What To Do When Apple Music Cannot Connect Retry Error

What To Do When Apple Music Cannot Connect Retry Error? It can be frustrating when trying to access your music library. However the issue can often be easily fixed with some simple troubleshooting steps. This guide outlines the common causes of the Apple Music “cannot connect, retry” error and solutions to get you streaming music again in no time.

Apple Music Cannot Connect And Gives “Retry” Error

Experiencing connectivity issues with Apple Music can be frustrating, especially when you receive the “Retry” error message. This error indicates a problem connecting to the service and can prevent you from accessing your music library and streaming songs. Before assuming that the issue lies with Apple Music itself, there are several troubleshooting steps you can take to resolve the problem potentially. In this article, we will explore the reasons behind the “Retry” error on Apple Music and provide practical solutions to help you regain a stable connection.

The “Retry” error on Apple Music can occur due to various factors, such as network connectivity problems, issues with your Apple ID, or temporary server outages. This article aims to guide you through the troubleshooting process to identify and address the root cause of the error. We will cover steps such as checking your internet connection, verifying your Apple ID credentials, restarting your device, and updating the Apple Music app. By following these straightforward instructions, you can potentially resolve the “Retry” error and regain uninterrupted access to Apple Music, allowing you to enjoy your favorite tunes hassle-free.

Check Your Internet Connection

The most obvious cause of the Apple Music retry error is no internet connection. Make sure Wi-Fi is enabled on your device. Move closer to your router or switch to mobile data if Wi-Fi is slow. A stable internet connection is required for Apple Music.

Force Quit and Relaunch Apple Music

Close Apple Music fully by swiping it away in the app switcher. Then launch Apple Music again. This refresh often fixes connection errors and allows the app to handshake properly with Apple’s servers on relaunch.

Update To The Latest iOS Version

Outdated iOS versions can cause compatibility issues leading to connectivity problems in Apple Music. Go to Settings > General > Software Update and install any available updates. Keeping your iPhone up to date ensures optimal performance.

Sign Out And Sign Back In To Apple Music

If the “cannot connect, retry” error began after a recent update, signing out and back in may help. Go to Settings > Your Name > Media & Purchases > Sign Out. Then open Apple Music, sign in and try streaming music again.

Restart Your iPhone

Restarting your device refreshes the network connection and clears out any glitches. Press and quickly release Volume Up, then Volume Down, then press and hold the Side button to force restart your iPhone. Give your phone time to fully reboot before retrying Apple Music.

Contact Apple Support

If you still get the retry error after troubleshooting, contact Apple Support for help. Explain the steps you took. They can run diagnostics, suggest next steps or escalate the issue if needed. Get assistance identifying and resolving stubborn Apple Music connectivity problems.


Don’t get discouraged when the annoying “cannot connect, retry” message pops up in Apple Music. In most cases, the issue can be quickly fixed by resetting network settings, force quitting the Apple Music app, updating iOS or simply ensuring you have a stable internet connection. With some focused troubleshooting, you’ll be jamming out again in no time.

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