Facebook Messenger Keeps Crashing on iPhone 11 After iOS 14.2? Here’s How to Fix It
If Facebook Messenger keeps crashing on your iPhone 11 after the iOS 14.2 update, you’re not alone. This issue is usually caused by a minor app glitch or a software bug that came with the update. The good news? It’s often an easy fix. Here’s how to troubleshoot and stop Messenger from crashing on your device.
1. Force Close Messenger and Restart Your iPhone
Most random app crashes are caused by temporary bugs. Force closing Messenger and doing a quick restart can clear those up.
Here’s how:
- Swipe up from the bottom of the screen and pause in the middle to see open apps.
- Swipe up on the Messenger preview to close it. Do the same for any other apps running.
- Then, quickly press and release the Volume Up button, do the same with Volume Down, and finally hold the Side button until you see the Apple logo.
Once your iPhone restarts, launch Messenger and check if it still crashes.
2. Delete Messenger and Reinstall It
If the crashing continues, try removing the app completely. Reinstalling ensures you have the latest version and wipes out any corrupted data.
To delete and reinstall:
- Tap and hold the Messenger app icon until the quick actions menu shows.
- Tap Remove App, then tap Delete App, and confirm.
- Go to the App Store, search for Messenger, and tap the download icon.
- Open the app once it finishes installing and log back in.
3. Do a Factory Reset (If Nothing Else Works)
Still no luck? A factory reset can fix more serious iOS glitches, but it also erases your data — so make sure to back everything up first.
To reset your iPhone:
- Go to Settings > General > Reset.
- Tap Erase All Content and Settings.
- Enter your passcode and Apple ID if asked, then confirm.
After the reset, set up your iPhone as new, download Messenger again, and check if the issue is resolved.
If Messenger still keeps crashing after all this, it could be a compatibility issue with iOS 14.2. Keep an eye out for app or system updates — or reach out to Apple Support for more help.