How to fix iPhone X that’s stuck on white Apple logo after iOS 13.2 update [Troubleshooting Guide]

Having an iPhone X that’s stuck on white Apple logo can be frustrating. This can be caused by a faulty hardware or may be a simple bug from the recent software update. You might think of rushing to the nearest service center to get this fixed. 

However, before having a hassle of going to that place, why not try the workarounds that I wrote in this article? They are detailed process that could fix the iPhone X that’s stuck on white Apple logo after iOS 13.2 update. If you’re interested, read further to find out how. 

But before we move on, feel free to visit our troubleshooting pages to get an idea on how to fix common issues on your Apple devices. You can find a lot of information on that page. Also, you can directly interact with us by simply answering our iOS issues questionnaire. Just hit submit to contact us. 

 

Troubleshoot iPhone X that’s stuck on white Apple logo after iOS 13.2 update

Some bugs could be lurking deep down in your phone’s system and the recent iOS update triggers these issues to come out. Dealing with this type of problem is made easy by executing the procedures found on this article. Each methods are provided on a step by step process so that you follow them easily. Continue reading to learn more. 

 

First solution: Force restart your iPhone X. 

Software glitches may cause disturbance on your phone’s performance and could result in a stuck white Apple logo. Performing a force restart could also remove rogue apps that may have added stress on your phone’s operating system. Here are the simple steps on how to reboot your device: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

If you’re able to open your phone and get pass through the Apple logo, install pending app updates to cure bugs that may have been inflicted by iOS 13.2 and causing apps to go erratic. Here’s how it’s done: 

  1. From the Home screen, tap on App Store to open it. 
  2. Tap on Today tab at the bottom. 
  3. Then tap on the user profile icon on the top right corner of the screen. 
  4. You should see the account details. 
  5. Scroll down to the Available Updates section. 
  6. Tap on Update next to the app to update individual apps.
  7. Tap on Update All to update all apps simultaneously. 

Just restart the device again after updating all apps to implement changes and refresh the system. 

 

Second solution: Perform a standard restore via iTunes.

Restoring your iPhone X using the previous backups that has been created prior updating to iOS 13.2 might remove glitches and fix the stuck on white Apple logo problem. To perform a standard iOS restore, just prepare a Mac or Windows computer with the latest iTunes installed. Then follow the steps below: 

  1. Using the Apple-supplied USB/lightning cable, connect your iPhone to the computer that you used to synced before. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
  4. Open iTunes on your computer once it’s connected.
  5. From the iTunes main screen, select the Sync option. 
  6. Once prompted, enter your device passcode to unlock your phone. This will backup your iPhone to the computer. 
  7. Click the option to Restore iPhone from the most recent backup.
  8. Then follow the rest of the on-screen prompts to complete the process.

Disconnect your iPhone X from the computer once you see it prompt  on the screen. 

 

Third solution: Perform a recovery mode restore to fix iPhone X that’s stuck on white Apple logo. 

A recovery mode restore is one of the advanced solutions that could help in dealing with complex system errors. If the problem persists after executing the standard iOS restore, this method might do the trick in removing those stubborn glitches. 

In order to carry out this process, you’ll need to prepare a Mac or Windows computer with the latest iTunes installed. Also ensure that your computer runs on the latest operating system that is compatible with your iPhone X. If all requirements are met, connect your device to the computer using the Apple-supplied USB/lightning cable. Then allow iTunes to sync with your iPhone and backup files, if possible. Once the backup is secured, follow these steps to put your iPhone X in recovery mode and then restore iOS in iTunes:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Do not release the button when Apple logo appears as you will need to enter recovery mode state.
  4. Once you enter the recovery mode, you’ll see either Update or Restore option.
  5. Select Restore if you want to reinstall and download iOS on your device without erasing data. 

Do not disconnect your phone and keep it connected until the entire restore process is finished.

 

Fourth solution: Perform a DFU mode restore on your iPhone X. 

The most in-depth type of restore that you can do to your iPhone X is a Device Firmware Update (DFU) mode restore. This is a state where it allows your device to communicate with iTunes even when bootloader is not sync or activated. This will be your last option to fix fatal system errors that may have been causing your iPhone X to get stuck on white Apple logo. Just use the same Mac or Windows computer with the latest iTunes installed then execute the steps below: 

  1. Connect your iPhone XS to the computer using the supplied USB/Lightning cable. Once connected, open iTunes on your computer. 
  2. Press and quickly release the Volume up button.
  3. Press and quickly release the Volume down button.
  4. Press and hold the Side/Power button until the screen goes black.
  5. After the screen turns black, press and hold the Volume down button while keep holding down the Power/Side button
  6. Wait for 5 seconds then release the Power/Side button but keep holding the Volume down button until your iPhone X shows up in iTunes. 
  7. Release the Volume down button once you see your iPhone in iTunes then follow the rest of the on-screen instructions to start restoring your iPhone through iTunes.

To exit DFU mode, you can perform a force restart on your iPhone X. 

 

Still stuck on white Apple logo?

If you’re still getting your iPhone X that’s stuck on white Apple logo after performing all of the solutions above, you might need to contact Apple support to get additional information and official recommendations on how to fix the problem. 

You can also go to the nearest Apple service center in your area if it’s not going to be a hassle or once you have free time. Their onsite technician could further review your unit and will tell you what to do on how to fix the iPhone X that’s stuck on white Apple logo after iOS 13.2 update. 

 

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