How to fix an Apple iPhone XS Max that won't delete or uninstall apps [Troubleshooting Guide]

While some people are having trouble stopping their iPhone from deleting apps, others are having problem deleting apps from their iPhone XS Max. It seems droll but it happens and it’s a problem that needs to be solved. Highlighted below are some helpful tweaks that are used to deal with a similar issue on the iPhone XS Max.

Keep reading to learn what options to try if ever you cannot delete or uninstall apps from your iPhone XS Max for some reason. Whenever you’re all set, you may start troubleshooting system errors that might have hindered your phone from deleting apps with these subsequent methods.

If you have other problems however, visit our troubleshooting page as we’ve already addressed some of the most common issues with this device. Browse through the page to find issues that are similar with yours and feel free to use the solutions we suggested. If you still need our help, fill up our questionnaire and hit submit to contact us.

First solution: Restart your iPhone and retry deleting the application.

If this is the first time you’re having trouble deleting an app on your iPhone XS Max, then it’s likely just among other random glitches either on certain apps or iOS itself. To clear out minor glitches, restarting the device will help. That said, restart or soft reset your iPhone with these steps:

  1. Press and hold the Side/Power button and either Volume buttons simultaneously for a few seconds.
  2. Release the buttons when the Slide to Power Off command appears and then drag the power off slider to the right.
  3. After 30 seconds, press and hold the Power/Side button again until the phone reboots.

Wait for your phone to boot up completely and then try deleting the app again from the Home screen with these steps:

  1. From the Home screen, lightly touch and hold the app you want to delete until it jiggles. Do not press too firmly to avoid opening the Quick Actions menu.
  2. Then tap on the X at the upper-left corner of the app you want to delete.
  3. Tap Delete when prompted to confirm action.

If that still failed, then try to delete the app through your iPhone settings. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Scroll down the left menu then select General.
  3. Tap iPhone Storage.
  4. Find and tap on the app you want to delete or uninstall.
  5. Select the option to Delete App.
  6. Then tap on Delete App when asked to confirm.

Continue to troubleshoot and try the next applicable solutions if you still cannot uninstall or delete the app on your phone.

Second solution: Disable restrictions for Deleting Apps on your iPhone XS Max.

Restrictions are also among the possible obstructions. Your device might have previously configured to restrict apps deletion. To check and manage that feature, follow these steps:

  1. Tap Settings from the Home screen.
  2. Tap Screen Time.
  3. Select Content & Privacy Restrictions.
  4. Enter your passcode when asked to confirm.
  5. Then tap the switch next to Content & Privacy.
  6. Tap Allowed apps.
  7. Then toggle the switch next to the name of the application that you want to disable restrictions for.

Restart your iPhone and then retry deleting unwanted applications from your phone. If you are able to delete the app in this try, then the problem is solved. Otherwise, continue to troubleshoot your iPhone.

Third solution: Install new iOS version available for your iPhone.

Should the problem be inflicted by a system bug, installing the latest iOS update will likely fix it. Updates are not only pushed to bring in new features but also to fix widespread issues that are attributed to system bugs and malwares. If your iPhone is connected to Wi-Fi Internet and the connection is stable, then you can check for new OTA updates to download and install. Here’s how:

  1. Tap Settings from your Home screen.
  2. Tap General.
  3. Tap Software Update.

If an update is available, a notification will show up. Read and review the update details then follow the instructions to download and install new update on your phone, whenever you’re ready.

Don’t forget to reboot your iPhone after updating to prevent apps from acting up and likewise to apply the new system changes.

Fourth solution: Reset all settings on your iPhone XS Max.

Performing this reset is often needed to clear out device issues that are associated with incorrect settings or invalid customization on the phone. If you started to have trouble deleting apps after modifying some options on your iPhone, then that’s likely the cause of the problem. If you can still remember which options were changed, then you can revert those changes individually. But if you can’t, then you better perform this reset:

  1. From your Home screen, tap on Settings.
  2. Select General.
  3. Scroll down to and then tap on Reset.
  4. Select the option to Reset all settings.
  5. If prompted, enter your passcode to proceed.
  6. Tap the option to confirm all settings RESET.

Unlike a factory reset, this reset only erases customized settings from the phone and doesn’t affect internal data. That said, you don’t have to create backups. Once the reset is done, your device should restart automatically and then loads the default options and original values. If you wish to use features that are disabled by default, then you will need to enable them first. As soon as your phone boots up, try deleting apps through settings or from the Home screen and see if it works.

Fifth solution: Use alternative solutions.

More and more iOS data management tools are now being offered. These tools can be downloaded to your computer like iTunes. Just pick the software that addressed your needs, then download and install it on your computer. Once installed, connect your iPhone to the computer, run the software then start deleting apps including those that are stuck in waiting or froze on your iOS device. This is usually how deleting apps is carried out using third-party iOS data management software:

  1. Connect your iPhone to the computer using the supplied USB cable/Lightning cable.
  2. Open the iOS data management software on the computer and select your iOS device.
  3. Find and open the Apps folder or tab to view the list of your iPhone apps.
  4. Then select the apps that you want to delete or uninstall from your iPhone.
  5. Click the Remove or Delete button to confirm.

The deletion process then instigates. Some tools offer a command to delete multiple apps at once. If the software you’re using has it, then you can go for that option instead.

Other options

  1. Factory reset. Performing a factory reset wipes everything including third-party applications on your device. You may consider this among the last options if none of the prior methods is able to fix the problem. But before you do, be sure to back up all valuable contents from your iPhone so you can still recover and restore them later. To get started, back up files to iCloud (or iTunes) then factory reset your iPhone through settings. You can also use iTunes to erase your iPhone and restore its factory defaults.
  2. System restore. Aside from a factory reset, performing an iOS restore is also among the ultimate solutions. Like a factory reset, all data stored on your iPhone will be wiped during the system restore. Should you wish to proceed, you may opt to restore your iPhone XS Max in recovery mode or in DFU mode. But before that, you have to secure a computer either Windows or Mac for as long as it has the latest version of iTunes software.

For more advanced solutions and recommendations, contact Apple Support or your iPhone provider.

I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!