What to do if your new iPad Air 3 is overheating [Troubleshooting Guide]

Power issues seldom occur to new devices but they are inevitable. Tackled in this post is a similar issue on the recently released iPad Air 2019 device that is overheating. Read on to learn why this happens and how to fix it.

Overheating problem in mobile devices is often tied to a damaged battery or relevant hardware component. It emerges among the usual symptoms of wear and tear, particular from a bad battery. But there are also some instances when software-related factors including rogue apps, system bugs, and invalid settings are to blame. Environmental factors like when using the device in an area with heat level that’s beyond its normal operating temperature or leaving the device inside a car are also among other possible triggers. In new devices, overheating problem is usually attributed to software issues and environmental factors.

For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our iPad issues questionnaire.

What to do with Apple iPad Air 3 that’s overheating

The solutions I mapped out below are used to eliminate software-related factors that typically caused a new device like the iPad Air 3 to give into this dreaded overheating issue.

First solution: Clear all background apps.

Rogue apps are usually the main culprits. When apps go rogue, they could trigger the processor to keep working until it gets exhausted. Aside from overheating, rogue apps can also cause rapid battery draining. Apps that are prone to becoming rogue are usually those that are left suspended or running in the background. Thus clearing all background apps can be considered as the first possible solution to try. Here’s how to clear out background apps from the iPad Air 3:

  1. Go to the Home screen and press the Home key twice to view recent applications.
  2. Swipe up on an app’s preview to close it.
  3. Do the same to close/quit all other background apps on your iPad.
  4. After closing background apps, return to the Home screen by tapping on the Home key.

Without any app running in the background, use your device as you normally do and see if it is still overheating or not anymore.

Second solution: Soft reset/force restart.

Another simple yet very effective solution to software-inflicted overheating problems is the so-called soft reset or system reboot. Doing so clears out junk files including corrupted data that are stored among other caches on the phone’s system folder. Any associated flaws and symptoms are likewise cleared out in the process. To soft reset an iPad Air 3, simply refer to these steps:

  1. Press and hold down the Power/Top button for a few seconds until the Power off slider appears.
  2. Drag the slider to power off your device.
  3. After a few seconds, press and hold the Power/Top button until the Apple logo appears.

There are times when an overheating device becomes unresponsive and stuck. If this happens, the above procedure couldn’t be carried out. As alternative solution, you will need to force restart your iPad Air 3.

  • To force restart your iPad Air, press and hold down both the Home and Power buttons for a few seconds. When the Apple logo appears, release the buttons and let your iPad start up as normal.

Similar to a soft reset, performing a forced restart effectively eliminates random errors inflicted by minor firmware crashes and apps glitches. It also kills all bad apps that might have caused the iPad processor to continuously work until it gets exhausted. That said, overheating symptom tied to software-related issues are therefore remedied.

ALSO READ: How to fix an Apple iPad Air 3 that keeps losing signal

Third solution: Update or delete rogue apps.

As mentioned earlier, bad apps are usually the main triggers. To determine which app is causing your device to overheat, you can check the battery usage information on your iPad Air’s battery settings and then see which from your apps has the most power consumption at certain period of time. Any app that’s showing an unusual battery consumption data is most likely the culprit. In that case, the problem can be remedied by updating the bad app. Otherwise delete the app completely from your device.

To update apps on your iPad Air 3, refer to these steps:

  1. Tap to open the App Store.
  2. Scroll down and tap the Updates tab at the bottom of the App Store screen. A list of apps with pending updates will then show up.
  3. Tap the Update button next to the name of the app to start updating.
  4. If multiple app updates are available, tap the Update All button on the upper-right side of the screen.

To delete bad apps from your iPad Air 3, follow these steps instead:

  1. Go to the Home screen to get started.
  2. Tap and hold on an app icon until the icons start wiggling.
  3. Tap the X on the upper left corner of the app that you want to delete.
  4. Tap Delete if prompted to confirm app deletion.
  5. Tap the Home screen or press the Home key to stop the apps from wiggling.

Reboot your iPad after updating or deleting bad apps to refresh its memory and dumps all caches from the system folders including those that might have ruined the iPad’s power or battery system.

Fourth solution: Update your iPad software.

Aside from updating apps, installing the latest iOS version available for your iPad will likewise resolve the issue if system bugs and malwares are to blame. Software updates released by Apple periodically are not only bringing in new features but more importantly integrate fix patches that are designed to eliminate bug-inflicted issues among iOS devices. If your iPad can connect to the Internet, has ample of storage space and sufficient battery life, then follow these steps and check for new iOS update to download and install wirelessly:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Tap Software update.

If a new update is available, you will see an update notification. You may opt to back up files beforehand for safekeeping. Then follow the onscreen instructions to Download and Install the update.

Reboot the iPad after the update is completely installed and then see if that solves the problem. If it doesn’t, then you may have to resort to performing resets.

ALSO READ: What to do if your Apple iPad Air 3 won’t download apps via App Store

Fifth solution: Reset all settings.

The first type of reset that you can try performing is the so-called all settings reset. This works by clearing out all customized settings including invalid options and incorrect configurations. This reset is often recommended whenever a device suddenly acts up after installing new apps as well as after updating iOS. If you think it’s worth a shot, then you can give it a try and see how it works. Here’s how it’s done:

  1. From the Home screen, tap on Settings.
  2. Tap General.
  3. Scroll down to and tap on Reset.
  4. Tap Reset all settings. This will reset all your customized settings and then restores the default values and options.
  5. If prompted, tap Reset to confirm that you want to reset all settings on your iPad Air.

Wait for the reset to finish and your iPad to reboot.

Last resort: Erase your iPad and restore its factory defaults.

If the previous reset failed to fix the problem and that your iPad Air is still overheating, then it might be due to complex system flaws that require tougher solutions. And this is when a factory reset works best. But before you do, be sure to back up all your important files to iCloud or iTunes since they will also be wiped out in the process. Once you’ve secured the backup, follow these steps to factory reset your iPad Air 3 via settings:

  1. From the Home screen, tap on Settings.
  2. Tap General.
  3. Scroll down and tap Reset.
  4. If prompted, enter your passcode to proceed.
  5. Tap Erase All Content and Settings.
  6. Enter your passcode when asked to continue.
  7. Then tap the option to confirm that you want to factory reset your iPad Air.

Alternatively, you can use iTunes to restore iOS in recovery mode or DFU mode in case a factory reset still failed to address the issue. You will need to use a Windows or Mac computer in order to get this done. A recovery mode restore and DFU mode restore are usually carried out when dealing with major system issues that could not be addressed by the initial troubleshooting procedures.

Other options

  • Enable Airplane Mode, if necessary. Low signal or poor reception is one of the factors that can trigger the iPad to become warmer. If the signal or network reception is poor, the device will keep trying to find a tower or base that feeds better signal. The longer it does that, the more the processor gets exhausted and eventually leads to your device overheating. To stop your device from finding a better reception, turn on Airplane Mode when using it in an area where the network reception is poor. Doing so will disable its wireless functions.
  • Remove third-party accessories. The use of non-Apple accessories can also result to overheating issues. There are some casing with are crafted of certain type of materials that too thick and tough enough to trigger coercion and eventually temperature rise. To rule this out, remove any protective casing or relevant accessory from your iPad Air and see how it’s temperature progresses without any accessory.
  • Repair/service. While this shouldn’t be the case in new devices, there are some factors that may cause your new iPad Air to obtain some sort of hardware damage. To make sure that this isn’t causing the device to overheat, you can take your iPad Air to the nearest Apple service center and have it examined by an authorized technician for any possible indications of hardware damage. If there is, then your device needs physical repair. You can choose to avail for service warranty or new unit replacement if your device is still covered by AppleCare warranty.

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