Why Your iPad Pro Freezes and How to Fix It [Troubleshooting Guide]

Is your iPad Pro randomly freezing, becoming unresponsive, or just not working right? There are several potential causes and solutions for an iPad Pro that keeps freezing up.

Why Your iPad Pro Freezes and How to Fix It [Troubleshooting Guide]

This guide will walk you through the most common reasons an iPad Pro can freeze and provide step-by-step instructions to get it working properly again. Here’s how to fix your iPad Pro freezes:

Too Many Apps Running

Having too many apps open and running simultaneously is a prime culprit for iPad Pro freezing. The overloaded memory and processing demands can cause slowdowns and freezes.

To fix this:

  • Double click the Home button to show open apps.
  • Swipe up on each app preview to force close it.
  • Leave only necessary apps open to avoid overtaxing your iPad Pro.

Outdated or Buggy Apps

Problematic apps that are outdated or buggy can also cause an iPad Pro to freeze frequently. Troubleshoot by:

  • Checking for app updates and installing any available updates.
  • Deleting and reinstalling any problematic apps.
  • Removing apps you no longer need to simplify your iPad Pro.

Extreme Hot or Cold Temperatures

Temperature extremes can definitely contribute to an iPad Pro freezing up. Avoid exposing your iPad to very hot or very cold environments.

If you see an overheating warning, let your iPad cool down before attempting to use it again. This will prevent freezes related to heat.

Update your iPadOS Software

Update your iPadOS Software

Having the latest iPadOS version ensures you have bug fixes that patch freezing issues.

Go to Settings > General > Software Update and install any available updates for your version of iPadOS.

Reset Your iPad Pro to Default Settings

If you can’t pinpoint the specific cause, reset your iPad Pro to factory default settings:

  • Back up your iPad Pro data first.
  • Go to Settings > General > Reset and choose Erase All Content and Settings.
  • Confirm resetting your iPad Pro to default settings when prompted.

Contact Apple Support for Diagnostics

Contact Apple Support for Diagnostics

For any lingering freezing problems, reach out to Apple support:

  • Make a Genius Bar appointment for in-store troubleshooting.
  • Contact Apple support by phone or chat for remote diagnostics.
  • Send your iPad Pro to Apple for inspection if covered by warranty or AppleCare.

Apple can run tests to uncover any hardware defects or software issues causing the freezes.

Consider Replacing Your iPad Pro

If your iPad Pro is freezing constantly despite troubleshooting, the most cost-effective fix may be to replace it entirely.

You can upgrade to a newer model or purchase a refurbished iPad Pro replacement and migrate your data over.

Why Does My iPad Pro Keep Freezing Up?

There are a few common culprits behind an iPad Pro that keeps freezing:

  • Too many apps running simultaneously
  • Outdated, buggy, or incompatible apps
  • Overheating due to hot environments or excessive processing demands
  • An outdated version of iPadOS with bugs
  • Underlying hardware defects or component failures
  • General software errors requiring a reset to factory settings

How to Reset an iPad Pro That Freezes

  1. Hold the Power button and Home button together until you see the Apple logo appear.
  2. Release both buttons when the logo shows up and your iPad Pro will restart.
  3. This forced reboot often resolves temporary freezing issues.

Update Apps and iPadOS to Latest Versions

  1. Go to the App Store and check for any app updates. Install all available updates.
  2. Go to Settings > General > Software Update and install the latest iPadOS.
  3. Keeping apps and system software updated prevents many freezing issues.

Cool Down an Overheating iPad Pro

  • Move your iPad Pro to a well-ventilated, cooler area if warm.
  • Close any intensive apps that are overworking the processor.
  • Apply a cooling pad or gel pack beneath the iPad Pro.
  • If overheating persists, a hardware defect may exist requiring service.

Restore iPad Pro to Factory Settings

  1. Backup your iPad Pro data to iCloud or iTunes.
  2. Go to Settings > General > Reset. Select Erase All Content and Settings.
  3. Confirm resetting your iPad Pro to default settings when prompted.
  4. This wipe will clear any problematic software causing freezes.

Get a Replacement iPad Pro

  • Visit an Apple store and ask about iPad Pro replacement options if under warranty.
  • Purchase a refurbished iPad Pro as the most cost-effective solution.
  • Be sure to backup your data before migrating to a replacement.

With consistent troubleshooting, you should be able to resolve an iPad Pro that keeps freezing up. Key steps are resetting your iPad Pro, updating software, deleting problematic apps, avoiding overheating, and restoring default settings. If issues continue, replacing the iPad Pro may be your best option for a long-term solution.

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