How to fix iPhone XS Max stuck on white Apple logo after iOS 13.2 update [Troubleshooting Guide]

Is your iPhone XS Max stuck on white Apple logo after updating to iOS 13.2 update? Let’s fix that as you continue reading this article.

Whenever you reboot your device, it will always show and you might think it’s stuck on white Apple logo during the process. For some reason, it may take time to get out of the Apple logo which is normal if your phone has been used for an extended period and needs time to prepare the system. But if it takes more than the normal time and the reset process did not pass through the Apple white logo, it might be an error already.

Let’s find out how you can fix an iPhone XS Max that’s stuck on white Apple logo after updating to iOS 13.2.

 

Also read: Common fixes for display or screen issues on iPhone XS Max after iOS 13.2 update [An overview]

 

Troubleshoot a stuck on white Apple logo iPhone XS Max after installing iOS 13.2

Overworked phone in addition to software glitches may cause several issues to occur after an iOS update. If your phone’s condition has been deliberately degrading due to intensive usage, it might be easier for random bugs to destroy its operation. An iPhone XS Max that’s stuck on white Apple logo after iOS 13.2 update may have been the result of such factors but the methods listed below should help in fixing the problem. Continue reading if you’re one of the affected users and see how you can resolve the issue on your device.

 

First solution: Force restart your iPhone XS Max.

Software glitches could form a barricade and hinder the proper operation of your phone’s system. They tend to affect the overall performance of your device and may have been the reason why the display is stuck on white Apple logo. Restarting your device could remove software glitches including rogue apps that may have been one of the factors of the issue. Here’s how to execute a force restart on your iPhone XS Max:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

If you’re able to get pass through the white Apple logo, you can update the apps on your device to further remove in-app errors and prevent the display issue from happening again. To do that, follow these steps:

  1. From the Home screen, tap on App Store to open it.
  2. Tap on Today tab at the bottom.
  3. Then tap on the user profile icon on the top right corner of the screen.
  4. You should see the account details.
  5. Scroll down to the Available Updates section.
  6. Tap on Update next to the app to update individual apps.
  7. Tap on Update All to update all apps simultaneously.

You can perform another force restart after installing the app updates to implement necessary changes and refresh the system.

 

Second solution: Factory reset your iPhone XS Max via iTunes.

If force restart failed and your iPhone is still stuck on white Apple logo, you can restore your iPhone XS Max via iTunes. This procedure will allow you to restore the previous backups created prior updating to iOS 13.2. All you need to do is to get a Mac or Windows computer with the latest iTunes installed. Once you have the requirements, perform the steps below:

  1. Using the Apple-supplied USB/lightning cable, connect your iPhone to the computer that you used to synced before. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
  4. Open iTunes on your computer once it’s connected.
  5. From the iTunes main screen, select the Sync option.
  6. Once prompted, enter your device passcode to unlock your phone. This will backup your iPhone to the computer.
  7. Click the option to Restore iPhone from the most recent backup.
  8. Then follow the rest of the on-screen prompts to complete the process.

Just wait and monitor if this process resolves the issue then disconnect your iPhone XS Max from the computer.

 

Third solution: Perform recovery mode to fix stuck on white Apple logo.

Performing a recovery mode restore might do the trick in fixing the problem on your device. This process is one of the advanced solutions that handle complex system error. If that is the reason why your iPhone XS Max can’t get pass through the white Apple logo, then go ahead and try this out.

To carry out this process, just use the same Mac or Windows computer with the latest iTunes installed. Also ensure that your computer runs on the latest operating system that is compatible with your iPhone XS Max. If all requirements are met, connect your device to the computer using the Apple-supplied USB/lightning cable. Then allow iTunes to sync with your iPhone and backup files, if possible. Once the backup is secured, follow these steps to put your iPhone XS Max in recovery mode and then restore iOS in iTunes:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Do not release the button when Apple logo appears as you will need to enter recovery mode state.
  4. Once you enter the recovery mode, you’ll see either Update or Restore option.
  5. Select Restore if you want to reinstall and download iOS on your device without erasing data.

Wait for the entire process to be completed prior disconnecting your device from the computer.

 

Fourth solution: Perform a DFU mode restore on your iPhone XS Max.

One of the advanced solutions that handle fatal system error and the most in-depth type of restore that you can do to your iPhone XS Max is a Device Firmware Update (DFU) mode restore. This is a state where it allows your device to communicate with iTunes even when bootloader is not sync or activated. To execute this, prepare your Mac or Windows computer then follow the steps below:

  1. Connect your iPhone XS Max to the computer using the supplied USB/Lightning cable. Once connected, open iTunes on your computer.
  2. Press and quickly release the Volume up button.
  3. Press and quickly release the Volume down button.
  4. Press and hold the Side/Power button until the screen goes black.
  5. After the screen turns black, press and hold the Volume down button while keep holding down the Power/Side button.
  6. Wait for 5 seconds then release the Power/Side button but keep holding the Volume down button until your iPhone XS shows up in iTunes.
  7. Release the Volume down button once you see your iPhone in iTunes then follow the rest of the on-screen instructions to start restoring your iPhone through iTunes.

Once the DFU mode process has been completed, just force restart your iPhone XS Max to exit DFU mode state.

 

Still having an iPhone XS Max that’s stuck on white Apple logo?

Bugs embedded on the software update could attack the core of your phone’s system and may cause irreversible damage to some functions. If that’s the reason why the stuck on white Apple logo persists up to this point, you may need to escalate this matter to Apple support or bring your device to the nearest service center in your area and have it checked by their onsite technician. They can provide you with additional information as well as official recommendations on how to fix your iPhone XS Max that’s stuck on white Apple logo after iOS 13.2 update.