Is your AirPod case not charging your AirPods? There are various factors that can cause this problem ranging from a poor connection, AirPods case doesn’t have charge, or even a software issue. To fix this you will need to perform several troubleshooting steps.
AirPods are wireless Bluetooth earbuds that are designed to work with your iPhone and iPad. The very first AirPods was first released in 2016 and work differently than the traditional wired headset. Both earpieces have their own Bluetooth radios which can pair with your iPhone or other Bluetooth device. There are currently various AirPods models out in the market today ranging form the third generation model, AirPods Pro, and the AirPods Max.
Why Are My AirPods Not Charging in Case?
One of the issues you might encounter with your AirPods is when it does not charge when placed in its charging case. This can be a frustrating experience especially if your AirPods has run out of charge making it unusable.
To charge your AirPods you just need to put them in the charging case. This AirPod case can hold multiple full charges for your AirPods so you can charge it anywhere you go.
When the AirPod case has run out of battery life then you can simply charge it using a Qi-compatible charging mat or you can use a Lightning cable.
Here’s what you can do to fix the AirPod case not charging issue.
Solution 1: Check the connections
If your AirPods case has run out of charge and you are unable to charge it then the first thing you should do is to check the connections.
If you are using a Lightning cable to charge the case then make sure that it is firmly plugged into the charging case and the power adapter.
You should also make sure that the power adapter is plugged firmly to a working power outlet. Try plugging the charger to a different power source. Don’t plug the charger to an extension, instead plug it directly to the wall socket.
You should also consider cleaning the case’s charging port as it might have some dirt or lint in it that is preventing it from being charged. Do the same with the USB port of the power adapter.
To eliminate the possibility of the problem being caused by a defective Lightning cable or power adapter you should use a new Lighting cable ( preferably bought at the Apple Store) and charger.
If you are charging the AirPods case using a Qi wireless charger then make sure that the USB cable is firmly plugged to the charger.
Solution 2: Clean your AirPods case
Sometimes dirt or lint stuck in the contacts of your charging case will prevent it from being charging or prevent it from charging your AirPods. Try cleaning the case thoroughly using a micro fiber cloth, make sure that the cloth is not wet as this might cause a short circuit.
Make sure that the metal contacts are free from any dirt. You can use a toothpick to remove any dirt present in the charging port of the case.
Once the charging port of the case is clean try to check if it will charge by connecting it to a charger.
Solution 3: Reset your AirPods case
There’s a possibility that the problem is caused by a software glitch. To eliminate this possibility you will have to reset your AirPods case.
To reset AirPods case
Hold the setup button on the back of the charging case until it flashes amber and then white.
Release the setup button and it will be reset
Pair it with your iPhone.
To reset your AirPods
Put your AirPods in their charging case, and close the lid.
Wait 30 seconds.
Open the lid of your charging case.
On your iOS device go to Settings
Go to Bluetooth
Tap the More Info button.
Tap Forget This Device, and tap again to confirm.
After performing this reset procedure try to check if the AirPods case not charging issue still occurs.
Solution 4: Update your AirPods software
If it’s been awhile since you have updated your AirPods software then now is a good time to check for any available updates. These updates will have improvements and bug fixes that could fix the charging issue that you are experiencing.
While your AirPods firmware are generally automatically updated you can still manually check if an update is available.
Update AirPods firmware
Put your AirPods in their charging case.
Connect the charging case to a power source.
Make sure that your AirPods and case are physically close to your iOS device.
If an update is available then it will automatically be installed.
How to check AirPods firmware version
Connect your AirPods to your iPhone.
On the iPhone, go to Settings > Bluetooth.
Tap the i icon next to your AirPods.
Scroll down to the About section then check the version information.
Solution 5: Buy a new charging case
There are instances when the problem is already caused by a defective AirPods case. Its battery might be worn out already after using it for a long time. If this is the case then you should head out to the nearest Apple Store and get a replacement AirPods charging case.
Solution 6: Contact Apple support
If your AirPods is still under warranty and you are experiencing the AirPods case not charging properly issue then you should contact Apple support. You might get a replacement AirPods or they might just fix the one that you have.
FAQ on AirPods case not charging
AirPods are not charging but wireless charging case can charge
Sometimes you might encounter the problem where the AirPods does not charge when you place it inside the wireless charging case but then the case itself can charge when connected to a charger.
This issue is usually caused by the metal contacts of the AirPods not touching the charging pins of the wireless charger. Just make sure that it is positioned correctly. You should also make sure that the metal contacts and pins don’t have any dirt or lint as this will affect the charging process.
AirPods are charging but wireless charging case is not charging
If you are unable to charge the wireless charging case then you should make sure that it’s Lightning cable is firmly attached to the charging ports of the case and charger. If you are using a wireless charger to charge the case then try moving the case on the charging mat as it might not be positioned properly.
How long does a fully charged AirPods last?
The third generation AirPods can get you up to 6 hours of listening time or up to 4 hours of talk time on a single charge. Charging the AirPods for 5 minutes will give you an hour of listening time or talk time. The charging case itself can provide an additional 30 hours of listening time or 20 hours of talk time.
The AirPods Pro can give you 4,5 hours of listening time or 3.5 hours of talk time. Charging the AirPods Pro for 5 minutes will give you an hour of listening time or talk time. The charging case itself can provide an additional 24 hours of listening time or 18 hours of talk time.
How to know the amount of battery life left on the AirPods?
You can get information on the battery life of your AirPods from your iPhone screen. This can be found on the battery widget. You can also open case lid with the AirPods inside and hold the case close to your iPhone. Wait for a few seconds for the charge status to appear on screen.
Feel free to visit our YouTube channel for additional support and troubleshooting guides on various devices.