done through the App Store. It’s a straightforward procedure that even novice iPhone users wouldn’t have a hard time doing. Nonetheless, there are many factors that can make such a simple process a bit complicated or worse, could not be completed. If by any chance, you will encounter some trouble updating apps on your new iPhone through the App Store, I’ve prepared a simple guide you can use to troubleshoot your device. Read on to find out what to do if your iphone 11 Pro apps won’t update via App Store.

Before moving on, feel free to browse through our troubleshooting pages to find potential solutions to other problems with your other Apple devices. If your iPad is in the list of our supported devices, then you can visit its exclusive troubleshooting page and find the problem that you need help dealing with. You can refer to or use our provided solutions and workarounds if needed. In the case where you’d prefer to get direct assistance from us, simply fill up our iOS issues questionnaire and hit submit to contact us.

Troubleshooting iPhone 11 Pro apps that won’t update via App Store

Aside from software-related factors, network connectivity issues transpiring on the phone can also hinder App Store updates and downloads. For as long as your iPhone has sufficient storage space to allocate additional files, there shouldn’t be any problem installing app updates. Otherwise, you’ve got to try some means to eliminate all possible causes. 


First solution: Restart the App Store.

You wouldn’t be able to update apps if the App Store is glitching. Note that built-in applications are not exempted from facing random flaws and the App Store is likely enduring them right now. As a result, App Store downloads and purchases could not be completed. Often times, the transpiring symptoms are just minor and therefore can easily be remedied by ending and restart the affected application. Thus, this is the first possible solution you should try on:

  1. Swipe up from the bottom of the screen then stop when your finger reaches the middle and pause until the app cards/previews show up.
  2. In the app switcher, swipe sideways to find the App Store card/preview.
  3. Swipe up on the card preview to force close the app.
  4. Follow the same procedure to end all other background apps from your iPhone.

After ending the App Store and all other background applications, retry updating your apps using the shortcut method. Here’s how it’s done:

  1. Long-press the App Store icon from your Home screen. Doing so will bring up the quick menu with a few contextual options and widgets.
  2. Scroll to and select Updates from the given options.

If that doesn’t work either, then you can move on to the next possible solution.

ALSO READ: How to fix an iPhone 11 that cannot connect to App Store


Second solution: Soft reset your iPhone 11 Pro.

Restarting the application alone may not suffice, especially if the underlying cause is from within the operating system of your device. In this case, performing a soft reset or restarting your iPhone can help. Doing so clears and refreshes your iPhone’s internal memory and system functions. It also aids in rectifying software-related errors including those interfering with the App Store services. Simply follow these steps:

  1. Press and hold both the Side and Volume Up buttons for a few seconds.
  2. Release both buttons when the Slide to Power off bar appears.
  3. Swipe or drag the bar to turn your device off.
  4. After about 30 seconds, press and hold the Side button and then release when the Apple logo appears.

Let your iPhone finish rebooting and then reconnect to the Internet. Once it’s connected, open the App Store and retry updating your apps.


Third solution: Disconnect Wi-Fi internet then reconnect.

Slow browsing and intermittent connection on the phone can also hinder the update process until it eventually failed. To clear this out, disconnect your iPhone from your Wi-Fi network for a few seconds and then reconnect. Doing so will refresh your phone’s internet connection and thereby eliminates random internet problems. The following steps will refresh your phone’s internet connection using the Wi-Fi toggle:

  1. Tap Settings from your Home screen.
  2. Select Wi-Fi.
  3. Tap the Wi-Fi switch to the OFF position.
  4. After about 30 seconds, tap the switch again to turn Wi-Fi back ON.

Another way to refresh wireless connections on your iPhone is using the Airplane mode trick. This method works by simultaneously turning off the phone’s wireless radios and associated features and then turning them back on. Here’s how it’s done:

  1. From the Home screen, tap Settings.
  2. Select Airplane Mode.
  3. Toggle the Airplane Mode switch to turn the feature ON. Doing so disables your iPhone’s wireless radios and associated features like Wi-Fi and Bluetooth. 
  4. While Airplane Mode is turned on, reboot or soft reset your iPhone to clear out network cache.
  5. After it reboots, go back to Settings-> Airplane Mode menu.
  6. Then toggle the Airplane Mode switch to turn it OFF again.

To deal with internet symptoms caused by a corrupted Wi-Fi network, carry out these steps to forget and re-add the Wi-Fi network on your phone. Doing so will let your device establish a fresh and clean connection to the Wi-Fi network. Here’s how it’s done:

  1. To get started, go to your iPhone Settings-> Wi-Fi menu and make sure that Wi-Fi is enabled.
  2. Scroll down to the list of available networks then select your Wi-Fi network.
  3. Tap the information “i” icon next to the name of your Wi-Fi network or SSID.
  4. Then tap the option to Forget this network.
  5. If prompted, tap Forget network to confirm.

Follow the same steps to forget any other saved Wi-Fi networks that aren’t needed on your device

After deleting Wi-Fi networks, restart your iPhone and then go back to the Settings-> Wi-Fi menu. Toggle the Wi-Fi switch to the ON position so that you’ll see the list of available Wi-Fi networks. Select your preferred network and then join or connect to it like the first time. This also means the need for you to input the Wi-Fi password to gain access to the network.

ALSO READ: How to fix an iPhone 11 Pro Max that keeps disconnecting from Wi-Fi network


Fourth solution: Turn off restrictions for App Store downloads.

Restrictions can also hinder App Store downloads, if enabled. To clear this out, check your iPhone settings and manage content & privacy restrictions for App Store downloads. Just follow these steps to get there:

  1. From the Home screen, tap Settings.
  2. Select Screen Time.
  3. Tap Content & Privacy Restrictions.
  4. Enter your passcode, if prompted to continue.
  5. Then tap on iTunes & App Store Purchases.
  6. Set all options under Store Purchases & Redownloads to Allow.
  7. To add security, you can enable the option to Require Password.

After making necessary changes, restart your iPhone and then try updating your apps again to see if it works.


Fifth solution: Log out and back into your App Store account to fix your iPhone 11 Pro apps that won’t update.

Account-related issues are the next factors you should rule out if the problem continues after making adjustments to your iPhone’s restrictions. To clear out random account errors, logging out and back into your App Store account is recommended. Here’s how it’s done:

  1. Tap to open the Settings app from your Home screen.
  2. Select your name or Apple ID label.
  3. Scroll down and tap the option to Sign Out.
  4. Enter your Apple ID password and tap the option to Turn Off.
  5. Enable the data that you want to keep a copy on your phone.
  6. Then tap Sign Out twice to confirm that you want to log out of your iCloud account.
  7. To sign into your iCloud again, continue with these steps:
  8. Tap Settings from the Home screen.
  9. Tap the option to Sign In to your iPhone.
  10. Enter your Apple ID and password to continue.

You may be prompted to enter the six-digit verification code that’s sent to your trusted device or phone number, especially if you’ve enabled two-factor authentication for your account security. If so, then all you have to do is enter the code to complete the sign-in process.

ALSO READ: How to fix iPhone XS that’s unable to check for updates for iOS 13


Last resort: Install the latest iOS update on your iPhone.

Installing the latest iOS update on your phone may also be the key to resolving the issue if system bugs are to blame. The latest iOS version 13.2 is already out so you might as well consider updating your device. Aside from bringing in additional features, this update also embeds dedicated fix patches to address existing problems among iOS devices. All you need is a stable internet connection, sufficient battery life and memory space in order to proceed. Here’s how to check and download the latest firmware update on your iPhone 11 Pro:

  1. From the Home screen, tap Settings.
  2. Select General.
  3. Tap Software Update.

Read and review the details of the new iOS update then back up your iPhone data before you start downloading and installing the update file. Then follow the rest of the onscreen prompts to update your iPhone. Don’t forget to reboot your device after updating to ensure all new system changes and fix patches are properly applied.

Still having trouble with your iPhone 11 Pro apps that won’t update via App Store?

If all else failed to fix the problem and you still can’t update apps on your iPhone 11, your next option would be to report the problem to Apple Support. Also care to verify the current status of the App Store server. App Store downloads, updates and other services won’t be available if the main server is experiencing temporary downtime or technical difficulties. In this case, you can’t do anything else on your end but to wait until the problem is fixed by Apple engineers.


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