Is Snapchat freezing, crashing, or acting weird on your iPhone? You’re not alone — plenty of users run into these annoying glitches, especially after iOS updates. Whether you’re using an iPhone X or any other model, this guide will help you fix Snapchat issues and get the app running smoothly again.
Force Close Snapchat and Restart Your iPhone
Most random app glitches are temporary and can be fixed with a quick reset.
Here’s how to force close Snapchat:
- Swipe up from the bottom of the screen and pause in the middle to open the App Switcher.
- Swipe left or right to find the Snapchat preview.
- Swipe it up to close the app.
Once it’s closed, restart your iPhone to clear any lingering bugs in memory. This alone can fix minor app hiccups.
Check for a Snapchat App Update
Running an outdated version of Snapchat? That could easily be the culprit. Updates often include bug fixes for stability issues.
To check for updates:
- Open the App Store.
- Tap your profile icon at the top right.
- Scroll down to see pending updates.
- If Snapchat appears, tap Update.
- Or tap Update All to update every app.
After updating, relaunch Snapchat and see if the problem’s gone.
Reset All Settings (No Data Loss)
If Snapchat still misbehaves, some iPhone settings might be interfering — especially if you recently changed something or updated iOS.
To reset all settings:
- Go to Settings > General > Transfer or Reset iPhone.
- Tap Reset > Reset All Settings.
- Enter your passcode and confirm.
This won’t delete your data, but it will reset Wi-Fi, Bluetooth, and other system settings back to default. After your iPhone restarts, try Snapchat again.
Uninstall and Reinstall Snapchat
If Snapchat is still crashing or not loading properly, the app itself might be corrupted. Reinstalling it gives you a fresh start.
To uninstall Snapchat:
- Tap and hold the Snapchat icon on your Home Screen.
- Tap Remove App > Delete App > Delete.
Then reinstall:
- Open the App Store.
- Search for Snapchat.
- Tap the download icon to reinstall it.
- Log in and see if the problem is resolved.
Reinstalling also clears out all cached data, which can help if the app was bogged down.
Still Having Issues? Try a Factory Reset
If Snapchat is still glitchy even after reinstalling and updating, the issue might be with iOS itself. A factory reset can wipe out deep system bugs, but only do this if you’ve tried everything else — and be sure to back up your iPhone first.
To factory reset your iPhone:
- Go to Settings > General > Transfer or Reset iPhone.
- Tap Erase All Content and Settings.
- Confirm and follow the prompts to wipe your device.
After the reset, set up your iPhone like new, install Snapchat, and test it before restoring any backup.
Contact Snapchat Support
If nothing works, it’s time to loop in Snapchat’s support team. Visit Snapchat Support and explain the issue, including your iPhone model and iOS version. They may be able to flag your account or identify server-side problems.