Due to extensive overhaul on some features, major software updates like iOS 13 could eventually result in some annoying issues. In fact, many iPhone owners have ended up having a faulty device after installing a major software update. So instead of enjoying the new features, they’re spending too much of their time finding a temporary or permanent solution to the post-update problem their enduring. Unexpected glitches could occur any time after installing the new software due to incompatibilities and random bugs. One of the most dreaded issues after an update is an iPhone XS that’s stuck on recovery mode. This problem usually occurs if the new update file happens to have some codes that could trigger certain apps or system functions to act up and eventually ruin the normal system operations. To give you some inputs, I demonstrate some simple procedures that could possibly determine and resolve the underlying cause. Read on to find out what to do if your iPhone XS gets stuck on recovery mode after the iOS 13 update.
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Troubleshooting an iPhone XS that’s stuck on recovery mode after iOS 13 update
You’ll know when your iPhone is stuck on recovery mode if the display shows the Connect to iTunes icon that doesn’t disappear no matter how much you press the buttons or tap the screen. To get your iPhone out of that screen, try the following procedures whenever you’re all set to troubleshoot your device.
First solution: Force restart your iPhone XS.
A force restart is one of the most common procedures that could eliminate glitches caused by a new software update. Performing this process allows your phone to force close erratic apps that might have been the primary reason why your iPhone got stuck on recovery mode. This will also clear dump cached files and refresh the system to improve the phone’s capacity to deal with software glitches. To execute a force restart, simply follow these steps:
- Press and release the Volume Up button quickly.
- Press and release the Volume Down button quickly.
- Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
If luck is on your side and you’ve successfully exit the recovery mode on your iPhone XS, update the apps to ensure they work well with the new software version on your device and remove those in-app errors permanently. To do that, here are the steps:
- From the Home screen, tap on App Store to open it.
- Tap on Today tab at the bottom.
- Then tap on the user profile icon on the top right corner of the screen.
- You should see the account details.
- Scroll down to the Available Updates section.
- Tap on Update next to the app to update individual apps.
- Tap on Update All to update all apps simultaneously.
Just restart the phone after updating all apps in order to implement necessary changes.
Second solution: Restore iOS via iTunes.
This process allows you to restore previous backups that have been created prior updating to iOS 13. Should the issue be caused by stubborn glitches on the new software patch, this should handle the case well. Restoring previous backups will override the current version and eliminate any bugs that could be affecting your phone’s performance. For this process to be successful, you’ll need to have a Mac or Windows laptop/computer with the latest iTunes installed. Stable and good internet connection is also required. Once these requirements are met, carry out the steps below to restore the iOS via iTunes on your iPhone XS:
- Connect your iPhone to your computer using the Apple-supplied lightning/USB cable.
- Wait for the Trust this Computer prompt to appear on your iPhone then follow the on-screen instructions to proceed.
- Select your iPhone XS when it shows up in iTunes.
- Navigate to the Summary section on the left side of the iTunes screen.
- Click the Restore [iPhone’s name] button to start iOS reset.
- Click the Restore button again to confirm once prompted.
Just follow the on-screen instructions and wait for the process to be completed. This procedure will not delete any personal files, so the personal information that has been saved on your device should remain intact.
Third solution: Perform recovery mode restore on your iPhone XS.
If restoring previous back backups did not fix the problem, you might need to perform another recovery mode restore. If you’ve got stuck on recovery mode when trying for the first time, it doesn’t mean that doing it again will also fail. This time make sure that your computer is free from another USB-connected device except for the mouse or keyboard. Also, close any other program that is running in your computer to avoid conflicts with iTunes. If everything is set, follow the steps below:
- Using the supplied USB/Lightning cable, connect your iPhone XS to the computer then open iTunes on your computer.
- Press and release the Volume up button quickly.
- Press and release the Volume down button quickly.
- Then press and hold the Side button until you see Recovery Mode on your phone. Do not release the Side button if you’ll see the Apple logo screen as you will need to enter recovery mode to restore your device.
- Once iTunes prompts you to Restore or Update, select Restore. This will allow iTunes to download the software for your device. Your phone will exit recovery mode if the download takes more than 15 minutes. If that happens, just repeat the steps to enter recovery mode again.
Just be patient in following the on-screen instruction and see if the issue will be fixed.
Fourth solution: Perform DFU mode restore on your iPhone XS.
Your last option if performing another recovery mode fail is to execute a DFU (Device Firmware Update) mode restore. This is the most in-depth type of restore that you can do to your iPhone XS. This is a state where it allows your device to communicate with iTunes even when bootloader is not sync or activated. Here’s how it’s performed:
- Connect your iPhone XS to the computer using the supplied USB/Lightning cable. Once connected, open iTunes on your computer.
- Press and quickly release the Volume up button.
- Press and quickly release the Volume down button.
- Press and hold the Side/Power button until the screen goes black.
- After the screen turns black, press and hold the Volume down button while keep holding down the Power/Side button.
- Wait for 5 seconds then release the Power/Side button but keep holding the Volume down button until your iPhone XS shows up in iTunes.
- Release the Volume down button once you see your iPhone in iTunes then follow the rest of the on-screen instructions to start restoring your iPhone through iTunes.
If this is going to be successful in removing your phone from being stuck on recovery mode, perform a force restart to exit DFU mode on your iPhone XS.
What to do if your iPhone Xs remains stuck on recovery mode screen after troubleshooting?
The procedures listed above are usually deemed effective when it comes to handling fatal system errors. But if your iPhone XS is still stuck on recovery mode after diligently following the given steps, then this could mean something worse. At this point, you can escalate the problem to your iPhone carrier or contact Apple support for any further recommendations. Just let them know exactly what happened or how your iPhone ended up being stuck on recovery mode. Should this be confirmed to be an iOS 13 bug, then this should be addressed in the next iOS update.
If you happen to live in an area close to an Apple-authorized service center, then you can also take your phone to them so that the onsite technician can make some thorough assessments.
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