The effects of software bugs has evolved throughout these years. One of the dreaded issues after software update is a black screen of death. This is a state where your phone is considered unusable as it will not turn on anymore. Though this problem could also be caused by hardware crashes, faulty software updates can also cause your phone to be in this state.
If you own an iphone x and you succumb to a black screen of death issue after installing iOS 13, then we’ve got you covered. The contents of this article are dedicated in helping out those people who are in a similar situation. Read on to find out how to eliminate software-initiated problems that might have caused black screen of death on your iPhone XS.
Troubleshoot iPhone X with black screen of death issue after iOS 13 update
Black screen of death may seem an incurable issue unless you rush to the nearest service center. As long as your iPhone X has not been dropped accidentally or incurred any liquid damage, the steps that you’re about to perform should be effective in dealing with fatal system errors inflicted by the recent software update that may have caused the black screen of death. Continue reading to find out more information on how to perform each step below.
First solution: Force restart your iPhone X.
Faulty software updates may have severely affected your phone’s system and resulted to the black screen of death. Also, glitches may have directly affected your apps, causing them to go rogue. Erratic apps can be unstable in performance and could add up as a trigger to the main issue. In order to deal with random bugs and glitches caused by iOS 13 on your iPhone X, perform a force restart to handle them. Here’s how:
- Press and release the Volume Up button quickly.
- Press and release the Volume Down button quickly.
- Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
If this process is successful, update all apps on your iPhone X to remove bugs that may have been lurking in them. Just follow these steps:
- From the Home screen, tap on App Store to open it.
- Tap on Today tab at the bottom.
- Then tap on the user profile icon on the top right corner of the screen.
- You should see the account details.
- Scroll down to the Available Updates section.
- Tap on Update next to the app to update individual apps.
- Tap on Update All to update all apps simultaneously.
Just reboot your phone after updating all apps to implement necessary changes and refresh the phone’s system.
Second solution: Perform a recovery mode to fix the black screen of death on your iPhone X.
This is one of the advanced solutions that could help you fix the black screen of death issue. Complex system error may have attacked your phone’s system and we’ll need to execute a stronger solution in order to fix the problem. Recovery mode restore might be the answer we’re looking for.
In order to carry out this process, you’ll need to prepare a Mac or Windows computer with the latest iTunes installed. Also ensure that your computer runs on the latest operating system that is compatible with your iPhone X. If all requirements are met, connect your device to the computer using the Apple-supplied USB/lightning cable. Then allow iTunes to sync with your iPhone and backup files, if possible. Once the backup is secured, follow these steps to put your iPhone X in recovery mode and then restore iOS in iTunes:
- Press and release the Volume Up button quickly.
- Press and release the Volume Down button quickly.
- Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Do not release the button when Apple logo appears as you will need to enter recovery mode state.
- Once you enter the recovery mode, you’ll see either Update or Restore option.
- Select Restore if you want to reinstall and download iOS on your device without erasing data.
Do not disconnect your phone and keep it connected until the entire restore process is finished.
Third solution: Perform a DFU mode restore on your iPhone X.
The most in-depth type of restore that you can do to your iPhone X is a Device Firmware Update (DFU) mode restore. This is a state where it allows your device to communicate with iTunes even when bootloader is not sync or activated. This process should petrify the negative effects of faulty updates. Just be reminded that you can only perform this process if you’re sure that your device has not incurred any physical strain in the past as doing so will permanently damage your iPhone X. If you would like to take risks, here are the steps:
- Connect your iPhone XS to the computer using the supplied USB/Lightning cable. Once connected, open iTunes on your computer.
- Press and quickly release the Volume up button.
- Press and quickly release the Volume down button.
- Press and hold the Side/Power button until the screen goes black.
- After the screen turns black, press and hold the Volume down button while keep holding down the Power/Side button.
- Wait for 5 seconds then release the Power/Side button but keep holding the Volume down button until your iPhone XS shows up in iTunes.
- Release the Volume down button once you see your iPhone in iTunes then follow the rest of the on-screen instructions to start restoring your iPhone through iTunes.
To exit DFU mode, you can perform a force restart on your iPhone X and follow the on-screen instructions to use it again.
Is your iPhone X still on black screen of death?
If you’re unsuccessful in fixing the problem after performing all of the steps above, your next option is to bring your device to the nearest Apple service center. Their onsite technician will be able to check what’s causing the black screen of death on your iPhone X after iOS 13 update. It might have been caused by faulty hardware already which is not viable with the solutions listed above.
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I hope you find the contents of this article helpful. It will be a happy moment if we’re able to help our dear readers in some ways. Feel free to visit our troubleshooting page if you’ll encounter other issues in the future. If you would like to troubleshoot your issues by following a thorough process, we also have our dedicated Youtube Channel that provides a more intuitive discussion on how to fix problems on your devices. Please visit and subscribe to it. Thank you.