It can be incredibly frustrating when the sound cuts out on your iPhone videos. You film a video with the intention to play it back and enjoy, only to realize there is no audio or it keeps cutting in and out. There are several potential causes for this annoying problem. Fortunately, there are some effective troubleshooting steps you can take to resolve it. Here’s how to fix iPhone sound cuts out during videos:
Common Causes of Sound Cutting Out on iPhone Videos
Here are some of the most common culprits behind sound cutting out during iPhone video playback:
- Faulty headphone jack or accessory: If you notice the sound cuts out when using wired headphones or speakers connected to your iPhone’s headphone jack, it likely indicates a hardware issue with the jack itself or the accessory.
- **Bluetooth interference:**sound cutting out on iPhone videos? If you use wireless Bluetooth headphones or speakers, interference in the connection can disrupt the audio. Being too far away from the device or having obstructions in the way are common causes of Bluetooth issues.
- Glitchy apps: The video app you’re using, or other apps running in the background, may have bugs or software issues causing audio glitches. For example, this is common in certain social media apps.
- Incorrect sound settings: Simple settings mistakes like having the volume too low, enabling mute, or using the wrong audio output can lead to videos having no sound.
- Faulty speaker: If the sound only cuts out when using the iPhone’s built-in speakers, it likely indicates a hardware problem with the speakers.
- iOS, app, or video compatibility problems: Outdated software or incompatible video file formats can also be the reason behind choppy or cutting out audio.
- Physical damage: Dropping your iPhone or exposure to liquids can damage the microphone(s) and cause the distorted audio when recording videos.
Step-by-Step Troubleshooting Guide
Follow these steps to troubleshoot and fix the issue of sound cutting out on your iPhone videos:
1. Check Volume and Mute Settings
Start by ensuring your iPhone’s volume is turned up high enough and that it isn’t muted. Use the volume buttons on the side to adjust. Also, make sure no headphones are plugged in as that reroutes sound output.
2. Try Different Accessories and Speakers
Test the video audio with different wired headphones, Bluetooth speakers, built-in speakers, etc. This will help isolate the issue to a faulty accessory or hardware problem with the iPhone itself.
3. Update iOS, Apps, and Videos
Go to Settings > General > Software Update to upgrade your iPhone to the latest iOS version. Also, update any video apps you use. Outdated software or incompatible video files could be the culprit.
4. Toggle Bluetooth and Background App Settings
If you use wireless audio accessories, turn Bluetooth off and back on. Also close all apps running in the background that could interfere with video playback – use the App Switcher to close them.
5. Reset Audio Settings
Go to Settings > General > Reset and choose “Reset All Settings”. This will revert audio settings to defaults and fix corrupt settings that may be causing problems. Your data won’t be deleted.
6. Clean Headphone Jack, Ports, and Speakers
Use compressed air to gently clean out any dust or debris that may have collected in the iPhone’s headphone jack, charging port, or speakers. Blockages can contribute to audio issues.
7. Restore iPhone and Setup as New
If nothing else works, backup data and restore your iPhone to factory settings. Wipe it clean and test video audio while setting up as new. This eliminates any software bugs.
8. Contact Apple Support or Seek Repair Services
For recurring audio issues that you can’t resolve, schedule a Genius Bar appointment at an Apple Store or utilize Apple support options online. Hardware problems will likely require repair services.
Tips to Avoid Sound Cutting Out on iPhone Videos
Here are some helpful tips to avoid running into this problem when recording videos on your iPhone:
- Update your iPhone and apps regularly to get the latest bug fixes and optimizations.
- Don’t cover the microphone(s) when recording videos. Keep your fingers away from the mic area.
- Avoid exposing your iPhone to moisture or dropping it. This can damage the audio components.
- Use the original Apple cables and components as much as possible. Third-party accessories are more prone to issues.
- Hold your iPhone steady when recording videos. Excessive movement can cause distortions in the recorded audio.
- Clean the headphone jack, charging ports, speakers, and microphones regularly to prevent dust buildup.
- If using Bluetooth accessories, keep your iPhone within range and remove obstructions for best connectivity.
Properly troubleshooting and resolving sound cutting out when playing iPhone videos ensures you don’t miss out on important audio and maximize the quality of your recordings. Follow the steps outlined here to get smooth, uninterrupted audio playback.