How to fix Pandora Music app that stops working, keeps crashing on your iPhone SE following an iOS update [Troubleshooting Guide]

Pandora Internet Radio or simply Pandora is a widely used music streaming radio app among iOS device owners since the year 2000. With this app, you can personalize your music experience based on your tastes, create stations from your favorite songs, genres and artists. The app is by far thriving with constant updates and security enhancements. But like any other iOS applications, the Pandora music app is also not absolved from random errors and downtimes. This happens because of different triggers.

Nonetheless, such problems are attributed to software errors and therefore they are possible to fix. This post highlights some recommended solutions you can try on should you encounter an issue with the Pandora music app on your iPhone SE that suddenly stops working or keeps crashing after updating iOS to the latest version available. Read further if you need this information.

Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our iPhone issues questionnaire.

How to troubleshoot iPhone SE with Pandora app that keeps crashing

Before you start troubleshooting software problems on your iPhone SE that might have triggered the Pandora app to suddenly act up, check your Internet connection. Pandora is an internet radio app, thus your device must have a strong and stable Internet connection for it to work as intended.

First solution: Force close Pandora app then reboot your iPhone SE.

The app might have succumbed into minor errors following the software changes and so it ended up being corrupted. This is likely the case if you’ve recently used the app and haven’t closed it while updating iOS. To clear this out, force closing the app followed by a restart on the device can help. Here’s how to force close app on your iPhone SE:

  1. Press the Home button twice quickly. Doing so will launch a new screen containing a list of recently used apps that aren’t closed.
  2. Swipe up on the Pandora music app preview to force close or end the app. Do the same to clear other apps running in the background.

It’s also recommended to clear other background apps because when any of these apps crashed or gets corrupted, it may also affect other apps including Pandora. Once you’re done clearing background apps, restart or soft reset your iPhone SE with these steps:

  1. Press and hold the Power button for a few seconds until the Slide to Power Off command appears.
  2. Then drag the power off slider to the right to shut down your iPhone completely.
  3. After 30 seconds, press the Power button again until the Apple logo appears.

A soft reset effectively clears cache from the internal memory including those that were corrupted from the update. Corrupted cache may likewise cause other apps to misbehave and restarting the device is the simplest preventive measure you can do.

Second solution: Install pending update for Pandora and other apps.

It’s possible that the app requires an update given that the minimum system requirements have changed after you update your iPhone SE to the latest version. For apps to work properly, they must remain supported by the current platform or iOS version of the phone. If you haven’t set the app to auto-install update, then you’ll need to install pending app update manually. Here’s how to check for and install pending update for apps on your iPhone SE:

  1. Tap the App Store icon from the Home screen.
  2. From the App Store main screen, tap the Updates icon at the bottom right. A list of apps with pending updates then shows up on the screen.
  3. Find Pandora music app from the list then tap the Update button next to it. Pending update for Pandora app will then be installed.
  4. If you see multiple app updates, then you can update all apps simultaneously instead. To do so, tap the Update All button on the upper right of the screen.

After updating apps, particularly Pandora, reboot your iPhone to refresh the memory and operating system. Doing so will likewise ensure that all new app changes are properly implemented.

Third solution: Delete then reinstall Pandora app on your iPhone SE.

For minor app problems, the previous methods should be good enough to deal with them. If the problem persists up to this point, then it’s possible that the app has become totally spoiled by the update and is no longer able to work unless it’s reinstalled. But this also means you’ll need to delete the app from your device. If you wish to try it, then here’s what you should do:

  1. Tap and hold on any app icon from the Home screen.
  2. When the icons start to wiggle, tap the X on the corner of the Pandora icon to uninstall the app.
  3. If prompted, confirm action by tapping Delete.

After deleting the app, restart your iPhone then head over to the App Store to search for, download, and install Pandora app on your device. Simply follow these steps:

  1. Open the App Store.
  2. While on the App Store main screen, tap the Search icon (magnifying glass).
  3. Navigate to the Search tab and then type Pandora music app for iPhone or Pandora in the search bar.
  4. Find and select the Pandora from the search results.
  5. To download the app, tap Get and Install. You may need to enter your Apple ID password to authorize and confirm app download and installation.

Restart your iPhone when the app is finished installing and then try to launch Pandora and see if it’s already working properly. If it’s still not working, then the problem is most likely within the phone system. At this point, you can resort to software resets.

Fourth solution: Reset network settings on your iPhone SE.

Network errors caused by the changes made from the most recent iOS update can adversely affect network-related apps on the phone. To clear this out, performing a network settings can help. Doing so will erase your current network settings and then restore the defaults. This allows you to configure your network settings accordingly. Before you do so, take note of your Wi-Fi passwords because they will be deleted along with other network information in the process. Then follow these steps when you’re all set:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll to and tap Reset.
  4. Select Reset network settings from the given options.
  5. If prompted, enter your device passcode to continue.
  6. Then tap to confirm settings reset.

Your iPhone will restart automatically when the reset is finished and then loads to default network settings. This means you will need to set up and connect to your Wi-Fi network to get your phone back online and use Internet services and apps including Pandora music.

Fifth solution: Reset all settings on your iPhone SE.

If the previous reset doesn’t help, then you can try to reset all settings on your iPhone SE to restore the original or default system settings. Doing so will allow you to reconfigure necessary options and enable only the features and services you want to use on your device. This should clear any invalid settings inflicted by the recent update. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll to and tap Reset.
  4. Select Reset all settings from the given options.
  5. If prompted, enter your device passcode to continue.
  6. Then tap to confirm settings reset.

Your iPhone then reboots when the reset is finished. Then you can start enabling and disabling features on your phone. Don’t forget to reconnect to the Internet before launching Pandora app on your device.

Seek more help

For other options and further assistance, contact Pandora Support. Be sure to provide the complete details of what has transpired before the Pandora app has gone rogue or stopped working on your iPhone SE. Should there be any advanced settings or options to reconfigure or modify following the new iOS transition, they’ll be able to walk you through the entire process.

Connect with us

If you need more help with the use of certain functions and features of the Apple iPhone SE smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone SE. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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