Is iMessage refusing to send or receive messages on your iPhone 13? It’s a common issue and usually easy to fix — whether it’s caused by a glitch, poor internet, or a network misconfiguration. This guide will walk you through the most effective solutions.
Common Reasons Why iMessage Stops Working
Before diving into the fixes, here’s what might be causing the issue:
- 🛑 Apple’s iMessage servers are down
- 📶 Poor or no internet connection
- ⚠️ Minor iOS or system glitches
- 🔁 Incorrect iMessage settings
- 🌐 Network misconfigurations
1. Check Apple’s System Status Page
Before changing any settings, confirm that the issue isn’t on Apple’s end.
- Visit Apple’s System Status Page
- Look for iMessage
- ✅ Green means everything’s working
- ❌ Red or yellow means there’s an outage — you’ll need to wait it out
2. Force Restart Your iPhone 13
This quick reboot clears memory and system glitches that might be interfering with iMessage.
Steps:
- Quickly press and release Volume Up
- Quickly press and release Volume Down
- Press and hold the Side button until the Apple logo appears
Try sending a message again once your phone restarts.
3. Check Your Internet Connection
iMessage only works over Wi-Fi or cellular data, so if you’re offline or the connection is weak, it won’t go through.
Test your connection:
- Open Safari or Chrome
- Visit Speedtest.net
- Tap Go and run a speed test
If the connection is slow, reboot your router or toggle Wi-Fi off and on. If you’re on cellular data, make sure it’s enabled in Settings > Cellular.
4. Reset Network Settings
A network reset will fix Wi-Fi, cellular, and VPN misconfigurations without deleting personal data.
To reset:
- Go to Settings > General
- Scroll down and tap Transfer or Reset iPhone
- Tap Reset, then Reset Network Settings
- Enter your passcode and confirm
Your phone will restart. Reconnect to Wi-Fi and try iMessage again.
5. Toggle iMessage Off and On Again
Refreshing the service can fix registration or sync issues with Apple’s servers.
Here’s how:
- Open Settings
- Scroll down and tap Messages
- Toggle iMessage off, wait 5 seconds, then toggle it back on
- Tap Send & Receive and ensure your phone number and Apple ID email are selected under “You can receive iMessages to and reply from”
Still Not Working?
If none of the above steps solve the issue:
- Sign out of your Apple ID in Settings > Messages > Send & Receive, then sign back in
- Update your iOS if you haven’t already
- As a last resort, back up and factory reset your iPhone (only if other issues are also happening)