- Learn how to troubleshoot your Apple iPad Pro with notifications not working. And understand the reason why the issue occurs and how to prevent it from happening in the future
Notifications on iOS devices come in various forms from banner to sound alerts. Alerts from app developers are sent to an iOS device via Apple’s Push Notification service. These alerts are attributed to programs or applications you’ve installed on your iOS device. Most notification alerts arrive in text form while others include sounds. Notifications can be managed according to your preferences. If you find them distracting, then you can just turn them off. Otherwise, keep them enabled.
If you’re among those who preferred to be always notified, then you’ve got to keep your apps notifications turned on. In case you will encounter some problems with your iPad Pro notifications that aren’t working for some reason, this post highlights a few possible solutions. Read further for more information.
Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our iPad issues questionnaire.
Wy notifications not working on your iPad Pro?
When notifications are not working as intended, it denotes that something is wrong and that must be corrected. To deal with such issues, both the software and hardware aspects must be scrutinized. Among the software-related factors to look into would include but not limited to incorrect or misconfigured settings, app glitches and bad updates. In worst cases, hardware issues are to blame. To rule out software-related factors from the underlying causes, you can refer to the outlined solutions below.
Troubleshooting iPad Pro to fix notifications not working
Unless the main cause of the problem is identified and confirmed, there is no definite solution. Thus, you will need to try each of the applicable methods until ultimate solution is obtained. Here are your options.
1st solution: Restart your iPad Pro (soft reset).
If it suddenly occurs on your iPad Pro that notifications not working, performing a soft reset or restarting the device will likely fix it. The problem could be just among other random glitches on certain apps or iPad’s audio system. And more often than not, random glitches are rectified by a device restart. So here’s what you should first:
- Press and hold the Side/Power button and either Volume buttons simultaneously for a few seconds.
- Release the buttons when the Slide to Power Off command appears and then drag the power off slider to the right.
- After 30 seconds, press and hold the Power/Side button again until the iPad reboots.
Performing a soft reset is also another way of clearing out junk files that are stored among other temporary data in the system cache.
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2nd solution: Toggle sound off and back on.
Also consider working on the very obvious factor and that is, the mute switch. Make sure that the volume is set to a higher, if not highest level.
- To do so, press and hold down the Volume Up button on the side of the iPad for a couple of seconds to make sure that the volume is set to higher or highest level.
Alternatively, slide the side switch right above the Volume buttons on the right side of your iPad.
Also check the bell icon or mute icon to disable the feature. If the icon appears red with a white background, it means that mute is enabled. If that’s the case, simply tap on the bell icon to switch from mute to sound/ring mode.
3rd solution: Manage DND settings on your iPad Pro.
When enabled, Do Not Disturb could block audio features including notification alerts for sound-enabled applications. To make sure this isn’t causing your trouble, check and ensure that Do Not Disturb feature is disabled on your iPad Pro. Here’s how to access this setting:
- Tap Settings from the Home screen.
- Select Do Not Disturb.
- Toggle the switch to turn Do Not Disturb OFF.
If disabling Do Not Disturb isn’t an option, then you can just keep it turned on while setting some exceptions for certain app notifications.
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4th solution: Update your apps and iOS to the latest version available.
Should this be attributed to a system error like sound bug, installing updates will likely fix it. Hence, check for any pending updates for apps and iOS.
To check for and manually install pending app updates, follow these steps:
- From the Home screen, tap App Store.
- From the App Store main screen, scroll down to the bottom and then tap on the Updates tab. Wait for a few seconds to view the list of all apps with pending updates.
- Tap the Update button next to the name of the app to install individual updates.
- If multiple app updates are available, then you can just tap on the Update All button on the top-right of the screen to install all app updates simultaneously.
To check for new iOS update to download and install on your iPad Pro, refer to these steps:
- From the Home screen, tap Settings.
- Select General.
- Tap Software Update.
Updates for apps and iOS usually contain fix patches to address existing issues inflicted by malwares and system bugs. Your device must have stable Internet access preferably via Wi-Fi network to download and install OTA updates.
Aside from Internet connection, ample of storage space and battery life are also needed.
5th solution: Reset all settings on your iPad Pro.
Invalid settings and misconfigured options can also cause conflict to the notification system and thereby results to this problem. This is likely the case if your iPad Pro notifications not working after installing new update or applying customized settings. To clear this out, reset all settings on your iPad Pro with these steps:
- From your Home screen, tap on Settings.
- Select General.
- Scroll down to and then tap on Reset.
- Select the option to Reset all settings.
- If prompted, enter your passcode then follow the onscreen instructions to all settings reset.
This reset wipes all your customized options and then restores the default values. After the reset, allow your iPad to reboot and then start enabling individual features that you want to use on your iPad Pro.
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6th solution: Erase and restore factory default settings on your iPad Pro.
Complex system errors usually yield to a persistent symptom. Thus, if notifications aren’t still working on your iPad Pro after applying all prior solutions, performing a factory reset can be regarded among the last options. But before you do, be sure to back up all your important information as they will all be erased in the process. You can back up files from your iPad Pro to iCloud or to iTunes drive. Once the backup is secured, you can proceed with these steps to factory reset your iPad Pro through settings:
- From your Home screen, tap on Settings.
- Select General.
- Scroll down to and then tap on Reset.
- Select the option to Erase all content and settings.
- If prompted, enter your passcode then follow the onscreen instructions to full system reset.
If you opt to factory reset your iPad Pro through iTunes, you can back up your files to a computer drive and then manually restore factory default settings on your device. Just be sure to use the latest version of iTunes app to evade from having system conflicts.
If a factory reset failed to fix the problem and your iPad Pro notifications not working still, then you may troubleshoot further and carry out iOS restore either via recovery mode or DFU mode.
Are your iPad notifications not working still?
At this point, opting for service or iPad repair is usually needed. There’s a higher chance that hardware damage is present on your iPad Pro and that therefore needs to be dealt with. You can take your device to the nearest Apple service center in your area and ask an authorized technician to examine your device.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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