In this troubleshooting guide, we will show you what to do with iPhone X stuck on Apple logo and would no longer boot up successfully. You only need to do a couple of solutions to make your device work perfectly again.
Normally, after an update, your iPhone will be able to start properly without any problem. However, there seems to be some users who are stuck on the Apple logo with their devices unable to start normally. If you’re one of the users with this problem, here’s what you should do:
First solution: Perform the Forced Restart
As long as the firmware update was successful, this problem must have been caused by a system issue that prevents the iPhone from booting up successfully. Most of the time, such a problem can be fixed by a forced restart and that should be the first thing you should do. Here’s how:
- Quickly press and release the Volume up button and then the volume down button.
- Immediately after that, press and hold the power key for 10 seconds. This often triggers the device to shut down momentarily and power back up.
- When the logo shows on the screen again, you may release the power key and wait to see if the device boots up successfully.
If it does, then the problem is fixed. If not, then you have to do the next solution.
Second solution: Restore your iPhone
Apparently, an iPhone that’s stuck at the Apple logo and won’t boot up successfully has some firmware issues, which can be fixed by simply restoring it. With that said, you’re gonna need the help of iTunes if you’re a Windows user, or Finder if you’re a Mac user.
In this tutorial, we will be using a Mac, and here’s how you’re gonna do it:
- Connect your iPhone to the computer using the lightning cable.
- Now do the forced restart, and when the Apple logo shows on the screen again, don’t release the Power key just yet. Continue holding it until your iPhone enters the Recovery Mode. You will know if it’s in recovery mode because you’re gonna see this screen.
- Now, on your computer, open Finder and then tap iPhone.
- Usually, there would be a dialog box that will pop up asking you if you want to Update your iPhone or Restore it.
- But since you’ve already updated your iPhone, there’s no need to choose Update. Instead, click Restore and then follow on-screen instructions in restoring your device.
But be warned that all your files and data will be deleted. If you have backed up your iPhone prior to the update, then you can retrieve them. If not, then they will be lost and you may only be able to recover some of them through iClouds.
Once the restoration is complete, your iPhone will reboot automatically and it may take a little while for it to complete. So you just have to wait for it until it’s done.
And that’s pretty much it! You only have to do a couple of procedures for your iPhone to work perfectly again.
We hope that this troubleshooting guide can help you.
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