Is the Instagram app not working on your iPhone 13? This post highlights potential solutions to random app crashes affecting Instagram for iOS devices. Read on to learn what to do if Instagram crashes on iPhone 13.
App Crashing Issue in iOS 15.2
Most cases of random app crashes in iOS 15 or later devices are often due to data corruption, errant cache, invalid/incorrect settings, update bugs, and internet connection errors.
In some cases, random to frequent app crashes may occur among other performance issues due to insufficient storage or low memory.
Some apps may also succumb to similar symptoms when not properly installed or totally corrupted.
Meanwhile, online apps like Instagram that keep crashing may also be due to an ongoing internet problem like when the device is having an unstable or intermittent connection to the Wi-Fi or cellular data network.
Generally, the underlying causes are software-related and therefore such problems are likely to be resolved by end-users.
To give you some input, I’ve mapped out some helpful workarounds that will help you deal with a similar issue on the iPhone 13 Instagram application.
Troubleshooting Instagram Crashes on iPhone 13
The following solutions are also applicable when dealing with random Instagram issues on other iOS devices running on the iOS 15.2 platform. Actual screens and menu options may vary between device models and network service providers.
Prerequisites:
Before you begin, verify and ensure that your iPhone is connected to the internet either through Wi-Fi or cellular data network. If you’re on cellular data, make sure that your iPhone is getting a good and stable network reception.
Once everything is set, you may go ahead and begin applying these subsequent solutions.
Don’t forget to test the Instagram app after completing each procedure to determine whether or not the problem is resolved. Proceed to the next applicable solution if needed.
Solution #1: Quit then restart Instagram.
If this is the first instance for Instagram to crash on your iPhone, then it’s likely just due to some random in-app glitches. The app might have been left open and idle for too long and eventually it’s acting up.
To clear this out, quitting and restarting the app is recommended.
Here’s what you should do then:
- Swipe up from the bottom corner of the screen to launch the multitasking menu containing previews of all running apps.
- Find and then swipe up or tap the Minus(-) sign on the top edge of the Instagram app preview to close it.
- If multiple apps are left open or running in the background, repeat the steps to close them individually.
After ending Instagram and other background applications, relaunch the Instagram app and see if the crashing problem is gone.
Solution #2: Reboot your iPhone (soft reset).
An app’s behavior can also be adversely affected when the iPhone system (iOS) is glitching. Oftentimes, the transpiring symptoms are just minor and therefore rectifiable with a system reboot or soft reset on the iPhone.
So if you haven’t already, reboot your iPhone or do a soft reset with these steps:
- Press and hold the Power/Side button and either Volume buttons for a few seconds and then release when the Power off slider appears.
- Then, drag the slider to turn your iPhone completely off.
- After 30 seconds, press and hold the Side button again until the Apple logo appears.
If the device seems to become unresponsive as the Instagram crashes, performing a forced restart would be necessary. It’s an alternative reboot procedure for unresponsive iPhones.
To force restart an iPhone 13, just follow these steps:
- Press and quickly release the Volume Up button.
- Then, press and quickly release the Volume Down button.
- Finally, press and hold the Side button for a few moments and then release it when the Apple logo appears.
Both the soft reset and forced restart don’t affect user data so you won’t lose any important files from the iPhone storage.
Rebooting an iPhone will also clear out temporary files that are stored as cache in various apps and system folders.
Solution #3: Install available updates for Instagram.
Keeping apps up-to-date is recommended to ensure optimum performance and stability for your apps. Downloaded apps like Instagram typically receive periodic updates from the app developers. Aside from new features, app updates also contain essential patches to clear out and fix existing bugs that might have made the app unstable.
If you haven’t set your apps to auto-update, then you will need to update them manually instead.
And here’s how you do it on the iPhone 13:
- Navigate to your iPhone’s Home screen or App library and then touch and hold on the App Store icon for a few seconds until the quick menu appears.
- Tap Updates from the quick menu options to update individual apps or tap Update All to update multiple apps simultaneously.
Updating Apps via App Store
Pending app updates can also be viewed and installed via iOS 15 App Store.
Here’s how:
- Open the App Store app and then tap on your profile icon on the top-right edge.
- Pending app updates will load up on the next menu. Find and then tap the Update button next to Instagram to install pending updates for the Instagram app.
- If multiple app updates are available, tap the Update All option instead.
Before updating your apps, make sure that your iPhone has a stable internet connection preferably via Wi-Fi, has ample storage and sufficient (at least 50percent) battery life.
Solution #4: Offload Instagram app on your iPhone.
Random app crashes attributed to low memory, errant cache and corrupted data can also be resolved by offloading them. In iOS 15, you can set your iPhone to automatically offload unused apps or offload individual apps manually when needed.
Unlike uninstalling apps, offloading doesn’t delete app data so you can still retrieve your previous settings when you redownload the offloaded application.
To manually offload Instagram on your iPhone 13, just follow these steps:
- Open the Settings menu by tapping on the Settings app icon from Home.
- On the succeeding menu, tap General.
- Then, tap iPhone Storage.
- Select Instagram from the list of apps.
- On the succeeding menu, scroll down a bit and then tap the option to Offload App.
- If prompted, enter your passcode and tap Offload App again to confirm.
After offloading Instagram, reboot your iPhone to clear system cache and to refresh system services. Then retry loading Instagram to see if it’s already working properly.
Solution #5: Uninstall then reinstall Instagram on your iPhone.
A worst possibility is that the Instagram app might have been totally corrupted and thus it’s no longer working as intended. Should this be the case, uninstalling and reinstalling the app is needed.
To uninstall Instagram app on the iPhone 13, just follow these steps:
- Go to the Home screen and then touch and hold the Instagram app icon until the quick menu appears.
- Tap Remove App from the quick menu options.
- Finally, tap Delete App to remove or uninstall the app from your iPhone.
After deleting the application, reboot/soft reset your iPhone to refresh system services.
Allow it to reconnect to the Internet and once the connection is stable, launch the Apple App Store app to download and reinstall Instagram on your iPhone.
Ruling Out Network Connectivity Issues
Instagram is an online application and the way it works depends on the quality of your iPhone’s internet connection.
If your iPhone is experiencing some sort of internet connectivity issues, then expect that Instagram and other online apps to act up as well.
To rule out internet connectivity issues from the underlying cause, performing these subsequent workarounds is recommended.
1. Refresh your internet connection.
Turning the Wi-Fi connection off for a few seconds and then turning it back on again may also resolve the issue if unstable or intermittent connection to the internet is the underlying cause.
Online apps like Instagram will not be able to work properly if the internet connection is problematic.
If the problem occurs while your iPhone is connected via Cellular/mobile data, try to turn cellular data off and on and see if that fixes it.
2. Switch between available networks.
A corrupted Wi-Fi network may likewise be the root cause of the problem. If your iPhone is currently connected to a problematic Wi-Fi network, the internet-based applications and services on your iPhone including Instagram will also not be able to work properly.
If you’ve managed to set up multiple Wi-Fi networks on your iPhone, try to disconnect from the current network and connect to a different network. Doing so will help you determine whether or not the problem is attributed to an errant Wi-Fi network in use.
If only one Wi-Fi network is available, then forgetting/deleting and re-adding the Wi-Fi network is an alternative solution.
3. Reset network settings.
Restoring the default network settings can also be considered among the last potential solutions if the problem started and persisted after altering the network settings on your iPhone.
To do this, you will need to execute the iOS 15 reset network settings command.
Resetting network settings does not affect any saved data on the iPhone storage so you won’t lose important files and downloaded contents.
Just follow these steps if you wish to proceed:
- Go to your Home screen and then open the Settings app.
- Scroll to and tap General.
- Tap Transfer or Reset iPhone to proceed.
- Then tap on Reset.
- On the succeeding menu, tap Reset network settings from the given options.
- Enter your device passcode if prompted and then tap Reset settings to confirm.
The phone will then start deleting all recent changes made to the network settings and then reboots automatically when the reset is complete.
Just wait for your iPhone to finish rebooting then set up the Wi-Fi network to reconnect to the internet. Once the internet connection becomes stable, launch the Instagram app again and see if the problem is gone.
Ruling Out Memory-related Issues
Another possible reason as to why an app keeps crashing on an iPhone is due to low storage. Should this be the case, freeing up storage space is needed. Deleting old and unwanted contents from your iPhone is therefore recommended.
Moving some important files to your iCloud account or backup storage media is also another option if file deletion isn’t the best solution for you .
Check Current Server Status for Instagram
Random downtimes are inevitable in server-based apps like Instagram. This usually happens when unexpected technical difficulties arise in the network base or a scheduled maintenance is being conducted.
You can make use of some free platforms to check for any ongoing outage that might have affected the Instagram server and relevant services.
App crashes and other issues attributed to server downtimes are normally resolved on their own and so there’s nothing much that can be done on your end but to wait until the server is back up and running properly again.