Why Do Update To iPadOS Failed And How To Fix It

Updating to a new operating system can be exciting for Apple users. Excited to try and explore the new features, and new apps improvement  the update has to offer. The new iPadOS was recently released by Apple but most there have been reports of failed update when Apple users tried to update to the new iPadOS receiving prompt error “Unable To Install Update” “An error occurred installing iPadOS”.

Perhaps a few reasons to think of why update fails on iPadOS is probably because of limited or lack of storage on your iPad, problems with WiFi Connection, Apple servers are having some issues on their or not having sufficient power on your iPad to complete the installation process. With the possible reasons for iPadOS update failed, there can also be potential solutions that you might want to try that hopes to resolve the issue. 

If you own an Apple iPad that supports iOS 13 or any other iPhone or iPad models, we will be glad to assist you with any concerns that you may have with your device, feel free to contact us using this form. This is a free service by the way. We asked, however, that when you do contact us, please try to be as detailed as possible about your concern so that we can accurately assess and give appropriate solutions.. 


Restart iPad and Try again: When at some point you’ll receive a prompt error on the screen while you are trying to update to the new iPadOS you can either choose to “retry” the update or choose “Remind me later” then exit the prompt error. This is one of the simplest methods and most of the time resolves this type of update issue as this refreshes your iPad to a new start. The procedure on how to restart can vary with the different iPad models since different iPad models have different location for the buttons. 

iPad models with FaceID: Press the Volume Up Button, then release. Then press the Volume Down button, then release. And now, press and hold the Power Button. Continue doing this until you will see the Apple Logo. After which, the iPad will restart and wait for it to normally start.

iPad models with Home Button: Press and Hold the Home Button and the Power Button together at the same time. Continue this until the Apple Logo on the screen appears. Once you will see the Apple Logo, you can now release the buttons. 

Check Network Status: it is very important that when you try to upgrade to a new operating system make sure that you are having a strong network connection. A strong and reliable network connection can not just update your iPad but it can speed up the update process. On the other however, having a weak and unreliable network connection can hamper or cause the update to fail. 

Steps on how to check network status and how to fix it:

  1. Check whether or not the router you are trying to connect to with the software update is turned ON.
  2. Then Switch off the router, and wait for at least 3-5 minutes.
  3. After about 5 minutes (the most), Switch back On the router. 
  4. Connect your iPad to the WiFi connection
  5. Once the iPad is connected, try to update to iPadOS again by going to Settings>General>Software Update> Install now.

Check Storage Space: updating to iPadOS is considered to be a major update for iPad device. With that in mind, updating would require a bigger available space to accommodate the new update since iPadOS requires at least 4 to 6 gigabyte of Storage space. So when you do not have enough storage space left on your iPad causing iPadOS update failed,  you might encounter an update fail. Before you manage your storage device, first check the available storage space left.

 To do this:

  1. Go to Settings from the Home screen of your iPad.
  2. Tap on General
  3. Tap on iPad Storage

On the iPad Storage tab, the available storage space will appear as well as the amount of storage space that each category is taking up. Categories includes Apps, Photos, Messages, Media, Mail, System and Others. If you are not having enough storage space left to update to iPadOS, it is then recommended to manage your iPad Storage  free up some space.Here’s how to do it:

  1. Tap on Settings tab from the Home Screen of your iPad.
  2. Then tap on General
  3. After which, tap on iPad Storage tab. 
  4. In order to delete an app: You should tap on the app that choose  to delete. 

In this step you will be given two options to either Offload App or Delete App. The Difference between these two options is that the former free up space on your iPad but still keeping its contents and reinstalling back the app will restore its contents while the latter deletes the app along with its data and contents such as login details if required by an app.

  1. If you then choose to Delete App, you will receive a prompt that says “Deleting app will also delete its documents and data” “This action cannot be undone”. 
  2. Finally, tap on Delete App to confirm action.

You can also free up some space by removing some photos and videos from your Photo gallery. After removing apps and photos to free some space, restart your device by turning it off and turn it back on again. After it normally starts, try to install the new iPadOS one more time.

Check Battery of your Device: it is recommended to make sure that your battery  is at least at 50% level or you might want to plug it into a power source instead to prevent it from failing to update.

Reset Network Settings: this is considered to be the least of the potential solutions for update fail issues. Although this does not delete personal files and contents on your iPad, however it deletes all saved passwords and settings that you will input again after resetting. That is why before doing this step, make sure to have a list of your saved passwords. This step technically brings back all settings to Default as it resets WiFi networks, Cellular Settings as well as VPN settings. 

To do this:

  1. Go to Settings from the Home Screen of your iPad
  2. Scroll down from the list of menu options to find the Reset tab. Tap on Reset.
  3. Next, Tap on Reset All Settings tab
  4. When asked, enter Passcode to confirm action. 

Use iTunes to Update: over the years, there have been few reports on problems when updating to a new software via iTunes. So if you keep on having issues with any available update for Apple devices, you may want to switch to updating using iTunes. Updating is very simple and requires simplest and precise steps although one must use a PC to do this, you can use MAC or Windows:

  1. Connect the Computer to a WiFi. 
  2. The latest version of iTunes should be installed on the computer.
  3. Connect your iPad to your Computer  using its USB charging cable
  4. An alert prompt usually appears “Trust this computer”. You unlock your iPad and Tap on Trust
  5. Open iTunes and Choose device to update.
  6. Now click on Summary
  7. Click on Check for Update.
  8. Finally, Click on the Download and Update
  9. When asked, enter Passcode to confirm.

It is very important to remember to never disconnect the USB cable during the update process. 

Did the steps mentioned guides on why Update fail on iPadOS resolves the issue? If not, Connect with us: 

If you have any questions & concerns regarding your iPadOS or any other iPhone Model , feel free to connect with us using this form. We will be of help and will provide you with a free technical support. Just make sure to provide us with the details as possible for us to make an accurate assessment and provide you appropriate intervention. Also, do let us know your experience along the way. I look forward to hearing from you.