How to fix iPad Air that won’t turn on

Apple prides itself with well-built and well-tested devices and while there have been reports of or complaints about some issues with its devices, there hasn’t been any significant problems that may trigger a recall like what happened to Samsung’s Note 7. You can always rest assured that your Apple iPad Air will work properly as expected. If there are hiccups here and there, for sure those issues are just minor and can be fixed.

Among the most commonly reported problems is related to its capability to power on. Most of the time when a high-end device like the iPad Air won’t turn on, the problem could be just due to a firmware crash. There are of course other possibilities and in this post, we will rule them out one by one until we can determine the problem and hopefully fix it. So, if you’re one of the owners of this device and are currently being bugged down by a similar issue, continue reading as this article may be able to help you.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our iPhone issues questionnaire and hit submit to contact us.

How to troubleshoot Apple iPad Air that won’t turn on?

The following are the most effective solutions for this kind of problem. See what works for you…

Force restart your iPad Air

Most of the time this problem is characterized by black and unresponsive screen and we often call it the black screen of death. While many would immediately think it’s a hardware problem, more often it’s just due to a firmware crash that left your device unresponsive. A system crash is a minor problem that you can fix by doing the forced restart procedure. So, it must be the first thing you need to do if your iPad Air no longer turns on and here’s how it’s done…

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Then press and hold the Power button until the device restarts.

If done correctly, this is a very effective solution to this problem so if your iPad Air isn’t responding after the first try, perform the same procedure a few more times. However, if it still won’t respond after that, then move on to the next solution.

Charge your iPad Air and see if it responds

Another possibility that you have to rule out is the chance that this is just because of a drained battery. In fact,  you will be able to know how serious this problem is just by charging it because Apple devices will power on once the system detects there’s current flowing through its circuits. So after doing the first procedure and you iPad Air is still not turning on, then try this:

  1. Plug in your device and let it charge for up to one hour.
  2. After a few minutes, you should see the charging screen.
  3. If you don’t see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
  4. Also, while it’s connected to its charger, press and quickly release the Volume Up button. Press and quickly release the Volume Down button and then press and hold the Power button until the device restarts.

Another thing you have to do while the device is connected to the charger is the forced restart because it’s possible that your device has crashed while the battery was running out. So while it’s connected to the charger, do the following:

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Then press and hold the Power button until the device restarts.

After this and your Apple iPad Air is still not turning on, then it’s very much possible that the problem is with the hardware. Schedule an appointment to have a tech visit so that a technician can check the problem for you.

I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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