How to fix iPhone XS Max keeps losing Wi-Fi signal after iOS 13.2.3 update [Troubleshooting Guide]

A smartphone that keeps losing Wi-Fi signal may have been due to poor reception, ongoing service maintenance or a faulty router/modem. It may affect your phone’s performance and usability that could escalate to other problems. 

Listed below are easy steps that could possibly fix an iPhone XS Max that keeps losing Wi-Fi signal after installing iOS 13.2.3 update. If you’re interested to know more about the information, read further. 

Also read: Common fixes for internet connection errors on iPhone XS Max after iOS 13.2.3 update [An Overview]


Troubleshoot iPhone XS Max that keeps losing Wi-Fi signal after updating to iOS 13.2.3

An indication that there’s something wrong between the connection of your phone and the wireless router/modem is a constant Wi-Fi disconnection or keeps losing Wi-Fi signal. Distance from the router/modem can also trigger such issues to occur. If you have encountered an error that keeps losing Wi-Fi signal on your iPhone XS Max after installing iOS 13.2.3, find out how you can resolve the issue by following the steps below. Prior moving on, make sure that you’ll contact your Internet service provider first to verify if there’s an ongoing server maintenance or service outage. If there is, just wait for it to be completed as it will usually resolve the Wi-Fi signal problem. But if the service is good on their end, continue with the troubleshooting. 


First solution: Force restart your iPhone XS Max. 

Minor software glitches on your device that’s inflicted by the recent update may hinder the proper Wi-Fi connection and could be the reason why it keeps losing Wi-Fi signal. Performing a reboot will help you remove those glitches and refresh the phone’s system. Doing so will clear erratic apps that may cause disturbance on the phone’s Wi-Fi connection. Any unimplemented changes from the software update could be applied as well and should enhance the stability and performance of your device. If this is something unfamiliar to you, here’s how you can perform a force restart on your iPhone XS Max: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

Just wait for your phone to complete the reboot process. As soon as it boots up, enable Wi-Fi and monitor if it still keeps losing Wi-Fi signal. 


Second solution: Power cycle your wireless router/modem. 

Continuous usage of your Wi-Fi means that your wireless router/modem has been turned on most of the time. This could create connection problems as they are vulnerable to firmware crashes if they’re turned on for an extended period. Rebooting your internet equipment can refresh their operation and remove possible firmware crashes that could result to a constant Wi-Fi signal loss. This process will also refresh the connection between your iPhone XS Max and the wireless router/modem and should improve their functionality. Here’s how it’s done: 

  1. Press the power button on your modem/router until it powers down. 
  2. While it’s turned off, unplug its AC adapter from the power source. 
  3. Wait for at least 30 seconds then plug back in and turn it on. 
  4. Allow the Wi-Fi signal indicator to be established and be stable. 

Once the signal has resumed, connect your iPhone XS Max and check if it keeps losing Wi-Fi signal or not anymore. 


Third solution: Toggle Airplane mode on and off to fix iPhone XS Max that keeps losing Wi-Fi signal. 

If this problem has been solely due to software glitches and random bugs, you might need to refresh the connections on your device. There is a simple method that’s often neglected by others but has been found to be effective in dealing with issues caused by network-connectivity errors. Enabling airplane mode on your device will cut off all wireless radio connections while disabling it will resume them. This will provide a holistic approach in clearing connection glitches and refresh the radio connections on your device. If you want to give this a try, here are the steps: 

  1. Access Settings from the Home screen. 
  2. Check Airplane mode. If toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on.
  3. While the Airplane mode is enabled, perform a soft reset on your device. 
  4. Wait for your phone to go back online after the reset then access Settings > Airplane mode. Tap the switch to disable the feature. 

Allow your phone to connect back to your Wi-Fi network and see if it fixes the Wi-Fi connectivity error


Fourth solution: Reset network settings on your iPhone XS Max. 

Network settings can be customized on your preferred way. If you’ve recently changed some information on the settings, it might invalidate some information and could cause relevant symptoms to occur. To add up, iOS overrides are usually prevalent during software updates and it could be the cause why this issue occurred after installing iOS 13.2.3. To make sure that your phone is getting the desired information for network settings, perform a reset on these settings. Doing so allows you to delete all customized network settings including iOS overrides and revert them to the default values and options. To do this, perform the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Your phone will reboot automatically after the reset is done. Since Wi-Fi networks have been reverted to the default options as well, reconnect to your Wi-Fi networks and then check if it still lose signal or not anymore. 


Fifth solution: Restore your iPhone XS Max to its default factory configurations. 

If Wi-Fi connection problem escalates and becomes complex system error, it might not be susceptible to simple solutions. This might have been the reason why the previous solutions fail in fixing your iPhone XS Max that keeps losing Wi-Fi signal. Performing a factory reset will revert your phone to its default factory settings, wiping out all contents including stubborn glitches. Since your personal files and data will be deleted, it is recommended to create backups via iTunes or iCloud beforehand. Once everything is set, perform factory reset by executing the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Your phone will restart automatically once the master reset is completed. Set it up like a new one to use it again and enable important features including Wi-Fi to verify if the issue has been resolved. 


Still getting an iPhone XS Max that keeps losing Wi-Fi signal? 

If the issue persists after performing all of the solutions listed above, your phone might be having fatal system error and you’ll need advanced solutions for that. Executing recovery mode restore and DFU mode restore might come in handy as they handle those types of errors well. 

You can also follow up with your Internet service provider and ask for additional information that could help you fix the constant loss of Wi-Fi signal. Contacting Apple support might do a greater good for you. They can also provide official recommendations on how to fix iPhone XS Max that keeps losing Wi-Fi signal after updating to iOS 13.2.3.